West Herr Chevrolet of Williamsville

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4.8
(466 reviews)
Visit West Herr Chevrolet of Williamsville
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (716) 213-6926 (716) 213-6926
Used (716) 213-6823 (716) 213-6823
Service (716) 568-4991 (716) 568-4991

Inventory

See all 564 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2012.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
Welcome to West Herr New York!!!

Service center

Phone number (716) 568-4991

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–7:30pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.8
(466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great place to purchase a new car

Great experience. Not pressured. Was shown many options. Very knowledgeable. I was able to pick what fit my needs and wants. Very friendly. Will come back again

5.0

Great place to purchase a new car

Great experience. Not pressured. Was shown many options. Very knowledgeable. I was able to pick what fit my needs and wants. Very friendly. Will come back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

In and out fast all good work complete and staff was

In and out fast all good work complete and staff was helpful and.courteous and knowledgeable

5.0

In and out fast all good work complete and staff was

In and out fast all good work complete and staff was helpful and.courteous and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Sean was very professional and a honest business man and

Sean was very professional and a honest business man and he’s a great assess to Chev/West Herr and everyone was very helpful and friendly.Love the waiting room and the staff was very helpful.

5.0

Sean was very professional and a honest business man and

Sean was very professional and a honest business man and he’s a great assess to Chev/West Herr and everyone was very helpful and friendly.Love the waiting room and the staff was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great and quick service , friendly people, great

Great and quick service , friendly people, great location, clean waiting area with commentary coffee and tea. I would recommend to friends for services.

5.0

Great and quick service , friendly people, great

Great and quick service , friendly people, great location, clean waiting area with commentary coffee and tea. I would recommend to friends for services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great service and no wait time when you have an

Great service and no wait time when you have an appointment ! Very Friendly and Clean waiting room

5.0

Great service and no wait time when you have an

Great service and no wait time when you have an appointment ! Very Friendly and Clean waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Technician was informative & was not “pushy”.

Technician was informative & was not “pushy”. Very pleasant experience. I highly recommend this service location. Easy to make appointments, very prompt.

5.0

Technician was informative & was not “pushy”.

Technician was informative & was not “pushy”. Very pleasant experience. I highly recommend this service location. Easy to make appointments, very prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Professional

Very professional and courteous service. Daniel went above and beyond to accommodate the service of my vehicle. Looking forward to doing business again! The coffee station is phenomenal

5.0

Professional

Very professional and courteous service. Daniel went above and beyond to accommodate the service of my vehicle. Looking forward to doing business again! The coffee station is phenomenal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, We're so happy to hear this! Thank you for choosing West Herr!

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5.0

The appointment and service took place on time and

The appointment and service took place on time and everything went smoothly. The West Herr personnel were courteous and helpful

5.0

The appointment and service took place on time and

The appointment and service took place on time and everything went smoothly. The West Herr personnel were courteous and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Took my truck in the day before my appointment, and to my

Took my truck in the day before my appointment, and to my surprise the work was done that day, I picked it up the next morning, no issues at all.

5.0

Took my truck in the day before my appointment, and to my

Took my truck in the day before my appointment, and to my surprise the work was done that day, I picked it up the next morning, no issues at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Thank you for excellent service at West Herr Chevy

All employees were friendly and knowledgeable and efficient. I really appreciate Daniel W., the service adviser, he went above and beyond my expectations. I did not have to wait too long for oil change and inspection and tire rotation. Excellent job! Thank you!

5.0

Thank you for excellent service at West Herr Chevy

All employees were friendly and knowledgeable and efficient. I really appreciate Daniel W., the service adviser, he went above and beyond my expectations. I did not have to wait too long for oil change and inspection and tire rotation. Excellent job! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, We're so glad that Daniel had made your experience a positive one! Thank you for choosing West Herr!

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