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Sterling McCall Toyota

(2,037 reviews)
Visit Sterling McCall Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 251-4204 (888) 251-4204
Used (877) 328-4404 (877) 328-4404
Service (877) 803-1344 (877) 803-1344

Reviews

(2,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Toyota from DealerRater.

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Great service.

Great service. Timely, correct, and pricing as promised. I recommend this Toyota Dealer to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had a great service experience at Sterling McCall Toyota, where the service was timely and correct, and the pricing was as promised. Your willingness to recommend us to your friends is a testament to the quality of service you've received. Your positive feedback is much appreciated!

Consumer response

Keep up the great work!

I don't think they did exactly the service they wrote

I don't think they did exactly the service they wrote they would do to my car. I found that it was exactly the same figures my tires had before I turned it in for service was the same when I got it back. Despite the fact that I complained that one tire was deflated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

I had a bad experience with the service they rendered me.

Salim Adil Sterling McCall Toyota

I was looking for a minivan for family. I have been searching around Houston area but didn't have a success. Finally I stopped by Sterling McCall and met Salim Adil. Salim was exceptional in finding a vehicle of our need. He was helpful throughout the buying process and it was really a great experience of buying a car in this market. I would recommend anybody who is looking for a vehicle in Houston area to see Salim at Sterling McCall. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We are thrilled that Salim provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Good service very helpful I always come this place Thank

Good service very helpful I always come this place Thank you Guso Charles for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you received good service and found our staff to be very helpful. It's great to have a reliable place that you always return to. Your feedback is appreciated!

Great service and prompt notifications of any changes

Great service and prompt notifications of any changes during the work. Pricing quoted was pricing charged. Quality work. Would use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Receiving great service, prompt notifications of any changes, consistent pricing, and quality work is a recipe for a positive experience. It's excellent to hear that you would use the service again. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Job done less than an hour.

Job done less than an hour. Great improvement from last time. Kudos to you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that the job was completed in less than an hour, and it's especially pleasing that you noticed an improvement from your last visit. Efficient service and improvements in service experiences are valuable. Your feedback is appreciated.

Sterling McCall it is if you wanna get a good car.

Great experiance! Best staff, good deals,you'll never regret coming here. I personally suggest you visit once and see yourself, experience it and enjoy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's wonderful to hear that you had a great experience at Sterling McCall Toyota. Positive feedback about the staff, deals, and overall experience can be very valuable for others considering the dealership. Thank you for sharing your recommendation. Enjoy your Toyota and happy driving!

The service representative is very professional and

The service representative is very professional and courteous to help me for the vehicle. The service was completed within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Having a professional and courteous service representative who efficiently helps with your vehicle and completes the service within an hour is a positive experience. It's great to hear that your visit went well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

The staff was friendly and polite also they do a good

The staff was friendly and polite also they do a good job. I am satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that the staff was friendly and polite and that you're satisfied with the job they did. Friendly and courteous service, along with satisfaction, is important for a positive service experience. Your feedback is valued!

you are very good!

you are very good! We really appreciate what you did for us today. Nice to be your customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are here to assist and provide information to the best of our ability, and we are glad to hear that you appreciate the help. We appreciate your business. We look forward to assisting you in the future.