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Westside Lexus

(9,389 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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John was responsive, knowledgeable and very easygoing.

John was responsive, knowledgeable and very easygoing. His customer service was outstanding and he was able to provide me with the information that I needed to purchase the vehicle that best suited me. John is still available to assist me with questions which in which I have never had a salesperson follow up past the purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Celena, we're delighted to hear that John provided such outstanding service at Westside Lexus! It's great knowing he's been there for you even after your purchase. Enjoy your new vehicle and feel free to reach out if you need anything else!

Overall good experience.

Overall good experience. Disappointed that they said that they would take my trade, and then when I showed up with it they refused and wouldn't offer to take it. It was a beater and am selling on FB marketplace.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We're glad to hear that overall, your experience was positive at Westside Lexus, but we're sorry about the inconvenience regarding your trade-in. If you'd like to discuss anything else with our team, please be sure to reach out!

Philippe Haddad is an amazing sales rep, thorough and

Philippe Haddad is an amazing sales rep, thorough and easy to work with with great communication. Thank you for making our purchase incredibly easy!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Philippe made your experience at Westside Lexus so seamless! Thank you for sharing this positive feedback. Enjoy your new vehicle!

Everyone was great!

Everyone was great! Laura, John, Sterling all took time to explain all about my old car and my new car !!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to hear that Laura, John, and Sterling provided you with a great experience at Westside Lexus. Thank you for sharing your positive feedback—enjoy the ride!

Edwar has been a pleasure to work with.

Edwar has been a pleasure to work with. He is low pressure and easy to work with. I recommend him to my friends and family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Michael, thank you for recommending Edwar and the Westside Lexus team! We're glad to hear you enjoyed your experience.

David Wasaff is awesome.

David Wasaff is awesome. He did a great job at getting me into the Lexus that was just right for me and within my price range. He is a knowledgeable salesman. Ask for him when you visit this Lexus dealership. He’s super friendly and you won’t be disappointed.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that David provided such excellent service at Westside Lexus! It's great knowing he helped you find the perfect vehicle within your budget. Thank you for recommending him, and enjoy your new ride!

Doug was fair and honest about the vehicle.

Doug was fair and honest about the vehicle. Was very helpful and provided a lot of good information. Was timely in getting back to me and providing the details I asked for. I would recommend him to others and well as call upon him again when I need another vehicle.

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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with Doug at Westside Lexus! We're glad to hear he was helpful and provided the information you needed. We appreciate your recommendation and look forward to assisting you again in the future!

They worked with us and placed the vehicle we wanted on

They worked with us and placed the vehicle we wanted on order. When an identical vehicle arrived early they notified us and we were in our new vehicle 3 weeks early.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that our team at Westside Lexus could expedite your vehicle delivery and get you on the road sooner than expected. Thank you for choosing us, and enjoy your new ride!

Great car buying experience!

Great car buying experience! After 20 years of owning BMW's my new Lexus was a great decision. I will be back to work with Steve and his team on my next car purchase. Thank you Westside Lexus!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that your transition from BMW to Lexus was a positive one here at Westside Lexus! Steve and the team are thrilled you had such a great car buying experience. We look forward to assisting with your next purchase!

Our experience was great!

Our experience was great! Everyone was efficient and kind, and John took lots of time to give us all the information we needed! Would highly recommend John and Westside. And i think it was Sterling that helped us finalize our purchase!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that John and Sterling made your experience at Westside Lexus so positive! Thank you for recommending our team, and we hope you're enjoying your new vehicle.