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Orange Coast INFINITI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,955 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Inventory

See all 17 vehicles from this dealership.

About our dealership

Orange Coast INFINITI is dedicated to providing you with high quality customer satisfaction on all their new and used vehicle needs. Orange Coast INFINITI is located in the Westminster/Huntington Beach area in Southern California. Orange Coast INFINITI has a wide selection of quality competitively priced new and pre-owned vehicles and is proud to offer you California's largest INFINITI showroom.
We are the INFINITI Car Dealership that puts its customers first.

Service center

Phone number (714) 650-8585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,955 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orange Coast INFINITI from DealerRater.

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Amazing experience got a deal done over the phone in less than an hour. Marc was just awesome from the get go. Got an amazing deal on my car and i couldnt be any happier. Contact Marc Internet sales he will get u what u want and will work to make u happy...

Amazing experience got a deal done over the phone in less than an hour. Marc was just awesome from the get go. Got an amazing deal on my car and i couldnt be any happier. Contact Marc Internet sales he will get u what u want and will work to make u happy...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Warning, warning, warning… Please do not purchase a vehicle from this disreputable company. To make a long story short, They completely and deliberately misled me and lied to me. I don’t have time to take these people to court. I purchased a vehicle with their five year unlimited mile “LuxeCare “warranty. They guaranteed me this service For free, but when I tried to use it, They would not fulfill their agreement Go anywhere else, but do not use this company. They cannot be trusted they should not be in business

Warning, warning, warning… Please do not purchase a vehicle from this disreputable company. To make a long story short, They completely and deliberately misled me and lied to me. I don’t have time to take these people to court. I purchased a vehicle with their five year unlimited mile “LuxeCare “warranty. They guaranteed me this service For free, but when I tried to use it, They would not fulfill their agreement Go anywhere else, but do not use this company. They cannot be trusted they should not be in business

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I wish this had a negative 5 star. Whatever you do Vehicle from Orange Coast infinity in Westminster. Everyone lied. They are just honest and disreputable you have been warned.

I wish this had a negative 5 star. Whatever you do Vehicle from Orange Coast infinity in Westminster. Everyone lied. They are just honest and disreputable you have been warned.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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On 03-21-24 Jeffrey Holmes are very happy to help me test drive, the 3.7 2015 Q50, Jeffrey good job get my remote, program approved by his sale manager save $350.00, (value) and later he help me free of charge windshield cover-fender right hand missing (passenger side) special Oder April 24, for free of charge, ($75.00), He alway busy! With his customers, still find the time greeting me. Even he assist me accessed take stuffs out my old car. I wish the Rear Trunk Lift Supports two Shocks Struts for Infiniti Q50, discount or something, $175.00 Each. No longer support when you closes. (Too heavy for lifting up)

On 03-21-24 Jeffrey Holmes are very happy to help me test drive, the 3.7 2015 Q50, Jeffrey good job get my remote, program approved by his sale manager save $350.00, (value) and later he help me free of charge windshield cover-fender right hand missing (passenger side) special Oder April 24, for free of charge, ($75.00), He alway busy! With his customers, still find the time greeting me. Even he assist me accessed take stuffs out my old car. I wish the Rear Trunk Lift Supports two Shocks Struts for Infiniti Q50, discount or something, $175.00 Each. No longer support when you closes. (Too heavy for lifting up)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Frank and thank you for the great review and very detailed reporting of how Jeff helped you. We appreciate you taking the time to do that and we thank you for your business. Drive safely. Sincerely, Eric Lewis General Manager

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Do they send Infiniti service advisor to Japan for training? My service advisor was polite and very customer oriented. I was sitting in service waiting area. When Mr. Ortiz came to inform me about updates, I was ready get up from chair to talk to him. He came and knelt? down then explained to me about current status. Wow, I thought that was very cool and definitely customer oriented action. That moment I was thinking about buying another Infiniti next time.

Do they send Infiniti service advisor to Japan for training? My service advisor was polite and very customer oriented. I was sitting in service waiting area. When Mr. Ortiz came to inform me about updates, I was ready get up from chair to talk to him. He came and knelt? down then explained to me about current status. Wow, I thought that was very cool and definitely customer oriented action. That moment I was thinking about buying another Infiniti next time.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to submit a review of Mr. Ortiz and for allowing us to service your vehicle. We don't send our people to Japan, but we do hire excellent people in customer service. We would love the opportunity to earn your business in sales as well. Drive safe and Happy Holidays. Sincerely, Eric Lewis General Manager

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Looking for a Tesla and they had a model 3, only 3 months old. Freddy was very helpful from the beginning to the end. He made sure we were taken care of during the financial process, too. At the end he was there to give us our new card and left his phone number in case we needed anything later. Great job.

Looking for a Tesla and they had a model 3, only 3 months old. Freddy was very helpful from the beginning to the end. He made sure we were taken care of during the financial process, too. At the end he was there to give us our new card and left his phone number in case we needed anything later. Great job.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Gary and thank you for taking the time so send in a review of Freddy and your experience. We don't get many Teslas here so we are glad you are happy with your purchase. Drive safe and Happy Holidays. Sincerely, Eric Lewis General Manager

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I've had the pleasure of bringing my Infiniti 2009 G37 to this dealership since it opened---they truly care about both the owner and the vehicle! Eduardo Ortiz is a customer-focused professional who is a pleasure to work with. My vehicle has over 101,000 miles on it and I'm convinced it runs great due to the care of the team at Orange Coast Infiniti.

I've had the pleasure of bringing my Infiniti 2009 G37 to this dealership since it opened---they truly care about both the owner and the vehicle! Eduardo Ortiz is a customer-focused professional who is a pleasure to work with. My vehicle has over 101,000 miles on it and I'm convinced it runs great due to the care of the team at Orange Coast Infiniti.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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Excellent customer service from Kevin Hall. Service completed on time as promised. Thanks Kevin. Highly recommended.

Excellent customer service from Kevin Hall. Service completed on time as promised. Thanks Kevin. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kevin Hall in the service department is always great! I feel comfortable with his explanations of services done and recommendations. I have been going back to him for years !

Kevin Hall in the service department is always great! I feel comfortable with his explanations of services done and recommendations. I have been going back to him for years !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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Easiest car buying experience we have ever had in our 50+ years of buying cars and trucks. Freddy and Joe made us feel right at home like we were friends for years. The finance man guided us through the process in no time and we were extremely happy with our new QX60.

Easiest car buying experience we have ever had in our 50+ years of buying cars and trucks. Freddy and Joe made us feel right at home like we were friends for years. The finance man guided us through the process in no time and we were extremely happy with our new QX60.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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