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(610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Williamsville from DealerRater.

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The service we received today was excellent!

The service we received today was excellent! Mark was great friendly & he had a smile the whole time we were there. Thank you Mark

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast, efficient, didn’t charge me for a check up after an

Fast, efficient, didn’t charge me for a check up after an accident. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always great service.

Always great service. Went for an oil change though and they never reset my sensor so it keeps telling me to get an oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our salesman was the best I have ever felt with I would

Our salesman was the best I have ever felt with I would recommend this company to anyone looking to buy They went out of their way to make it a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

excellent people love it there will go back again

excellent people love it there will go back again thankyou everyone who helped me get my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an excellent experience.

I had an excellent experience. Everyone was amicable, proactive, and attentive. I felt my concerns and needs were prioritized, and the team worked quickly and attentively to achieve my desired goals. I would highly recommend friends and family to utilize your services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nick the service liaison was extraordinary!

Nick the service liaison was extraordinary!! Complex case as such car was in shop for three days! Nick kept me totally informed during each step of the diagnostic process. Called couple times each day! Explained everything clearly and succinctly! Worked exceptionally hard on my behalf to make sure most everything was covered by my extended warranty insurance coverage. He was extremely trustworthy!! Sincerely felt that he was always working in my best interest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service was very good and Mark was most helpful in

The service was very good and Mark was most helpful in taking care of letting me know what needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience buying a truck from Nolan at

We had a great experience buying a truck from Nolan at West Herr. Nolan is an easy going no pressure sales guy. We even enjoyed a few laughs instead of the stress of buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shawn, Max , Tim and Michelle make buying a new car

Shawn, Max , Tim and Michelle make buying a new car enjoyable. You’re not ignored after the sale is done. Always friendly. Great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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