Reviews
Overall experience was excellent.
Overall experience was excellent. They checked me in quickly and the gentleman was very polite and professional. Mechanical staff was also very professional, hardworking, helpful and polite. They knew about their job well. Check out procedure was also very easy and briefed me about current maintenance and next visit/schedule. Staff was really fabulous. Thank you thank you thank you Sterlling McCall Toyota. I’m proud to be a Toyota customer. Have a great day 👍 Muhammad Iqbal Khan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
They do not try to upscale.
They do not try to upscale. Take videos and photos of issue to explain what is happening. Service with Adi is top-notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Sterling McCall Toyota doesn't try to upsell unnecessary services and that they use videos and photos to explain issues, providing a transparent and informative service experience. The top-notch service with Adi is also commendable. Your positive feedback is much appreciated!
Really good customer service, waiting area is really
Really good customer service, waiting area is really good. I take my car here to every repair. Rick, Ernest are good. Thank you Guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you've had really good customer service at Sterling McCall Toyota and that you're satisfied with the waiting area. Building a positive relationship with service advisors like Rick and Ernest can make a difference in your overall service experience. Thank you for your business!
Great service.
Great service. Timely, correct, and pricing as promised. I recommend this Toyota Dealer to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had a great service experience at Sterling McCall Toyota, where the service was timely and correct, and the pricing was as promised. Your willingness to recommend us to your friends is a testament to the quality of service you've received. Your positive feedback is much appreciated!
Keep up the great work!
I don't think they did exactly the service they wrote
I don't think they did exactly the service they wrote they would do to my car. I found that it was exactly the same figures my tires had before I turned it in for service was the same when I got it back. Despite the fact that I complained that one tire was deflated.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I had a bad experience with the service they rendered me.
Salim Adil Sterling McCall Toyota
I was looking for a minivan for family. I have been searching around Houston area but didn't have a success. Finally I stopped by Sterling McCall and met Salim Adil. Salim was exceptional in finding a vehicle of our need. He was helpful throughout the buying process and it was really a great experience of buying a car in this market. I would recommend anybody who is looking for a vehicle in Houston area to see Salim at Sterling McCall. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We are thrilled that Salim provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Good service very helpful I always come this place Thank
Good service very helpful I always come this place Thank you Guso Charles for your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that you received good service and found our staff to be very helpful. It's great to have a reliable place that you always return to. Your feedback is appreciated!
Great service and prompt notifications of any changes
Great service and prompt notifications of any changes during the work. Pricing quoted was pricing charged. Quality work. Would use again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Receiving great service, prompt notifications of any changes, consistent pricing, and quality work is a recipe for a positive experience. It's excellent to hear that you would use the service again. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Sterling McCall it is if you wanna get a good car.
Great experiance! Best staff, good deals,you'll never regret coming here. I personally suggest you visit once and see yourself, experience it and enjoy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's wonderful to hear that you had a great experience at Sterling McCall Toyota. Positive feedback about the staff, deals, and overall experience can be very valuable for others considering the dealership. Thank you for sharing your recommendation. Enjoy your Toyota and happy driving!
The service representative is very professional and
The service representative is very professional and courteous to help me for the vehicle. The service was completed within an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having a professional and courteous service representative who efficiently helps with your vehicle and completes the service within an hour is a positive experience. It's great to hear that your visit went well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.