Reviews
Write a reviewHoward
Best experience buying new Ram 1500.Dom helped me to get the exact options I wanted dealership had best inventory. Very fair and professional dealing both on the buy and the trade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Howard. We appreciate you giving us the opportunity to earn your business the best way. We like to make things easy and keep things professional with every person that walks through the door. Glad we had the right vehicle for you with the right features and in the correct color. Thank you for your business. "Once a Customer, Always a Friend."
Great buying experience
Worked with Josh and was able to complete the whole deal up to signing paperwork online. None of the back and forth waiting for sales person to go “discuss” with the sales manager.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall
Christopher was absolutely amazing! Great customer skills, very warming and inviting. Makes you feel at ease that everything is going to be okay with your vehicle. I explained my situation and he stated "Don;t worry we will fix the problem" and they sure did! Thank you the infamous Chris from the infamous Ms. Cruz! Great job Chrysler.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I've had two of my cars serviced here - a 2015 Charger R/T and a 2016 Charger Hellcat. The service manager Steve is very friendly and outgoing, and the service staff were upbeat and professional. The work was done on time as promised and a loaner car was provided, which was very important to me as I drive 30 miles past two other dodge dealerships to get my work done at Roberts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
The team at Roberts could not have made my experience better. They found the exact vehicle I was looking for and gave me a great price. They were helpful and friendly and I can’t say enough about my overall experience. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful
My alternator died and it was towed to Robert’s. They called to get me a rental and fixed my car one day. They took care of 2 recalls also. Courteous and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
I brought both my 2015 Dodge Charger R/T and my 2016 Dodge Charger Hellcat to Roberts Chrysler Dodge for service and was very happy with the entire experience. The Service Manager (Steve) was very friendly. the staff were helpful and courteous, and the work was done on time as promised. They also had a loaner for me to use, which is a must-have in my case as I have to drive about 25 miles to get to this dealership (passing two other dodge dealerships on the way).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review CTHellcat. We appreciate you driving past two other Dodge dealerships to service your cars with us. We try to be helpful and knowledgeable about any and all problems that might arise with your vehicle(s) when brought to the service department. Thank you for your business. "Once a Customer, Always a Friend."
Great Experience
I brought both my 2015 Dodge Charger R/T and my 2016 Dodge Charger Hellcat to Roberts Chrysler Dodge for service and was very happy with the entire experience. The Service Manager (Steve) was very friendly. the staff were helpful and courteous, and the work was done on time as promised. They also had a loaner for me to use, which is a must-have in my case as I have to drive about 25 miles to get to this dealership (passing two other dodge dealerships on the way).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn't be happier
Came in needing to replace two older vehicles, thought we knew what we wanted but were given excellent advice and left with two 2019 vehicles, and a stress free experience. It had been 16 years since we had been car shopping and were not looking forward to it but Jim S made it an enjoyable , no worries experience. Thumbs up to the entire Roberts team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and enjoyable.
It was a pleasure to work with Marcus. Marcus went up and above for me to make this purchase such a great experience. The whole crew at Roberts Dodge are awesome. I would tell everyone to go down to Roberts and buy their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car