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Volkswagen of Alamo Heights

(1,102 reviews)
Visit Volkswagen of Alamo Heights
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed 8:00am–12:00pm

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New (210) 774-2861 (210) 774-2861
Used (210) 390-0928 (210) 390-0928
Service (210) 468-1438 (210) 468-1438

Inventory

See all 315 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2020.
Volkswagen of Alamo Heights has turned exceptional Customer Service into Customer Loyalty. We invite you to come be a part of VW and also the Alamo Heights VW family!

We have been serving as your new and used San Antonio Volkswagen dealer in Texas and the surrounding areas of Austin & Round Rock from this same location since 1970. Our rich history includes being bestowed with numerous awards for excellence: Vanguard Awards from Volkswagen Time Magazine Quality Dealer of the year in 1986 Gold Pin Award and Diamond Pin Award recipient from Volkswagen AG and more.
We Make It EASY!

Service center

Phone number (210) 468-1438

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
8:00am–12:00pm

Meet our employees

Reviews

(1,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Alamo Heights from DealerRater.

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Ralph was nice and got the job done to make sure we got

Ralph was nice and got the job done to make sure we got the vehicle we wanted..

Ralph was nice and got the job done to make sure we got

Ralph was nice and got the job done to make sure we got the vehicle we wanted..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

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Clean and friendly service.

Clean and friendly service.from all employees. Crystal at the service desk, Roselyn from the Sales department and Troy who oversaw my leasing inquiries were all friendly and professional.

Clean and friendly service.

Clean and friendly service.from all employees. Crystal at the service desk, Roselyn from the Sales department and Troy who oversaw my leasing inquiries were all friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Please don't hesitate to reach out if there's anything additional we can do for you.

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Kind, professional, prompt and they keep the customer

Kind, professional, prompt and they keep the customer informed throughout their visit. I would recommend them to anyone.

Kind, professional, prompt and they keep the customer

Kind, professional, prompt and they keep the customer informed throughout their visit. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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I made a appointment with Volkswagen of alamo heights

I made a appointment with Volkswagen of alamo heights because I had a recall on my atlas and dropped off my car at 7am and right away a service advisor meet me and took care of me and my car. Service was excellent and fast. It was done in 4 hours so I still had half of my day to run errands. I highly recommend this dealership to buy a vehicle or for service repairs.

I made a appointment with Volkswagen of alamo heights

I made a appointment with Volkswagen of alamo heights because I had a recall on my atlas and dropped off my car at 7am and right away a service advisor meet me and took care of me and my car. Service was excellent and fast. It was done in 4 hours so I still had half of my day to run errands. I highly recommend this dealership to buy a vehicle or for service repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I enjoyed buying my car with VW Alamo Heights.

I enjoyed buying my car with VW Alamo Heights. Sales person Tim very professional and friendly. Will return

I enjoyed buying my car with VW Alamo Heights.

I enjoyed buying my car with VW Alamo Heights. Sales person Tim very professional and friendly. Will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Always a pleasure visiting volkswagen of alamo heights,

Always a pleasure visiting volkswagen of alamo heights, great service, friendly and courteous and knowledgeable representatives, five star rating, keep up the good work

Always a pleasure visiting volkswagen of alamo heights,

Always a pleasure visiting volkswagen of alamo heights, great service, friendly and courteous and knowledgeable representatives, five star rating, keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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The service staff was very friendly and helpful.

The service staff was very friendly and helpful. I went for my vehicles first service.

The service staff was very friendly and helpful.

The service staff was very friendly and helpful. I went for my vehicles first service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Normally I have a great experience in Service but not

Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW.

Normally I have a great experience in Service but not

Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Robert Geary General Manager - Volkswagen of Alamo Heights 210.582.1120 | Rgeary@vwofalamoheights.com

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Every one that was involved with our sale was very

Every one that was involved with our sale was very professional and I attuned to what was important to us.

Every one that was involved with our sale was very

Every one that was involved with our sale was very professional and I attuned to what was important to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great service, value and professionalism from Carlos.

Great service, value and professionalism from Carlos. Gave the car a thorough inspection and will be getting the car all the maintenance required

Great service, value and professionalism from Carlos.

Great service, value and professionalism from Carlos. Gave the car a thorough inspection and will be getting the car all the maintenance required

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

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