Reviews
Ralph was nice and got the job done to make sure we got
Ralph was nice and got the job done to make sure we got the vehicle we wanted..
Ralph was nice and got the job done to make sure we got
Ralph was nice and got the job done to make sure we got the vehicle we wanted..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.
Clean and friendly service.
Clean and friendly service.from all employees. Crystal at the service desk, Roselyn from the Sales department and Troy who oversaw my leasing inquiries were all friendly and professional.
Clean and friendly service.
Clean and friendly service.from all employees. Crystal at the service desk, Roselyn from the Sales department and Troy who oversaw my leasing inquiries were all friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Please don't hesitate to reach out if there's anything additional we can do for you.
Kind, professional, prompt and they keep the customer
Kind, professional, prompt and they keep the customer informed throughout their visit. I would recommend them to anyone.
Kind, professional, prompt and they keep the customer
Kind, professional, prompt and they keep the customer informed throughout their visit. I would recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
I made a appointment with Volkswagen of alamo heights
I made a appointment with Volkswagen of alamo heights because I had a recall on my atlas and dropped off my car at 7am and right away a service advisor meet me and took care of me and my car. Service was excellent and fast. It was done in 4 hours so I still had half of my day to run errands. I highly recommend this dealership to buy a vehicle or for service repairs.
I made a appointment with Volkswagen of alamo heights
I made a appointment with Volkswagen of alamo heights because I had a recall on my atlas and dropped off my car at 7am and right away a service advisor meet me and took care of me and my car. Service was excellent and fast. It was done in 4 hours so I still had half of my day to run errands. I highly recommend this dealership to buy a vehicle or for service repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I enjoyed buying my car with VW Alamo Heights.
I enjoyed buying my car with VW Alamo Heights. Sales person Tim very professional and friendly. Will return
I enjoyed buying my car with VW Alamo Heights.
I enjoyed buying my car with VW Alamo Heights. Sales person Tim very professional and friendly. Will return
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always a pleasure visiting volkswagen of alamo heights,
Always a pleasure visiting volkswagen of alamo heights, great service, friendly and courteous and knowledgeable representatives, five star rating, keep up the good work
Always a pleasure visiting volkswagen of alamo heights,
Always a pleasure visiting volkswagen of alamo heights, great service, friendly and courteous and knowledgeable representatives, five star rating, keep up the good work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
The service staff was very friendly and helpful.
The service staff was very friendly and helpful. I went for my vehicles first service.
The service staff was very friendly and helpful.
The service staff was very friendly and helpful. I went for my vehicles first service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Normally I have a great experience in Service but not
Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW.
Normally I have a great experience in Service but not
Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Robert Geary General Manager - Volkswagen of Alamo Heights 210.582.1120 | Rgeary@vwofalamoheights.com
Every one that was involved with our sale was very
Every one that was involved with our sale was very professional and I attuned to what was important to us.
Every one that was involved with our sale was very
Every one that was involved with our sale was very professional and I attuned to what was important to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service, value and professionalism from Carlos.
Great service, value and professionalism from Carlos. Gave the car a thorough inspection and will be getting the car all the maintenance required
Great service, value and professionalism from Carlos.
Great service, value and professionalism from Carlos. Gave the car a thorough inspection and will be getting the car all the maintenance required
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!