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Manager","emailTxt":"reli@westsidelexus.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14821/employees/27289af66bdb.jpg","drDealerId":14821,"certifiedEmployee":false,"deptDscrp":"Management"}]

Westside Lexus

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:30 PM
Service 7:30 AM - 7:00 PM

Westside Lexus Hours

Sales

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since January 2006

Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.

...



As Your local Lexus Auto Dealer, located in Houston TX, Westside Lexus is proud to provide new and used Lexus cars, parts, accessories and service to the fine drivers of Northwest Harris, Jersey Village, Mission Bend, Katy and surrounding areas.

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
5106 lifetime reviews. Includes reviews of Westside Lexus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Lurie and Chris were both very knowledgeable, informative and friendly. My son was with me and both gentlemen engaged with him as well! My experience... was great!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! Lurie and Chris are both exemplary members of our team at Westside Lexus, and we will certainly let them know that you appre...ciate their help. It was our pleasure to work with you and your son, and we hope to see you again sometime!


    Worked with:
    Lurie Keener

    New Car Internet Manager

    (5.0) 40 reviews

    Christian Davidson

    Lead Finance Manager

    (4.9) 141 reviews

  • 5.0 out of 5
    July 30, 2020

    We were recommended by my husband's cousin to visit Westside Lexus since I wanted to treat myself to a new car for my Birthday. Mike Nelson was fantastic... and his colleagues were all very professional and engaging.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the five-stars! There's nothing we love more than hearing your purchase experience was so transparent and enjoyable. Happy birth...day and congratulations on the new car! We hope to see you back at Westside Lexus down the road!


    Worked with:
    Nam Pham

    Finance Manager

    (4.9) 56 reviews

    Mike Nelson

    Sales Consultant

    (5.0) 36 reviews

  • June 19, 2019

    I’ve never seen better service at a dealership. They were very quick and attentive. They even offered a loaner so I could run errands during my hour wait... time. Super friendly. So glad I finally have had a pleasurable experience getting service work done.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Laura Brown

    Service Consutlant

    (5.0) 126 reviews

  • 5.0 out of 5
    July 30, 2020

    Great service; very accommodating to our needs. We were quickly approved and went out of their way to make it happen. Very attentive and patient.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! Providing accommodating and efficient service is always the goal here at Westside Lexus, and we are happy to hear that we ma...de it happen for you. We hope to see you again sometime!


    Worked with:
    Sinh Pham

    Financial Services Manager

    (5.0) 87 reviews

    Kim Jessee

    Sales Consultant

    (4.8) 37 reviews

  • 5.0 out of 5
    July 29, 2020

    Employees are very friendly and professional. Facility is excellent. I was impressed with the technology used by the finance personnel when buying my... new RX350. Ample inventory to select from. Keep up the good work.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are grateful for your business here at Westside Lexus, and we hope that you continue to enjoy your new Lexus RX350...!


    Worked with:
    Mary Margaret McGowan

    Sales Consultant

    (5.0) 111 reviews

    Judy Patureau

    Financial Services Manager

    (4.9) 143 reviews

  • 5.0 out of 5
    July 29, 2020

    I was walking the lot just looking on a super hot day and Mr Lurie came out and greeted us and offered water. We went inside and he genuinely was willing... to help us. He was great from beginning to end. I will be happy to refer family, friends, neighbors, coworkers and anyone who ask to Mr. Keener.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's wonderful to hear that you received five-star service during your visit to Westside Lexus! We are so glad to know that Lurie earned your business... and your recommendation. Thank you so much!


    Worked with:
    Lurie Keener

    New Car Internet Manager

    (5.0) 40 reviews

    Louis Blackmon

    Sales Consultant

    (4.8) 46 reviews

  • 5.0 out of 5
    July 29, 2020

    As always, Westside Lexus caters to their customers. Emailed Merrell and asked about exchanging my current leased car with a newer car. Gave him 3 colors... and told him what I wanted on the car and about how much I wanted to pay (no more than current lease. He was able to meet my request and I was only in the dealership for a ma1.25 hours from the time I walked in to the time I drove out with a new car. Fantastic job during this crazy 2020 year. Nam was super efficient with the lease details and was able to help get me closer to the amount I wanted to pay monthly by lowering my annual mileage since I work at home full time. Great job once again Westside Lexus. See you for the first oil change at some point.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We couldn't ask for better feedback as it is our goal to help customers find the best option. We're pleased to hear that Merrell and Nam were able to ...get you into the vehicle you were looking for. It was a pleasure to have your business at Westside Lexus and we look forward to taking care of you during your first oil change!


    Worked with:
    Nam Pham

    Finance Manager

    (4.9) 56 reviews

    Merrell Middleton

    Master Certified Sales & Leasing Consultant

    (5.0) 85 reviews

  • 5.0 out of 5
    July 28, 2020

    I am very happy and enjoy driving my second Lexus RX350 everyday. Jeff and Laura all have good service and excellent knowledge about Lexus cars. Best!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fenny - Thank you for the rave review! We love to hear that you're happy with your Lexus RX 350. Our team at Westside Lexus is grateful to have you as... a customer and hopes to see you down the road.


    Worked with:
    Jeff Margolis

    Sales Consultant

    (5.0) 59 reviews

    Mike Shafer

    Financial Services Manager

    (4.8) 66 reviews

    Laura Brown

    Service Consutlant

    (5.0) 126 reviews

  • 5.0 out of 5
    July 28, 2020

    My wife and I have been satisfied customers of Westside Lexus for about 20 years. Our biggest shout out goes to Alex Winnicki in sales. He has earned our... business, our trust and our respect.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so proud to have earned your repeat business over the years, John! It's wonderful to hear that Alex and the rest of the Westside Lexus team keep... delivering exceptional service. Thank you for your confidence in us, and we look forward to your next visit!


    Worked with:
    Nam Pham

    Finance Manager

    (4.9) 56 reviews

    Alex Winnicki

    Sales Consultant

    (4.9) 67 reviews

    Laura Brown

    Service Consutlant

    (5.0) 126 reviews

    Dale McMullen

    General Manager

    (5.0) 16 reviews

  • 5.0 out of 5
    July 28, 2020

    Westside Lexus has unparalleled service. I came in to get my first lease and I'm immensely grateful for how informative Shekhar was throughout the process.... In very little time, he was able to identify what I needed in my career path and helped me choose the most economically efficient vehicle. Nam was also very helpful in helping me minimize my costs at the end of my lease. The team is amazing and I had the best experience with obtaining my first vehicle.

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    Does recommend this dealer
    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so proud that you came to Westside Lexus for your first lease! It's fantastic to hear that Shekhar and Nam went above and beyond to get you a gr...eat deal on the perfect vehicle for your needs. Thank you for trusting us with your business, and we hope you're loving your new car!


    Worked with:
    Nam Pham

    Finance Manager

    (4.9) 56 reviews

    Shekhar Shroff

    Sales Consultant

    (4.9) 49 reviews

    Laura Brown

    Service Consutlant

    (5.0) 126 reviews

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