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Westside Lexus

(10,302 reviews)
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Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 11 awards
2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (832) 871-4803 (832) 871-4803
Used (855) 918-6562 (855) 918-6562
Service (281) 619-1716 (281) 619-1716

Inventory

See all 556 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2006.
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products competitive pricing a top quality professional staff and the best in complimentary services for our customer family.

As Your local Lexus Auto Dealer located in Houston TX Westside Lexus is proud to provide new and used Lexus cars parts accessories and service to the fine drivers of Northwest Harris Jersey Village Mission Bend Katy and surrounding areas.

Service center

Phone number (281) 619-1716

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Brooke Malia headshot
Brooke Malia
Financial Services Manager
(90 reviews) certified badge
JT Teodoro headshot
JT Teodoro
Financial Services Manager
(376 reviews) certified badge
Sterling Sine headshot
Sterling Sine
Financial Services Manager
(206 reviews) certified badge
Judy Patureau headshot
Judy Patureau
Financial Services Manager
(542 reviews) certified badge
Anil Sharma headshot
Anil Sharma
Financial Services Manager
(310 reviews) certified badge
Dominic Thornton headshot
Dominic Thornton
Financial Services Manager
(249 reviews) certified badge
Sam Chau headshot
Sam Chau
Financial Services Manager
(478 reviews) certified badge
Chong Lee headshot
Chong Lee
Sales Consultant
(231 reviews)
Shannon George headshot
Shannon George
Sales Consultant
(222 reviews)
Chris Nemoto headshot
Chris Nemoto
Service Consultant
(166 reviews)
Jeff Jones headshot
Jeff Jones
Sales Consultant
(156 reviews)
Mike Nelson headshot
Mike Nelson
Sales Consultant
(155 reviews)
Sinh Pham headshot
Sinh Pham
New Vehicle Sales Manager
(125 reviews)
Mark Solomon headshot
Mark Solomon
New Vehicle Internet Manager
(126 reviews)
Charles Perkins headshot
Charles Perkins
Service Consultant
(124 reviews)
Jacob Hershman headshot
Jacob Hershman
Service Drive Manager
(120 reviews)
Catalina Kurdiyeh headshot
Catalina Kurdiyeh
Sales Consultant
(118 reviews)
Paul Rockett headshot
Paul Rockett
Financial Services Manager
(99 reviews)
Ben Stephens headshot
Ben Stephens
New Vehicle Sales Manager
(93 reviews)
Ty Stanberry headshot
Ty Stanberry
Sr. Pre Owned Vehicle Sales Manager
(87 reviews)
Homer Hsu headshot
Homer Hsu
New Vehicle Sales Manager
(75 reviews)
Tim Easterling headshot
Tim Easterling
Sales Consultant
(69 reviews)
Gary Cohen headshot
Gary Cohen
Senior New Vehicle Sales Manager
(62 reviews)
Chase Clements headshot
Chase Clements
Service Consultant
(53 reviews)
Rick Tatum headshot
Rick Tatum
Lexus Delivery Specialist
(29 reviews)
Sydney McPeters headshot
Sydney McPeters
Sales Consultant
(27 reviews)
John Breaux headshot
John Breaux
Sales Consultant
(22 reviews)
Joe Breaux headshot
Joe Breaux
Sales Consultant
(17 reviews)
Brian Corral headshot
Brian Corral
Service Consutlant
(10 reviews)
Jaxon Borowski headshot
Jaxon Borowski
Sales Consultant
(8 reviews)
Daniel Saucedo headshot
Daniel Saucedo
Sales Consultant
(8 reviews)
Christian Bauer headshot
Christian Bauer
Sales Consultant
(6 reviews)
Jeffery Byers headshot
Jeffery Byers
Sales Consultant
(366 reviews)
Merrell Middleton headshot
Merrell Middleton
Sales Consultant
(288 reviews)
Steve Machann headshot
Steve Machann
Sales Manager
(235 reviews)
David Wasaff headshot
David Wasaff
Sales Consultant
(172 reviews)
Lurie Keener headshot
Lurie Keener
New Car Internet Manager
(160 reviews)
Danny Garza headshot
Danny Garza
Pre-Owned Vehicle Internet Manager
(159 reviews)
Jim Fikaris headshot
Jim Fikaris
Sales Consultant
(139 reviews)
Lauren Goldman headshot
Lauren Goldman
Sales Consultant
(136 reviews)
Edwar Guerrero headshot
Edwar Guerrero
Sales Consultant
(136 reviews)
Doug Phillips headshot
Doug Phillips
Pre-Owned Vehicle Internet Manager
(131 reviews)
Tim Gallagher headshot
Tim Gallagher
Sales Consultant
(125 reviews)
Nellie Gonzalez headshot
Nellie Gonzalez
Sales Consultant
(71 reviews)
Daniel Kang headshot
Daniel Kang
Service Consultant
(67 reviews)
Jay Brown headshot
Jay Brown
Sales Consultant
(60 reviews)
Rafael Garcia headshot
Rafael Garcia
Sales Consultant
(53 reviews)
Adam Nguyen headshot
Adam Nguyen
Sales Consultant
(49 reviews)
Fernando Lozano headshot
Fernando Lozano
Sales Consultant
(32 reviews)
MJ Blythe headshot
MJ Blythe
Sales Consultant
(16 reviews)
Will Bruns headshot
Will Bruns
Sales Consultant
(15 reviews)
Mike Bui headshot
Mike Bui
New Car Sales
(14 reviews)
Christian Davidson headshot
Christian Davidson
Sr. Financial Services Manager
(318 reviews)
Andrew Nagler headshot
Andrew Nagler
Service Consultant
(167 reviews)
Shawn An headshot
Shawn An
Sales Consultant
(139 reviews)
Scott Bissonett headshot
Scott Bissonett
Service Consultant
(100 reviews)
Philippe Haddad headshot
Philippe Haddad
Sales Consultant
(68 reviews)
Alex Ponce headshot
Alex Ponce
Sales Consultant
(48 reviews)
Nick Dallos headshot
Nick Dallos
Sales Consultant
(33 reviews)
Ronnie Samuel headshot
Ronnie Samuel
Sales Consultant
(22 reviews)
Jennie Nguyen headshot
Jennie Nguyen
Sales Consultant
(17 reviews)
Alex Owens headshot
Alex Owens
New Vehicle Internet Manager
(138 reviews)
Wilber Escobar headshot
Wilber Escobar
Service Consultant
(51 reviews)
AJ Rueda headshot
AJ Rueda
Sales Consultant
(25 reviews)
Laura Brown headshot
Laura Brown
Service Consutlant
(183 reviews)
Mike Gonzales headshot
Mike Gonzales
Pre-Owned Vehicle Internet Manager
(122 reviews)
Fred Hernandez headshot
Fred Hernandez
Collision Center Estimator
(58 reviews)
Michael Lorch headshot
Michael Lorch
Fixed Operations Director
(23 reviews)
Alvaro Marquez headshot
Alvaro Marquez
Pre-Owned Vehicle Internet Manager
(21 reviews)
Jesse Flores headshot
Jesse Flores
Collision Center Estimator
(16 reviews)
Robert Parnell headshot
Robert Parnell
Parts and Service Director
(14 reviews)
Jason Bibb headshot
Jason Bibb
Senior Collision Center Manager
(13 reviews)
Mark Thomas headshot
Mark Thomas
Collision Center Estimator
(13 reviews)
Marie Castillo headshot
Marie Castillo
Financial Services Administrative Assistant
(11 reviews)
Jeremy Reardon headshot
Jeremy Reardon
Shop Foreman
(10 reviews)
Bob Niedzielski headshot
Bob Niedzielski
Pre Owned Vehicle Sales Manager
(8 reviews)
Isaias Ponce headshot
Isaias Ponce
Collision Center Estimator
(8 reviews)
Clarice Schlinger headshot
Clarice Schlinger
Facilities Manager
(8 reviews)
Tracy Harbes headshot
Tracy Harbes
Parts Director
(7 reviews)
Renzo Heredia headshot
Renzo Heredia
Service Consultant
(7 reviews)
Thompson Truong headshot
Thompson Truong
Service Consultant
(7 reviews)
Lupe Guzman headshot
Lupe Guzman
Human Resources Assistant
(5 reviews)
Frank Wang headshot
Frank Wang
Sales Consultant
(4 reviews)
Marlene Das Chagas headshot
Marlene Das Chagas
New Car Sales Admin
(3 reviews)
Lauren Thomas headshot
Lauren Thomas
Collision Center Estimator
(3 reviews)
Michael Nguyen headshot
Michael Nguyen
Collision Center Estimator
(2 reviews)
Sloane Szuber headshot
Sloane Szuber
Lexus Delivery Specialist
(2 reviews)
Amado Villarreal headshot
Amado Villarreal
Assistant Collision Center Manager
(2 reviews)
Jack Fulton headshot
Jack Fulton
Lexus Delivery Specialist
(1 review)
Jacob Lange headshot
Jacob Lange
Service Consultant
(1 review)
Jimmy Le headshot
Jimmy Le
Sales Consultant
(1 review)
Ashlee Miller headshot
Ashlee Miller
Collision Center Estimator
(1 review)
Alex Fuentes headshot
Alex Fuentes
Service Consultant
Jeanvier Guerra headshot
Jeanvier Guerra
Collision Center Estimator
Jonathan Jaramillo headshot
Jonathan Jaramillo
Sales Consultant
Marvin Mateus headshot
Marvin Mateus
Collision Center Estimator
Kimberly McCurdy headshot
Kimberly McCurdy
Collision Center Reception

Reviews

(10,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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I had a great experience with Westside Lexus working with John Lovings. John made the entire process so easy - he was communicative, efficient, and informative.

I had a great experience with Westside Lexus working with John Lovings. John made the entire process so easy - he was communicative, efficient, and informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your 5-star review of John and the team! Thank you for choosing Westside Lexus and we hope to serve you again in the future.

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I would not get a car from any other dealership! Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finance, is also excellent to work with and very professional.

I would not get a car from any other dealership! Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finance, is also excellent to work with and very professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love being your go-to dealership! Your kind words will be shared with Mike and Dom. Safe travels -- and thanks for your business!

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The salesperson, Christian, came to pick me up from my hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to wait for my bank to send the financing approval. That being said, the dealership worked hard to secure a great financing rate, which allowed me to get on my way for my 10-hour drive home. Thank you to Christian and the entire team for making the purchase of this vehicle such a pleasant and stress-free experience. I truly appreciate all of your help and professionalism.

The salesperson, Christian, came to pick me up from my hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to wait for my bank to send the financing approval. That being said, the dealership worked hard to secure a great financing rate, which allowed me to get on my way for my 10-hour drive home. Thank you to Christian and the entire team for making the purchase of this vehicle such a pleasant and stress-free experience. I truly appreciate all of your help and professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful you chose Westside Lexus for your recent purchase! It means a lot that Christian could accommodate your schedule and help you find a great deal. Thank you so much! We wish you safe travels ahead!

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This is our 4th Lexus from Westside. Nothing more needs to be said I do not mind a survey, but not with a bot who is just looking for word count and not content

This is our 4th Lexus from Westside. Nothing more needs to be said I do not mind a survey, but not with a bot who is just looking for word count and not content

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Westside Lexus and for choosing us for the fourth time! We apologize for any inconvenience with our follow-up. We appreciate your support and look forward to serving you in the future!

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The staff are very professional and accommodating every step of the purchasing process and I would recommend anyone consider them in a pre-owned vehicle search.

The staff are very professional and accommodating every step of the purchasing process and I would recommend anyone consider them in a pre-owned vehicle search.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Westside Lexus! We are so glad our team made your purchase experience smooth and enjoyable.

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Shannon was a great salesperson. Very easy to work with and kind during the process. I made an inquiry online and he reached out within a couple of hours with options. I went in that afternoon and walked out with a new car a couple of hours after!

Shannon was a great salesperson. Very easy to work with and kind during the process. I made an inquiry online and he reached out within a couple of hours with options. I went in that afternoon and walked out with a new car a couple of hours after!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yohanna, we're so glad Shannon provided you with such prompt and professional service! Enjoy your new car, and thank you for choosing Westside Lexus!

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Alex was a really great salesperson to work with. We were doing our first out of state purchase and he held our hand the whole way. He did a FaceTime call, showing all the features of the car, then guided us through the process of doing a prepurchase inspection and all the financing for the car. When we landed to pick up the car, all the docs were ready to sign with the dealer and finance, and we were out the door in less than an hour to drive back to our home state. Highly recommend, very professional, and if we decide to go out of state again, I’d love to work with Alex again.

Alex was a really great salesperson to work with. We were doing our first out of state purchase and he held our hand the whole way. He did a FaceTime call, showing all the features of the car, then guided us through the process of doing a prepurchase inspection and all the financing for the car. When we landed to pick up the car, all the docs were ready to sign with the dealer and finance, and we were out the door in less than an hour to drive back to our home state. Highly recommend, very professional, and if we decide to go out of state again, I’d love to work with Alex again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad Alex was so helpful during your purchase! We appreciate your business and wish you safe travels. See you next time at Westside Lexus!

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My experience at West Side Lexus was extremely good. The sales person was amazing, the process was smooth, and it was a very nice and clean dealership.

My experience at West Side Lexus was extremely good. The sales person was amazing, the process was smooth, and it was a very nice and clean dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jaden, we appreciate your feedback on the Westside Lexus team! It's awesome to hear our sales team provided such fantastic service. We hope to see you back next time!

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I went in just to look at a Lexus with no intentions of buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. The test drive was amazing. Rafeal was super patient with me and let me sit in the car as many times as I wanted. He helped me through the whole process, and Dom in financing was great as well. And I was able to get my payments where I wanted them. This is my first Lexus, but I have a feeling it will not be my last! Thank you again, RAFEAL GARCIA! I absolutely love love love my Lexus!!!!!

I went in just to look at a Lexus with no intentions of buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. The test drive was amazing. Rafeal was super patient with me and let me sit in the car as many times as I wanted. He helped me through the whole process, and Dom in financing was great as well. And I was able to get my payments where I wanted them. This is my first Lexus, but I have a feeling it will not be my last! Thank you again, RAFEAL GARCIA! I absolutely love love love my Lexus!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus RX 350h! We're so glad Rafael and Dom provided excellent service. Thank you for choosing Westside Lexus, and enjoy every moment in your new car!

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Mary Margaret and Ronnie who assisted me were wonderful. I had a great experience! Mary Margaret was great at checking in and making sure to let me know they are available to help with anything and ensure that I was happy with my car and experience.

Mary Margaret and Ronnie who assisted me were wonderful. I had a great experience! Mary Margaret was great at checking in and making sure to let me know they are available to help with anything and ensure that I was happy with my car and experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mary Margaret and Ronnie are incredible and we will be sure to pass along your kind words! Thank you for choosing Westside Lexus and for sharing your feedback. See you next time!

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