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Sterling McCall Toyota

(2,036 reviews)
Visit Sterling McCall Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 251-4204 (888) 251-4204
Used (877) 328-4404 (877) 328-4404
Service (877) 803-1344 (877) 803-1344

Reviews

(2,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Toyota from DealerRater.

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This is the 2nd car I have purchased at this dealership!

This is the 2nd car I have purchased at this dealership! They are very thorough and courteous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

This is the 2nd car I have purchased at this dealership! They are very thorough and courteous!

Excellent service from saleem adil.

Excellent service from saleem adil. Thank you very much. Must be rewarded to saleem adil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Saleem provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Efficient and knowledgeable staff.

Efficient and knowledgeable staff. Easy car buying experience. Didn’t waste my time. Everyone was friendly and helpful

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Always please with the service and professional staff.

Always please with the service and professional staff. They are definitely true to the time of service of your vehicle being in and out from competition of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

They completely forgot to do tire rotation, and even dont

They completely forgot to do tire rotation, and even dont tell anything to me. I was exited with Toyota services but it is worse with every year

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and service advisor was professional.

Quick and service advisor was professional. Explained everything while write up. Thank you. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Overall experience was excellent.

Overall experience was excellent. They checked me in quickly and the gentleman was very polite and professional. Mechanical staff was also very professional, hardworking, helpful and polite. They knew about their job well. Check out procedure was also very easy and briefed me about current maintenance and next visit/schedule. Staff was really fabulous. Thank you thank you thank you Sterlling McCall Toyota. I’m proud to be a Toyota customer. Have a great day 👍 Muhammad Iqbal Khan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

They do not try to upscale.

They do not try to upscale. Take videos and photos of issue to explain what is happening. Service with Adi is top-notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Sterling McCall Toyota doesn't try to upsell unnecessary services and that they use videos and photos to explain issues, providing a transparent and informative service experience. The top-notch service with Adi is also commendable. Your positive feedback is much appreciated!

Really good customer service, waiting area is really

Really good customer service, waiting area is really good. I take my car here to every repair. Rick, Ernest are good. Thank you Guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you've had really good customer service at Sterling McCall Toyota and that you're satisfied with the waiting area. Building a positive relationship with service advisors like Rick and Ernest can make a difference in your overall service experience. Thank you for your business!

Great service.

Great service. Timely, correct, and pricing as promised. I recommend this Toyota Dealer to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had a great service experience at Sterling McCall Toyota, where the service was timely and correct, and the pricing was as promised. Your willingness to recommend us to your friends is a testament to the quality of service you've received. Your positive feedback is much appreciated!

Consumer response

Keep up the great work!