Skip to main content

Five Star Chevrolet

(651 reviews)
Visit Five Star Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Very Knowledgeable

Patrick Ward was very knowledgeable, helpful and friendly. He worked hard to make us feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review. At Five Star Chevrolet of Florence, great customer service is our passion, and we're thrilled to learn that Patrick demonstrated that for you. Thanks again for sharing your feedback. We're sure you are enjoying your new car! Call on us again if we can do anything else for you in the future.

Great Experience

Ray worked hard getting us what we wanted and payment where we could afford it. He was great. I recommend him to anyone because he will help you out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your comments! Putting you in the right car at the right price for your need is our passion, and it's great that Ray was able to work with you to accomplish that goal. We hope you are enjoying your new car! Thanks for your recommendation, and we look forward to working with you again in the future!

Been Looking a Long Time

I have been looking for a truck since September, 2014 and I have been dealing with Jason Gathers. Every time I have spoken with Jason, he has been upfront and honest. He answered all my questions and located several trucks for me to look at. At no time did he pressure me to purchase the truck. He was willing to listen to my concerns. It has been a pleasure to deal with Jason Gathers. He is very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Working With

Great working with Ray. Sales over the phone and was able to help me out with my new car. Patient and cooperative. Attentive and informative. See you next year for the upgrade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the fantastic review. At Five Star Chevrolet of Florence, great customer service is our passion, and we're thrilled to learn that Ray gave you that great experience. We appreciate the great feedback. We're sure you are enjoying your new car, and let us know if we can do anything else for you in the future!

Best Salesman!

[Patrick Ward is the] best salesman! Excellent service! Hard worker!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for letting us know about your experience with Patrick. At Five Star Chevrolet of Florence, we want every customer to feel total satisfaction with their experience at our dealership, and we love that Patrick was able to demonstrate that for you. Thank you for your kind words. We're sure you are enjoying your new car. Please let us know if we can be of further service in the future!

Easy Transaction

[The salesman] was exceptionally professional and very easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for writing about your great experience. We strive to provide total customer satisfaction to our clients, and we're thrilled to know that our team was able to help with that during your visit. We appreciate the great feedback. Enjoy your new car, and we look forward to seeing you in the future!

Very Helpful

Service was very helpful and pleasant. Couldn't ask for a better salesman. [Ray] is wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for letting us know about your experience with Ray. At Five Star Chevrolet of Florence, customer service is our #1 priority, and we are thrilled that Ray achieved that for you. We're sure you are enjoying your new car, and come back and see us again when it comes time for your first scheduled maintenance!

Service Was Awesome

This is my first car that I ever purchase and the deal was great and the service was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your feedback! We're pleased to know that you enjoyed your first car purchase, and that we had the opportunity to demonstrate our commitment to customer service to you. We hope you are enjoying your new car! Come back and see us again if we can do anything else for you in the future!

Great Job

It is a pleasure to work with Ash. This is my fifth car I have bought from Five Star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your comments with us! We're pleased to know that Ash continues to earn your confidence in our dealership. Customer satisfaction is very important to us, and it's great to know that we have been able to achieve that with you. Thanks again for your kind words! We look forward to working with you again in the future!

Very Pleased

I was very please with Elliott Pressley at Five Star Car Sales. He helped us to get a automobile with no problems. He was very respectful and friendly. He explain everything to us and all the details on paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the fantastic review. At Five Star Chevrolet of Florence, we strive to provide total customer satisfaction to our clients. It's great that Elliott demonstrated that for you. Thank you for your kind words. Enjoy your new car, and we look forward to seeing you in the future!