Wiesner Buick GMC

i am very satisfied with my overall buying experence kenny was a very good salesman...bought some custom parts from the parts department joe urena did a very good job and was very helpfull would recomend this dealership..for sale and parts..have had prior buisness with this dealership and am completly satisfied..thank you

This was my son's first buying experience and he was looking for a new GMC truck. Ron was very helpful in showing us a truck that suited my sons expectations. We were very impressed with the attention and information that Ron gave us. He explained everything we needed to know and made our buying experience painless.

Took my 2006 GMC Envoy to dealer for low oil pressure, told them there must be leak even though no obvious source because I had added 5 quarts in last 2 months. Tech said "no, the code only indicated oil pressure sensor failure, you must have just not added enough." Kept it all day and charged $500+ to change out sensor & add oil. Of course, the problem persistend. Took it to the neighborhood mechanic who used his eyes, ears, & knowledge to figure out in 5 minutes that both valve cover gaskets were blown & leaking, said it's a common problem on GM 5.3L V8. He replaced them (and sensor, again)--no problems at all in the 7 months since. Then more recently, took it to Wiesner for an air conditioning vent problem. Again kept it all day, when they called me to pick it up it wasn't fixed, Sabrina said sorry, tech on duty that day wasn't familiar with the CODE for an air handler problem. Why ever buy from a dealer with a totally incompetent service department?

Kenny King is ABSOLUTELY AMAZING! From the start Kenny was very personable and friendly. I have purchased 4 cars and each time there was a long tedious process. This dealership was very efficient in their process and I felt like I was making a purchase I was proud of. Kenny was open and honest from the start and where as history had proven to be a 3-5 hour process... NOT WITH KENNY.. he offered the online credit application and did the financing before we came into the dealership. Once we got there, it took my husband and I about 1 hour to really decide what we wanted and after that another half our to wait while they finalized and drafted the bill of sale. It was awesome.. they had the best prices and the cars were show room ready. I was very pleased. So pleased that my husband came to purchased a second car the next day. Kenny and the entire team at Wiesner are to be commended for making the car buying experience as wonderful at it was. On a scale of 1 to 10, they definitely get a 10.. Perfection is at Wiesner.

My wife and daughter went to visit Ed because a friend had just bought a car for their daughter--both first cars. We had also promised our son a Yukon for college education. My wife's intent was to wait until later in the month to purchase these 3 vehicles, and to simply take my daughter to test drive and narrow her selection and choices. At this point, I should state that my wife is a cost-engineer with 20 years experience in the field--not easy to impress when it comes to numbers! After meeting Ed at the dealership, my wife said he listened to her ultimate goals, then showed them several autos meeting our criteria for my daughter within the specified price range. He allowed them to drive several cars, and found her a Yukon to preview for my son. Ed then gave my wife pricing for both of the cars, with a sight unseen trade value for my son's current vehicle. There was no desire on Ed's part to know how much we were putting down, or where we were getting financing--just 2 straightforward numbers. Ed then allowed her to leave her car at the dealership and bring home a pre-owned and VERY clean Altima, which my daughter really liked--no pressure to buy it, just wanted me to be able to look at it. They also brought the Yukon home for my son to view. We had our mechanic check out both vehicles and the mechanic said they were 2 of the better pre-owned cars he had seen in awhile. At the end of everything, Ed honored his pricing, the sight unseen value for the trade, and offered to fix a couple of things on the Altima most dealerships wouldn't even have allowed. He offered to replace the windshield on the Altima at no charge simply due to a small crack on the passenger side. Needless to say, we wound up and bought both cars, our kids are extremely happy, and we didn't have to go to numerous dealerships and get the run-around, etc...you know what I mean: the salesperson gives you a number, you counter, he has to check with the sales manager, and the dance begins...NOT WITH ED WALLACE! Ed's business model is simple: clean cars offered at a fair price with a person who's word is good. It has been a very long time since I felt like I could refer a friend to a used car dealer, but I genuinely recommend Ed. Lanie Evans 713-259-9848

I asked for a quote online, and Charlie Cole called me within 5 minutes. I explained that I was just starting my search. Charlie got my specifications and gave me a quote. He periodically to see if I was ready to come in. When I came in both Charlie and Greg assisted me to ensure I could get what I wanted. Working with Mark, they gave me a good deal. My previous experience was at a Chevrolet dealer since I was a Suburban owner. I wanted to run from those people. Weisner convinced me to convert to GMC. I will definitely go back.

Have dealt with John Wiesner for years and bought Buicks from him since 1996. My last three purchases were made with Vincent Taylor, a salesperson who is experienced, helpful, honest, a real gentleman and a true Christian. I got fine treatment from the whole Wiesner staff. In the past I have dealt with the Wiesner Service Department from time to time and have always been completely satisfied with their attention, courtesy and the results. They do not play games with you, but always are forthright in their evaluations.

Why? Staff patience at Weisners, that's why. Other dealers have good sales staff, but they didn't impress me as "patient". My wife was after me for a new vehicle for two years. Problem was that she could not make up her mind. We purchased our 1998 GMC Van from Wiesners, so we were looking into the Terrain and the Acadia as a replacement. We also checked out the Lincoln MKX, Fords, Chevrolets (only American made, despite all the hype for higher reliability). She looked up and down, driving the Acadia and Terrain on several different occassions. Even tried the Enclave (Buick). Jesse stayed with us through all this trial, and when she settled on color, interior accommodations and other items, along with a compromise on several other options items available, Jesse and Vince helped us locate the right vehicle in Bossier City, LA. We closed the deal pending the delivery of the vehicle. When it arrived, there was a small surprise, but by then, my wife was agreeable. It has been almost two weeks now, and she pronounced last night that she "...loves (her) new car." That's all I needed to hear. Thank to Jesse and Vince, my marriage of 43 years continues on. Bob Lyons

Weisner is the perfect example of what is wrong in the car business because they are still playing the sad old tricks shady dealers utilize. What they attempted to do to me was the old "change their advertised story" on me when I went in to buy a car recently and said "oh that special doesn't include this vehicle." I had been told (via email and in person) by two of their sales people (Clinton and Kenny) that the vehicle was part of a special they were offering. What they do is add on the phony dealer profit items (paint and fabric protection, after market wheels, etc) to inflate the value of the vehicle and their profit margin, put out an ad saying the prices are reduced. However, when you show up to begin negotiations they claim "oh wait, this doesn't qualify!" Basically they treat you like a fool when you think you are doing a straight up deal. When I called them on their tactics the salesman was speechless as he was caught in the lie. Very unprofessional behavior! I strongly urge you to take your business elsewhere. Avoid Weisner, you'll get a better deal and treated fairly and with respect elsewhere. They have lost my business and I'll be sure to tell this story to everyone else who asks me about where to buy a car when they see me in my shiny new SUV!

We have been thinking of buying a new car for some time. Upon contacting Clinton Gibbens in sales the first time we were allowed a test drive and he took the time to go with us and answer all our questions. Sometime later we returned and test drove another Acadia with Mr. Gibbons and made the decision to make the purchase. The process went well and again Mr. Gibbons stayed and gave us a complete review on all the equippment on our new car. He is certainly an asset to this dealership as he was most professional in his knowledge of the vehicle and equipment and his manner was that of a teacher. His kindness was obvious as we needed some repetition in the instructions as we are retired (getting old) and needed the extra assistance. We look forward to find the same assistance in the service department and will continue to recommend this dealership to our friends and neighbors.