Reviews
I had a great experience with Westside Lexus working with John Lovings. John made the entire process so easy - he was communicative, efficient, and informative.
I had a great experience with Westside Lexus working with John Lovings. John made the entire process so easy - he was communicative, efficient, and informative.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so grateful for your 5-star review of John and the team! Thank you for choosing Westside Lexus and we hope to serve you again in the future.
I would not get a car from any other dealership! Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finance, is also excellent to work with and very professional.
I would not get a car from any other dealership! Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finance, is also excellent to work with and very professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love being your go-to dealership! Your kind words will be shared with Mike and Dom. Safe travels -- and thanks for your business!
The salesperson, Christian, came to pick me up from my hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to wait for my bank to send the financing approval. That being said, the dealership worked hard to secure a great financing rate, which allowed me to get on my way for my 10-hour drive home. Thank you to Christian and the entire team for making the purchase of this vehicle such a pleasant and stress-free experience. I truly appreciate all of your help and professionalism.
The salesperson, Christian, came to pick me up from my hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to wait for my bank to send the financing approval. That being said, the dealership worked hard to secure a great financing rate, which allowed me to get on my way for my 10-hour drive home. Thank you to Christian and the entire team for making the purchase of this vehicle such a pleasant and stress-free experience. I truly appreciate all of your help and professionalism.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful you chose Westside Lexus for your recent purchase! It means a lot that Christian could accommodate your schedule and help you find a great deal. Thank you so much! We wish you safe travels ahead!
This is our 4th Lexus from Westside. Nothing more needs to be said I do not mind a survey, but not with a bot who is just looking for word count and not content
This is our 4th Lexus from Westside. Nothing more needs to be said I do not mind a survey, but not with a bot who is just looking for word count and not content
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Westside Lexus and for choosing us for the fourth time! We apologize for any inconvenience with our follow-up. We appreciate your support and look forward to serving you in the future!
The staff are very professional and accommodating every step of the purchasing process and I would recommend anyone consider them in a pre-owned vehicle search.
The staff are very professional and accommodating every step of the purchasing process and I would recommend anyone consider them in a pre-owned vehicle search.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Westside Lexus! We are so glad our team made your purchase experience smooth and enjoyable.
Shannon was a great salesperson. Very easy to work with and kind during the process. I made an inquiry online and he reached out within a couple of hours with options. I went in that afternoon and walked out with a new car a couple of hours after!
Shannon was a great salesperson. Very easy to work with and kind during the process. I made an inquiry online and he reached out within a couple of hours with options. I went in that afternoon and walked out with a new car a couple of hours after!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Yohanna, we're so glad Shannon provided you with such prompt and professional service! Enjoy your new car, and thank you for choosing Westside Lexus!
Alex was a really great salesperson to work with. We were doing our first out of state purchase and he held our hand the whole way. He did a FaceTime call, showing all the features of the car, then guided us through the process of doing a prepurchase inspection and all the financing for the car. When we landed to pick up the car, all the docs were ready to sign with the dealer and finance, and we were out the door in less than an hour to drive back to our home state. Highly recommend, very professional, and if we decide to go out of state again, I’d love to work with Alex again.
Alex was a really great salesperson to work with. We were doing our first out of state purchase and he held our hand the whole way. He did a FaceTime call, showing all the features of the car, then guided us through the process of doing a prepurchase inspection and all the financing for the car. When we landed to pick up the car, all the docs were ready to sign with the dealer and finance, and we were out the door in less than an hour to drive back to our home state. Highly recommend, very professional, and if we decide to go out of state again, I’d love to work with Alex again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Alex was so helpful during your purchase! We appreciate your business and wish you safe travels. See you next time at Westside Lexus!
My experience at West Side Lexus was extremely good. The sales person was amazing, the process was smooth, and it was a very nice and clean dealership.
My experience at West Side Lexus was extremely good. The sales person was amazing, the process was smooth, and it was a very nice and clean dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jaden, we appreciate your feedback on the Westside Lexus team! It's awesome to hear our sales team provided such fantastic service. We hope to see you back next time!
I went in just to look at a Lexus with no intentions of buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. The test drive was amazing. Rafeal was super patient with me and let me sit in the car as many times as I wanted. He helped me through the whole process, and Dom in financing was great as well. And I was able to get my payments where I wanted them. This is my first Lexus, but I have a feeling it will not be my last! Thank you again, RAFEAL GARCIA! I absolutely love love love my Lexus!!!!!
I went in just to look at a Lexus with no intentions of buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. The test drive was amazing. Rafeal was super patient with me and let me sit in the car as many times as I wanted. He helped me through the whole process, and Dom in financing was great as well. And I was able to get my payments where I wanted them. This is my first Lexus, but I have a feeling it will not be my last! Thank you again, RAFEAL GARCIA! I absolutely love love love my Lexus!!!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus RX 350h! We're so glad Rafael and Dom provided excellent service. Thank you for choosing Westside Lexus, and enjoy every moment in your new car!
Mary Margaret and Ronnie who assisted me were wonderful. I had a great experience! Mary Margaret was great at checking in and making sure to let me know they are available to help with anything and ensure that I was happy with my car and experience.
Mary Margaret and Ronnie who assisted me were wonderful. I had a great experience! Mary Margaret was great at checking in and making sure to let me know they are available to help with anything and ensure that I was happy with my car and experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mary Margaret and Ronnie are incredible and we will be sure to pass along your kind words! Thank you for choosing Westside Lexus and for sharing your feedback. See you next time!