Sterling McCall Toyota

Mr. Salim Adil was the sales representative explained everything very well and provided consultancy in our best interest. Best customer service and assistance was provided

By far the worst customer service at this dealership. Save your time, patience and money or at least don’t waste your time with Victor U the sales person. Asking the simple question if this dealership was price gauging their prices on their vehicles prompted him to get disrespectful, rude and ultimately refused to sell a vehicle or continue to discuss options. I understand price gauging your vehicles at this time is at the discretion of each dealership, but to be rude and dismiss the prospective customer is uncalled for. As someone that is a car fanatic and have purchased several vehicles in the past I have never been mistreated in this manner. Moving on to different dealerships who value customer service.

came in to look at online inventory but the car i wanted was not in stock. Mr. Salim helped me find a perfect car for me.

Absolutely the best car buying and trade-in experience, they work fast and to the point. Don’t like something, let them know and they will make it work the best way they can. Go with a lady by the name Lupe, super professional and doesn’t give you the runaround.

The service was fast and the technician named Pedro was very friendly and helpful. Also, the shop and the waiting room is very clean. Highly recommended. Thank you!

This review is for the Service Mgr, Paul Krenzer, at SterlingMcCall Toyota at 9400 Southwest Freeway in Houston. Our experience for more than 15 years with the Group 1 McCall Auto Group has been exceptional, until I met Mr. Kreger. The passenger seat in our brand-new Sienna came with a malfunction and when we were given an appointment on 1/28 at 1 PM. Upon checking in, I was told those types of assessments aren't usually performed on the weekends because they take several hours to complete. This was obviously a scheduling error on their part, so I asked to speak with the Service Mgr., Mr. Krenzer to provide constructive feedback. He was very defensive and rude. I was shocked by his response as we are used to nothing but excellent customer service from the McCall Group. I am now regretting having purchased a Toyota, and looking for alternative dealerships where I can find a service department that cares about their customers and strive to offer the best possible experience.

Salim adil at Sterling McCall Toyota helped, nicely explained details, pricing and all aspects of our deal today professionally. This is our second car we have purchased from him and we recommend him with deep satisfaction

Excellent and prompt Service. The Service representative was quite helpful in understanding the time constraints I had today. They put my car in better condition than when I took it for service. The service Manager was also very helpful.

Very nice deal and customer service at Sterling McCall Toyota, Houston. Agent Salim Adil was excellent, still follows up after 2 years of purchase. I highly recommend this dealership!

Rick Howell at sterling McCall Toyota gave professional diagnosis of the repairs needed and an excellent and timely service. Rick has been servicing my cars last 16 years