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Five Star Chevrolet

(683 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Chevrolet from DealerRater.

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I was on Google search looking for a used Ford Taurus. It immediately directed me to Five star Chevrolet Florence South Carolina located 2199 David H McLeod Blvd it was a used 2013 Ford. Taurus took it for a test drive smooth ride quiet I decide to buy it Mr. Sweeney was sales person. He was very respectful. Didn’t hassle me just to sell a Didn’t hassle me just to sell a car And made it easy to close the deal. The whole entire staff I had contact with at Five star dealership was great so if you in The Florence, South Carolina area even if you’re not in The Florence South Carolina area if you’re looking for a new or used vehicle, this is the dealership Five star. I am encourage you to buy from. Google the dealership look at the inventory take a test drive buy then you, Ride that’s how easy they will make it Mr Sweeney will be your sales person Thank you once again to the entire staff there at Five Star Chevrolet

I was on Google search looking for a used Ford Taurus. It immediately directed me to Five star Chevrolet Florence South Carolina located 2199 David H McLeod Blvd it was a used 2013 Ford. Taurus took it for a test drive smooth ride quiet I decide to buy it Mr. Sweeney was sales person. He was very respectful. Didn’t hassle me just to sell a Didn’t hassle me just to sell a car And made it easy to close the deal. The whole entire staff I had contact with at Five star dealership was great so if you in The Florence, South Carolina area even if you’re not in The Florence South Carolina area if you’re looking for a new or used vehicle, this is the dealership Five star. I am encourage you to buy from. Google the dealership look at the inventory take a test drive buy then you, Ride that’s how easy they will make it Mr Sweeney will be your sales person Thank you once again to the entire staff there at Five Star Chevrolet

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Five Star Chevrolet of Florence. We're glad to hear that our team made the process smooth and respectful. We appreciate your recommendation.

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Really Good customer service was able to answer all my questions and got a fair deal on my trade in.

Really Good customer service was able to answer all my questions and got a fair deal on my trade in.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's effort. We're glad you found the trade-in deal fair. Five Star Chevrolet of Florence appreciates your feedback.

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Bryce was very helpful and knowledgeable about my vehicle, highly recommend five-star to anyone looking for a new/ pre-owned vehicle.

Bryce was very helpful and knowledgeable about my vehicle, highly recommend five-star to anyone looking for a new/ pre-owned vehicle.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Five Star Chevrolet of Florence. We appreciate your kind words about our team’s knowledge and help.

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When I first bought my truck, I had no problems bringing it in for service. However, 5 years later, there have been issues with my last 3 visits. All 3 visits were for only minor services. My last visit 09/03/2026, I discovered 2 issues with my bill. One issue was obviously just a mistake and was quickly rectified. However, the 2nd issue has not been addressed at all nor has anyone returned my calls. I'm slowly losing faith in their service department.

When I first bought my truck, I had no problems bringing it in for service. However, 5 years later, there have been issues with my last 3 visits. All 3 visits were for only minor services. My last visit 09/03/2026, I discovered 2 issues with my bill. One issue was obviously just a mistake and was quickly rectified. However, the 2nd issue has not been addressed at all nor has anyone returned my calls. I'm slowly losing faith in their service department.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We value customer satisfaction and appreciate you taking the time to share your experience. We would like the opportunity to discuss your visit to our Service Department regarding your concerns about the bill you received. Kindly email your preferred contact information at a time that works best for you. Thank you, Clint Bex General Manager [email protected]

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Kerry, was our sale person and he was awesome, very knowledgeable, professional and friendly. Our purchase only took about 3 hours, from start to driving way with my new truck purchase. Thank you Kerry, blessings to you.

Kerry, was our sale person and he was awesome, very knowledgeable, professional and friendly. Our purchase only took about 3 hours, from start to driving way with my new truck purchase. Thank you Kerry, blessings to you.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your feedback about your new truck purchase. Our team at Five Star Chevrolet of Florence is glad to hear you had a positive experience. Thank you for choosing us.

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Mr Goodman was very courteous to me, the service was A-1, the car I purchased just was delivered, everyone in the service department saw to it, I was able to get what I needed in a timely manner, working with people like Mr Goodman ensures that I continue to buy cars from 5 star Chevrolet

Mr Goodman was very courteous to me, the service was A-1, the car I purchased just was delivered, everyone in the service department saw to it, I was able to get what I needed in a timely manner, working with people like Mr Goodman ensures that I continue to buy cars from 5 star Chevrolet

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your detailed feedback. We appreciate you recognizing our team’s efforts at Five Star Chevrolet of Florence. Your continued business means a lot to us.

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Total professionalism by everyone at the dealership. Kerry was our salesman. If we had any questions he answered them quickly and completely. We would recommend 5 star Chevrolet to any of our friends and family.

Total professionalism by everyone at the dealership. Kerry was our salesman. If we had any questions he answered them quickly and completely. We would recommend 5 star Chevrolet to any of our friends and family.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your recommendation and positive feedback. We're glad our team provided professional service. Five Star Chevrolet of Florence appreciates your support.

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Salesman Jay is the best! Very helpful and understanding. Other staff was also very nice and welcoming.

Salesman Jay is the best! Very helpful and understanding. Other staff was also very nice and welcoming.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you recognizing our team's efforts at Five Star Chevrolet of Florence.

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Great experience as usual time great and timeout was great. Enjoy Hunter service cars running well. I'm happy xxxx. I'll take my coupon and honor. OK thank you more blessings you.

Great experience as usual time great and timeout was great. Enjoy Hunter service cars running well. I'm happy xxxx. I'll take my coupon and honor. OK thank you more blessings you.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued trust in Five Star Chevrolet of Florence. We're glad Hunter and our team provided a good experience. We appreciate your feedback.

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Great service and great staff! Thanks to Douglas for all you do to make each visit worry free!

Great service and great staff! Thanks to Douglas for all you do to make each visit worry free!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you recognizing our team. Five Star Chevrolet of Florence is glad to provide great service.

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