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Volkswagen of Alamo Heights

(1,131 reviews)
Visit Volkswagen of Alamo Heights
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed 8:00am–12:00pm

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New (210) 774-2861 (210) 774-2861
Used (210) 390-0928 (210) 390-0928
Service (210) 468-1438 (210) 468-1438

Inventory

See all 328 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since July 2020.
Volkswagen of Alamo Heights has turned exceptional Customer Service into Customer Loyalty. We invite you to come be a part of VW and also the Alamo Heights VW family!

We have been serving as your new and used San Antonio Volkswagen dealer in Texas and the surrounding areas of Austin & Round Rock from this same location since 1970. Our rich history includes being bestowed with numerous awards for excellence: Vanguard Awards from Volkswagen Time Magazine Quality Dealer of the year in 1986 Gold Pin Award and Diamond Pin Award recipient from Volkswagen AG and more.
We Make It EASY!

Service center

Phone number (210) 468-1438

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
8:00am–12:00pm

Meet our employees

Reviews

(1,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Alamo Heights from DealerRater.

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I?ve been visiting this dealer for service for over 3

I?ve been visiting this dealer for service for over 3 years now. They continue to delight and meet my expectations. They are clear in service needs, estimated costs and time.

I?ve been visiting this dealer for service for over 3

I?ve been visiting this dealer for service for over 3 years now. They continue to delight and meet my expectations. They are clear in service needs, estimated costs and time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast efficient customer service.

Fast efficient customer service. Nice facility with very pleasant staff. We will come here to purchase our next Volkswagen. Out go to VW dealership between Austin and San Antonio.

Fast efficient customer service.

Fast efficient customer service. Nice facility with very pleasant staff. We will come here to purchase our next Volkswagen. Out go to VW dealership between Austin and San Antonio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service I received is always great.

Service I received is always great. Francisco was awesome, will continue to purchase from VW

Service I received is always great.

Service I received is always great. Francisco was awesome, will continue to purchase from VW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

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Everyone was very polite.

Everyone was very polite. The amenities were great. I would go there again, no question about it. I would recommend to my friends and family.

Everyone was very polite.

Everyone was very polite. The amenities were great. I would go there again, no question about it. I would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I recommend making an appointment online to get a service

I recommend making an appointment online to get a service on your vehicle rather than just showing up without an appointment. Pretty smooth and easy process to get scheduled.

I recommend making an appointment online to get a service

I recommend making an appointment online to get a service on your vehicle rather than just showing up without an appointment. Pretty smooth and easy process to get scheduled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I purchased my VW Atlas a few months ago.

I purchased my VW Atlas a few months ago. Dante was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.

I purchased my VW Atlas a few months ago.

I purchased my VW Atlas a few months ago. Dante was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I purchased my VW Atlas a few months ago.

I purchased my VW Atlas a few months ago. Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.

I purchased my VW Atlas a few months ago.

I purchased my VW Atlas a few months ago. Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Very helpful staff who will go above and beyond to make

Very helpful staff who will go above and beyond to make sure they assist you. The manage and my salesman Cameron helped me a lot to get me into the car I really wanted.

Very helpful staff who will go above and beyond to make

Very helpful staff who will go above and beyond to make sure they assist you. The manage and my salesman Cameron helped me a lot to get me into the car I really wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had an excellent experience with getting my previous

I had an excellent experience with getting my previous car fixed and getting into a new car during my same trip! Jordan was so helpful and very knowledgeable about the car. I love my 25 Tiguan! Highly recommend their services.

I had an excellent experience with getting my previous

I had an excellent experience with getting my previous car fixed and getting into a new car during my same trip! Jordan was so helpful and very knowledgeable about the car. I love my 25 Tiguan! Highly recommend their services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rodney is the best Service Advisor!

Rodney is the best Service Advisor!!! He is always accessible and timely with information regarding the service on my vehicle. He is also very knowledgeable on all maintenance issues.

Rodney is the best Service Advisor!

Rodney is the best Service Advisor!!! He is always accessible and timely with information regarding the service on my vehicle. He is also very knowledgeable on all maintenance issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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