Reviews
My experience at Westside Lexus was very pleasurable.
My experience at Westside Lexus was very pleasurable. My salesperson Mr. Easterling was engaging and I never felt pressured at all. I chose a vehicle was then ushered into financing and was out in a nominal amount of time.
My experience at Westside Lexus was very pleasurable.
My experience at Westside Lexus was very pleasurable. My salesperson Mr. Easterling was engaging and I never felt pressured at all. I chose a vehicle was then ushered into financing and was out in a nominal amount of time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry, we're delighted to hear that Easterling and the Westside Lexus team made your experience enjoyable and efficient! Thank you for sharing this positive feedback with us. Enjoy your new vehicle!
Both Alex and Joey were very prompt with their responses.
Both Alex and Joey were very prompt with their responses. They kept us updated throughout the process, especially Joey. He was very professional and courteous during our two visits to the dealership. Unfortunately, did not get to interact with Alex one-on-one during the visits. He was the first one to make contact with us during the purchase process, and provided all the relevant feedback very promptly.
Both Alex and Joey were very prompt with their responses.
Both Alex and Joey were very prompt with their responses. They kept us updated throughout the process, especially Joey. He was very professional and courteous during our two visits to the dealership. Unfortunately, did not get to interact with Alex one-on-one during the visits. He was the first one to make contact with us during the purchase process, and provided all the relevant feedback very promptly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Alex and Joey provided prompt and professional service during your experience at Westside Lexus. It's great to know they kept you updated throughout the process, even if you didn't get a chance to meet Alex in person. Thank you for choosing us!
I brought 30000 cash and Dom Thornton counted it and took
I brought 30000 cash and Dom Thornton counted it and took my cash and came bat to tell me that my money was short of 2000. I’m very disappointed and I have been calling to get my balance back no one wants to address the issue. I cannot lose my heard earned money. I need the issue resolved
I brought 30000 cash and Dom Thornton counted it and took
I brought 30000 cash and Dom Thornton counted it and took my cash and came bat to tell me that my money was short of 2000. I’m very disappointed and I have been calling to get my balance back no one wants to address the issue. I cannot lose my heard earned money. I need the issue resolved
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have always been impressed with the level of service
I have always been impressed with the level of service and professionalism at Westside Lexus. When I stepped onto the showroom floor, I was pleased to see that the car I had called about was already prepared and waiting for me. Mr. Shannon George greeted me at the door and promptly took down my information. He was eager to discuss the RC 350 and had all the necessary information for a test drive. Throughout our interaction, Mr. George remained professional and courteous, making the car-buying process a breeze. After test driving the RC 350, I knew it was the perfect fit for me and decided to make the purchase. Mr. George handled all the paperwork for my trade-ins, ensuring a smooth transaction. During this time, I also had the pleasure of meeting Mr. Ty Stanberry, the manager representing Westside Lexus. He exuded professionalism and further reinforced my positive impression of the dealership. Having been a loyal customer of Westside Lexus since the early 90s, I can confidently say that they consistently provide a wonderful product and excellent service. I am grateful for their commitment to customer satisfaction and will continue to choose Westside Lexus for all my car-buying needs
I have always been impressed with the level of service
I have always been impressed with the level of service and professionalism at Westside Lexus. When I stepped onto the showroom floor, I was pleased to see that the car I had called about was already prepared and waiting for me. Mr. Shannon George greeted me at the door and promptly took down my information. He was eager to discuss the RC 350 and had all the necessary information for a test drive. Throughout our interaction, Mr. George remained professional and courteous, making the car-buying process a breeze. After test driving the RC 350, I knew it was the perfect fit for me and decided to make the purchase. Mr. George handled all the paperwork for my trade-ins, ensuring a smooth transaction. During this time, I also had the pleasure of meeting Mr. Ty Stanberry, the manager representing Westside Lexus. He exuded professionalism and further reinforced my positive impression of the dealership. Having been a loyal customer of Westside Lexus since the early 90s, I can confidently say that they consistently provide a wonderful product and excellent service. I am grateful for their commitment to customer satisfaction and will continue to choose Westside Lexus for all my car-buying needs
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelly, thank you for your loyalty and kind words about our team at Westside Lexus! We're delighted to hear that Shannon George and Ty Stanberry made your experience seamless. Enjoy the Lexus RC 350, and we look forward to serving you in the future!
courteous and friendly staff, clean and a lot of cars to
courteous and friendly staff, clean and a lot of cars to view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finance was very nice and the process was quick and efficient. I would highly recommend Westside Lexus and the people I worked with also.
courteous and friendly staff, clean and a lot of cars to
courteous and friendly staff, clean and a lot of cars to view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finance was very nice and the process was quick and efficient. I would highly recommend Westside Lexus and the people I worked with also.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lelaremmick, we're delighted to hear that Kenny, Adam, and Sterling made your experience at Westside Lexus so positive! Thank you for recommending us and highlighting our team's efforts. Enjoy your new vehicle!
An great and easy experience.
An great and easy experience. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues.
An great and easy experience.
An great and easy experience. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review, David! We're delighted to hear that Alex made your experience at Westside Lexus seamless and enjoyable. We appreciate your recommendation and look forward to serving you in the future!
1st class car purchase experience at a 1st class
1st class car purchase experience at a 1st class dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I wanted in the RX350, but they were able to transfer one from another dealership in town. I've bought many cars over the years, and this experience with Westside Lexus was the most seamless and least stressful by far.
1st class car purchase experience at a 1st class
1st class car purchase experience at a 1st class dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I wanted in the RX350, but they were able to transfer one from another dealership in town. I've bought many cars over the years, and this experience with Westside Lexus was the most seamless and least stressful by far.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Jeff and the Westside Lexus team made your car purchase seamless and stress-free. Enjoy your new Lexus RX 350, and we appreciate having you as a valued customer!
Excellent sales and service…a little disappointed with
Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, so used to the pick up…
Excellent sales and service…a little disappointed with
Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, so used to the pick up…
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear that our sales and service met your expectations, though we understand the concerns about the Lexus NX 250's performance compared to your previous vehicle. Your input is valuable, and we'll be sure to pass it along!
Customer focused.
Customer focused. Friendly personnel. I didn't have to wait hours to see Judy I'm finance. Comfortable waiting area.
Customer focused.
Customer focused. Friendly personnel. I didn't have to wait hours to see Judy I'm finance. Comfortable waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Judy and our team provided a comfortable and efficient visit. We appreciate your feedback!
Likely the 14th Lexus purchased at Westside with the
Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere else or anyone else!!!
Likely the 14th Lexus purchased at Westside with the
Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere else or anyone else!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Westside Lexus! We're delighted to hear that Mary Margaret McGowan and our team provided another perfect experience. We look forward to assisting with many more purchases in the future!