Gerald Subaru of Naperville

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4.9
(6,732 reviews)
Visit Gerald Subaru of Naperville
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (866) 526-5612 (866) 526-5612
Used (866) 772-0249 (866) 772-0249
Service (630) 225-7285 (630) 225-7285

Inventory

See all 132 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2004.
Why does Gerald Subaru of Naperville offer an Exclusive Lifetime Warranty on virtually every car we sell? Because we are a dealership team truly committed to our customers. We are a full service dealership with certified product specialists who will answer all your questions and ensure that the car you choose meets all of your needs. If you're looking for a "guy" to keep your current Subaru in tip top shape visit our Service Department. Our team of technicians is fully trained and certified and offer sound repair advice in addition to fixing your car right the first time.
Home of the Lifetime Warranty!

Service center

Phone number (630) 225-7285

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 34 employees View less employees

Reviews

4.9
(6,732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Subaru of Naperville from DealerRater.

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5.0

Gerald Subaru sales experience

Friendly, helpful, courteous and fair sales people. I got a good deal, they got a sale, and everyone was happy! Beautiful showroom with refreshments offered while you wait. My salesperson Nick was Fantastic..definitely recommend.

Dealer response

Thanks for the wonderful review of your recent visit to our dealership, Janet. We strive for truly exceptional customer service for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Great service Friendly people .Thats all

Friendly people, thorough service. I could go to a closer dealership ,but I prefer Gerald Subaru, That is all I have to say

Dealer response

Frank, thank you so much for the wonderful review of your experience at Gerald Subaru of Naperville. We love hearing from great customers like yourself that appreciate all that our dealership is doing to provide truly exceptional service to our guests and our community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Service routine

Service department is always so friendly, knowledgeable and runs on time. I like the complementary Karen Welsh that is included as well

Dealer response

Thank you so much for taking the time to write such great feedback, Amy. Our primary focus is to provide each and every customer with truly exceptional service, and I am extremely happy to hear that our service department was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Great service

Provides service in a reasonable timely manner with detailed information. Also accommodate client's need. Clean and spacious facility with provided coffee and snacks.

Dealer response

We appreciate your marvelous feedback, Hsuan Wei. It's our commitment to ensure truly exceptional customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Maintenance done

Got everything done that I needed and got discount which was appreciated Friendly service group that made it enjoyable experience

Dealer response

Thank you so much for taking the time to provide such great feedback, Deb and Ethan! Our primary focus is to provide each and every customer with truly exceptional service. We are glad that our team provided you with a great deal plus a friendly and enjoyable service experience. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Awesome Friendly environment honest dealer

First of all I would like to thanks Anthony Santos for going extra mile to help me get the car that i want.. the staff is wonderful and very friendly every bodybis smiling. And they have good snaks and drinks.. They help me and work with me all the way.. I would like to thank Mike the finance manager for giving me a good price to the product he was showing me.very nice guy full of smile. Highly highly will recommend this to my family and friends..

Dealer response

Ana Jenessa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with our truly exceptional trademark service. We look forward to working with you again! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Great service and nice lounge

Car ready on time, nice lounge with good coffee and snacks, good guest wifi system, good service advisor explained what they would do and then did, good car wash.

Dealer response

Robert, we are glad to hear you enjoyed your recent visit to our service department. At Gerald Subaru of Naperville we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Great experience

Overall, it was a low pressure and seamless experience! Would recommend this dealership to others and encourage them to shop here.

Dealer response

Thank you so much for taking the time to write such great feedback, Clayton. Our primary focus is to provide each and every customer with truly exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Best service, very good facility

By far the best servive advisor and technisian I had the pleasure of working with (no seriously, give em both a raise or a bonus or something). Even with parts on back order. They did a great job in taking care of my car and might I add very professionally. I highly recommend my service advisor to anyone and everyone

Dealer response

Benjamin, it’s great to know that our team provided a truly exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

5.0

Great dealership

Courteous treatment. Kept informed. Done correctly the first time. I cannot complain about anything. I have a relationship with the dealership.

Dealer response

Thank you so much for taking the time to write such great feedback, Joseph! Our primary focus is to provide each and every customer with truly exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

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