Reviews
Let me know what needed to be fixed, asked for my
Let me know what needed to be fixed, asked for my approval and than fixed them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great place for service.
Great place for service. The folks always take great care of my vehicle. A ‘Straight Up’ place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Can’t diagnose the problem with my truck, they need a
Can’t diagnose the problem with my truck, they need a mechanic and not just computer techs
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
K2realty, I see you were not completely satisfied with our services, but I cannot tell why without more details. I really would like to try to resolve any issues you may have had with this service visit. Please contact me so I can assist you. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com
Excellent service, friendly people, clean bathroom, need
Excellent service, friendly people, clean bathroom, need more chairs for customers, and fix the other coffee machines.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Aleta, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
my Tacoma was making a noise and a mechanic showed me
my Tacoma was making a noise and a mechanic showed me that it was not a problem. He knew his business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Angel Montalvo provided great service communicated
Angel Montalvo provided great service communicated clearly with the services my car needed along with cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service very fast and well done.
Excellent service very fast and well done.buen service rapid y bien Hecht,lo recommend a todos
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! ¡Gracias por la recomendación y que tengas un día increíble!
Service warranty not honored by service associate.
Service warranty not honored by service associate. They did nothing to research the issue. I
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for speaking with us over this misunderstanding. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at erivera@Sterlingmccalltoyotafortbend.com. Eduardo Rivera, Service Director
I heard from the other Toyota dealer owned by Sterling McCall, but was surprised to get this response since I’ve not heard any from your dealership. I have since chosen to drive a little further into Houston to get my service in the future at the other dealership.
I’ve been using this dealership since I moved here.
I’ve been using this dealership since I moved here. That was in 2017.. never had a problem with anyone. They are very courteous and steer me in the right direction. Always a pleasure dealing with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing service , we are so pleased with our first brand
Amazing service , we are so pleased with our first brand new truck. Robert White helped us , he made our buying experience so easy and we appreciate him for that . He’s very respectful and very professional. Also he didn’t push us to buy something we couldn’t afford. Thank you so much you are the best . Also the amount of compliments we get is beyond my expectations. Have a great day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Robert to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!