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Center"},{"id":318244,"personPtyId":40123932,"firstName":"Doug","lastName":"Phillips","titleText":"Pre-Owned Internet Manager","shortBioText":"I am a native Houstonian that has been in the automotive industry since 1976. 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Rectangle 48
Sales 9:00 AM - 7:30 PM
Service 7:30 AM - 7:00 PM

Westside Lexus Hours

Sales

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2006

Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.

...



As Your local Lexus Auto Dealer, located in Houston TX, Westside Lexus is proud to provide new and used Lexus cars, parts, accessories and service to the fine drivers of Northwest Harris, Jersey Village, Mission Bend, Katy and surrounding areas.

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
3983 lifetime reviews. Includes reviews of Westside Lexus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    Steve Machann was very professional, knowledgeable, kind, honest, has integrity, respect and exceptional customer service which best describes my recent... experience at the Westside Lexus Dealership. From the beginning to the end of leasing the Lexus RX 350 with Steve, he made the process easy even when there were some issues, he helped to resolve them. Steve was simply AWESOME!! Scott Muhoberac, Steve???s associate, was additionally professional, knowledgeable and helpful in showing and explaining the details of the RX 350. He answered all my questions while I test drove the car. I look forward to doing business with Steve and the Westside Lexus Dealership in the future!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Machann

    New Car Sales Manager

    NOT RATED

    Scott Muhoberac

    Sales Consultant

    NOT RATED

  • 4.8 out of 5
    October 7, 2018

    Our experience was easy with no pressure. Lance spent a lot of time explaining the vehicle sns answering every question we had. Greatly appreciated his... time and attention.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Jacobson

    Financial Services Manager

    (5.0) 26 reviews

    Lance Dodd

    Sales Consultant

    NOT RATED

  • March 30, 2017

    Great experience every time I take either of my lexus vehicle in for service.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 7, 2018

    Great job as always! It???s always a pleasure to dead with y???all a great team of folks treat us well. I would highly recommend west side and I have... in the past and will do in the future.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Jacobson

    Financial Services Manager

    (5.0) 26 reviews

    Shekhar Shroff

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 7, 2018

    This was a fantastic experience. I???m looking forward to buying another used es350 from them soon. Jim and Steve were great to deal with and managers... David and Bob were fair and professional. When it came time for finance James Vu did a great job. It was my mother???s in laws first Lexus and a used one. They???ve earned a client for life. Looking forward to servicing the car with them. It was true my a WoW experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Vu

    Financial Services Manager

    (5.0) 28 reviews

    Jim Fikaris

    Sales Consultant

    (5.0) 6 reviews

    David Orr

    Pre-Owned Sales Manager

    NOT RATED

    Steve Davis

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 6, 2018

    Had excellent customer service and landed and amazing high quality vehicle! Ben and Paul were extremely professional and genuinely caring. They will get... our continued business.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Rockett

    Financial Services Manager

    (4.8) 40 reviews

    Ben Stephens

    Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    October 5, 2018

    Thankful for Ms Chong and her boss for giving me a great deal! She is the reason we have purchased 4 cars in the last 2 years.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chong Lee

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    October 5, 2018

    Very happy with my car purchase. Love my car, customer service was the best and very professional. Would love to come back. Had a great purchasing Experience....

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Rockett

    Financial Services Manager

    (4.8) 40 reviews

    Lauren Goldman

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    September 25, 2018

    Mary Margaret was very helpful. She was answering all our questions either by phone or email while we were out of the country. She delivered the car on... time as she promised. Paul was also helpful completing our financial papers.

    Not Applicable
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mary Margaret McGowan

    Sales Consultant

    (5.0) 32 reviews

    Paul Rockett

    Financial Services Manager

    (4.8) 40 reviews

  • 5.0 out of 5
    September 24, 2018

    Thank you for another great experience at Westside Lexus. I always feel like I???m being treated like family. Mary Margaret gave me great advice and... help on my new lease. All assistance from Ashley to Merrell and Paul was nothing but complimentary to Mary Margaret McGowan???s professionalism, knowledge & service. Thanks again.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mary Margaret McGowan

    Sales Consultant

    (5.0) 32 reviews

    Paul Rockett

    Financial Services Manager

    (4.8) 40 reviews

    Merrell Middleton

    Sales Consultant

    (5.0) 10 reviews

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