Reviews
Great dealership lack of inventory resulted in a less
Great dealership lack of inventory resulted in a less than perfect review and purchase of a higher priced vehicle that was more suited to our families needs
Great dealership lack of inventory resulted in a less
Great dealership lack of inventory resulted in a less than perfect review and purchase of a higher priced vehicle that was more suited to our families needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I appreciate the sales service and support they offer.
I appreciate the sales service and support they offer. I have been disappointed in the service at the collision center. I do not think they were completely honest with me.
I appreciate the sales service and support they offer.
I appreciate the sales service and support they offer. I have been disappointed in the service at the collision center. I do not think they were completely honest with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant experience.
Very pleasant experience. They got me in and out in a reasonable time. Will use again
Very pleasant experience.
Very pleasant experience. They got me in and out in a reasonable time. Will use again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that our Westside Lexus team earned your 5 stars. Thanks!
Everyone at the dealership was pleasant and made us feel
Everyone at the dealership was pleasant and made us feel welcome. Everything went smooth and the process was quick.
Everyone at the dealership was pleasant and made us feel
Everyone at the dealership was pleasant and made us feel welcome. Everything went smooth and the process was quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that your experience at Westside Lexus was smooth and welcoming! Our team strives to make every visit pleasant, and we're glad we could meet your expectations. Thanks for choosing us!
This is the third Lexus we have bought from Jeffery.
This is the third Lexus we have bought from Jeffery. The purchase, delivery and service are all first class.
This is the third Lexus we have bought from Jeffery.
This is the third Lexus we have bought from Jeffery. The purchase, delivery and service are all first class.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Westside Lexus! We're delighted to hear that Jeffery and our team provided a first-class experience once again. Enjoy your new Lexus, and we look forward to serving you in the future!
Jeffery and Marlene were fantastic.
Jeffery and Marlene were fantastic. They made the whole process very quick and easy. Love my new car. Highly recommend Jeffery at Westside Lexus.
Jeffery and Marlene were fantastic.
Jeffery and Marlene were fantastic. They made the whole process very quick and easy. Love my new car. Highly recommend Jeffery at Westside Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natalie, we're glad to hear that Jeffery and Marlene made your experience at Westside Lexus quick and easy. Enjoy your new car, and thank you for the recommendation!
I first came to Westside Lexus many, many long years ago
I first came to Westside Lexus many, many long years ago and dealt with Clarence Keever (he sold me a barely-driven 1997 Infiniti I30 that I kept for a LONG time). I ended up buying a second vehicle from him when I lost the Infiniti in 2019 to a flash flood that hit the Metro Park & Ride lot I used. At that time, he was able to get me a Lexus Hybrid (HS 250h) that was within my budget. I was driving within two weeks! I am still driving that Lexus today. Fast forward to post-COVID, and I was in the market for another car (by choice, not necessity) and naturally reached out to WS Lexus, only to find out that Clarence had retired. I began corresponding with Lurie Keener via email, and even though Clarence set the bar REALLY high, Lurie quickly proved that he was more than up to the challenge. He was so patient with my fifty-million questions, and ensured I knew the basics of my car before I drove off the lot. If at all possible, this is the ONLY place I will ever shop for a car. I never thought buying a car could be so fun and easy, but this team definitely made it so! I used to live on the west side of town (Energy Corridor) but moved to Pearland in January of this year. I had zero qualms about making the drive to WS Lexus because I knew it was worth it!
I first came to Westside Lexus many, many long years ago
I first came to Westside Lexus many, many long years ago and dealt with Clarence Keever (he sold me a barely-driven 1997 Infiniti I30 that I kept for a LONG time). I ended up buying a second vehicle from him when I lost the Infiniti in 2019 to a flash flood that hit the Metro Park & Ride lot I used. At that time, he was able to get me a Lexus Hybrid (HS 250h) that was within my budget. I was driving within two weeks! I am still driving that Lexus today. Fast forward to post-COVID, and I was in the market for another car (by choice, not necessity) and naturally reached out to WS Lexus, only to find out that Clarence had retired. I began corresponding with Lurie Keener via email, and even though Clarence set the bar REALLY high, Lurie quickly proved that he was more than up to the challenge. He was so patient with my fifty-million questions, and ensured I knew the basics of my car before I drove off the lot. If at all possible, this is the ONLY place I will ever shop for a car. I never thought buying a car could be so fun and easy, but this team definitely made it so! I used to live on the west side of town (Energy Corridor) but moved to Pearland in January of this year. I had zero qualms about making the drive to WS Lexus because I knew it was worth it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear about your long-standing relationship with Westside Lexus and how Lurie stepped up to continue the exceptional service you experienced with Clarence. We're thrilled that our team made your car-buying experience enjoyable and worth the drive from Pearland! Thank you for choosing us again!
Merrell Middleton was fantastic!
Merrell Middleton was fantastic! I did not have an appointment and he had a full schedule of appointments yet he fit me in and found me a wonderful car. I greatly appreciate his patience and his efforts to get it done.
Merrell Middleton was fantastic!
Merrell Middleton was fantastic! I did not have an appointment and he had a full schedule of appointments yet he fit me in and found me a wonderful car. I greatly appreciate his patience and his efforts to get it done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Merrell was able to accommodate you and help find a wonderful car at Westside Lexus! Your appreciation for his patience and efforts means a lot. Enjoy your new ride!
Mr. Keener my Sales Rep was a pleasure to deal with. He
Mr. Keener my Sales Rep was a pleasure to deal with. He made my experience at Westside worth the trip. I can't say enough good things about him. Professional and knowledgeable.
Mr. Keener my Sales Rep was a pleasure to deal with. He
Mr. Keener my Sales Rep was a pleasure to deal with. He made my experience at Westside worth the trip. I can't say enough good things about him. Professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're overjoyed to hear that Lurie made your experience at Westside Lexus so positive and worthwhile! Our team takes pride in providing professional and knowledgeable service, and it's great to know we hit the mark for you. Thank you for sharing this feedback!
Alex was able to get us in and out quickly.
Alex was able to get us in and out quickly. Explained the car very well and was thorough.
Alex was able to get us in and out quickly.
Alex was able to get us in and out quickly. Explained the car very well and was thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Alex and the Westside Lexus Team