Reviews
Customer service was great.
Customer service was great. The service was fast, good and efficient!! I was very impressed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Keep up the good work, we love it, despite the
Keep up the good work, we love it, despite the construction still going on around your building , you still managed to assist and keep things moving
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Oluseyi, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Exceptional exceptional service it was received when I
Exceptional exceptional service it was received when I visited. I actually got my car detailed. It was exceptional service great professional professional sales person. I would definitely use your services again. Have gone there quite a few times for service and and oil changes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Larry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Ease of making appointment for check up.
Ease of making appointment for check up. Polite greeting and sign in. Short wait to leave car. Uber ride was arranged for me, Easy pickup and paying.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional, they were all considerate and kind.
Very professional, they were all considerate and kind. Ensuring everything was properly accounted for and situated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jean and Edwin at Sterling McCall Toyota dealership in
Jean and Edwin at Sterling McCall Toyota dealership in Houston did and excellent job repairing my vehicle. I had a long standing brake issue and they went above and beyond to repair the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service.
Very good service. I needed new battery and they didn’t have one, nor any dealer in Houston. So they had me purchase one from Walmart and they installed it for a very low price. It was a special battery and needed a special installation procedure. It was a hybrid. I am very pleased with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
The Sterling McCall dealership has always been
The Sterling McCall dealership has always been well-managed. The workers always look engaged and the energy in the atmosphere is usually good. Jessica is my Service Consultant and she's great. Not only does she have expertise but she's also empathetic. I appreciate her encouraging words regarding my lay-off.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Obi went above and beyond to help us find a new car!
Obi went above and beyond to help us find a new car! We didn't feel rushed, we didn't feel pressured, we felt comfortable to look until we found what we were looking for. My husband is so excited with his new truck and Obi made it such a friendly and nice experience for us as first time buyers ? Definitely recommending this place!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ruth, we're happy to hear you had such a positive experience with Obi! We hope you have a great day!
Disorganize service was not that good had oil change .
Disorganize service was not that good had oil change .had an appointment. It took two hours not good!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello jtorres, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director awhatley@mccallgroup.com