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Sterling McCall Toyota

(2,020 reviews)
Visit Sterling McCall Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 251-4204 (888) 251-4204
Used (877) 328-4404 (877) 328-4404
Service (877) 803-1344 (877) 803-1344

Reviews

(2,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Toyota from DealerRater.

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Polite.

Polite. Helpful. Great with coupons. Good with explanations. Shows pictures of what is worn out and needs to be replaced Good customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future

Sterling McCall Toyota

Fast, efficient service. Communicated what my car needed and let me know as soon as the work was done. I was done in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

I highly recommend Salim Adil who is courteous,

I highly recommend Salim Adil who is courteous, professional, helpful with all questions and concerns. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

The personnel are nice and courteous .

The personnel are nice and courteous . They explained the things to be done..They worked good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer, we appreciate your kind words!

Good customer service at this dealer.

Good customer service at this dealer. I am very happy to buy a Camry here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

Inattentive, missed notes for the order 3 times,

Inattentive, missed notes for the order 3 times, inaccurate in during the service, long waiting, the appointment means nothing, much less service done compared to what was advertised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a 2005 Lexus SC430.

Bought a 2005 Lexus SC430. Not drove the car for a tank of gas. The starter is bad. The car won’t start. The deal ship did not tell the truth about the car. They told me a full inspection is done. That a totally a lie. They won’t repair the car. They want me to pay for the repairs. I won’t come back to dealership no more at sterling McCall Toyota. I am very unhappy and dissatisfied about the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a new car

Salim was really nice and helpful. he took the time to listen to my preferences and needs, ensuring i felt confident in finding a perfect car. He was detailed and explained everything thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Ensuring your satisfaction is our ultimate goal and we are delighted to know that Salim delivered an exceptional sales experience! Thank you for the Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

Car Maintenence Service

Very attentive service, and good recomendations from the Car Advisor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Miguel, we are pleased to hear you had a great service experience with your Car Advisor and our service team! We appreciate your business as well as your Five Star review! It was our pleasure and we look forward to assisting you again.

Excellent service.

Excellent service. Customer service superb. Jose was professional and helped expedite the waiting period. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!