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Sterling McCall Nissan

(1,745 reviews)
Visit Sterling McCall Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
New (281) 201-4330 (281) 201-4330
Used (281) 201-0401 (281) 201-0401
Service (888) 735-6649 (888) 735-6649

Reviews

(1,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Nissan from DealerRater.

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After a terrible experience at another Dealer, I went to

After a terrible experience at another Dealer, I went to Sterling very skeptical. However I was greeted by a friendly sales person named Sofia. I had looked online and knew what I wanted to test drive. She took me right to it with no hassle. No games or stories about how “we just sold that car we had advertised at such a good price”. Then I had some questions and the sales manager (David) was very pleasant and again answered my questions without any games or xx. This was exactly as car buying should be. Offer me a fair price, let me decide, then get the paperwork done quickly so I can get back to my life. Sadly, most dealers don’t do this. Most play games and try to manipulate you into buying something you don’t want or pay more than you want. Or they add on thousands in fees at the end. Not Sterling. They do have fees, but they told me up front without hassle. I was in and out in under two hours. I’ll be back to this dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took my car in for servicing.

Took my car in for servicing. Great customer service. Detailed service reports/video. Fast service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Very good service and helpful staff.

Very good service and helpful staff. He explained everything to us in detail and did a great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

This experience was a trash, actual garbage.

This experience was a trash, actual garbage. My service Advisor LoreLei was horrible it was like talking to someone who didn’t know a thing and just stared at you. Then they try to add thousands of dollars worth of crap when I was only getting a recommended service. I honestly was better off going to a chop shop than this place. Complete garbage the whole experience and service advisors need some more work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please reach out to me at the contact information listed below as we would like to hear more about your experience.   Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

Always do the job on time and professional advisors

Always do the job on time and professional advisors Reasonable price I recommend this dealership to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

Quiero dar las gracias al dealer por el cupón q me

Quiero dar las gracias al dealer por el cupón q me mandaron y me permitieron ahorrar dinero, muchas gracias otra vez.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, ¡nos alegra mucho haber superado tus expectativas! Si tienes alguna pregunta, llámanos. ¡Siempre estaremos encantados de ayudarte!

Customer representative was very rude told him to wash

Customer representative was very rude told him to wash car did not did and ask him why not telling reason and excuses because he made me feel like very low

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please reach out to me so we can get some more information on what happened and get your vehicle washed.   Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

My tire and air filter change wasn't covered by the

My tire and air filter change wasn't covered by the insurance so it wasn't fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always good service very professional.

Always good service very professional. Very efficiency. One thing I would add to the service is a wash and clean of the car. That is very optionable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

A very clean dealership.

A very clean dealership. Everyone seemed to have a job to accomplish. However, no senior citizen discount, come on, let’s get with it. Are you afraid to give older customers a little bit of a deal? They will remember, when they purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.