Reviews
I went to fix the strange smell coming from the car, but
I went to fix the strange smell coming from the car, but they charged me for everything. The smell is still here. I bought this car brand new from Toyota, and I bought all the coverages but they still charge me for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
muzaffar I apologize you experienced an issue with your recent service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you at ksavell@sterlingmccalltoyota.com. Keegan Savell General Manager
We are very glad with the service that Jean gave us with
We are very glad with the service that Jean gave us with our Prius. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Jean here at Sterling McCall Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service reps were helpful, friendly, and
The service reps were helpful, friendly, and knowledgeable. I plan to continue bringing my vehicle here and future vehicles here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Well organised, efficient, expert knowledge of my Toyota,
Well organised, efficient, expert knowledge of my Toyota, trustworthy convenient location, good and clean waiting facilities
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! We hope you have a great day!
Excellent attention to my request and very professional
Excellent attention to my request and very professional in approach. Communication is key to the relationship and they are always willing to listen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I don't know what to say but I be with the you for more
I don't know what to say but I be with the you for more than 15 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
The process was very transparent and was a excelente
The process was very transparent and was a excelente service from José Muniz and Johnny Argueta
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ruben, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Did good helping us with what we wanted.
Did good helping us with what we wanted. Took a long time though. Love car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We look forward to your business with us again!
The customer service at this dealership has declined
The customer service at this dealership has declined greatly. I just recently went for my schedule maintenance and did not get my multipoint inspection report. My tires were rotated and air was not putting in them and I scheduled to have my brakes done a week before my appointment only to find out that parts needed to be ordered the day of my actual appointment after my car being with the dealer for three hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
mimij_jones, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Art Whatley Service Director awhatley@mccallgroup.com
Christine did an amazing job letting me know what was
Christine did an amazing job letting me know what was wrong with my vehicle and shared several options to remedy the issue. Quick service and fast response
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.