Reviews
I?ve been visiting this dealer for service for over 3
I?ve been visiting this dealer for service for over 3 years now. They continue to delight and meet my expectations. They are clear in service needs, estimated costs and time.
I?ve been visiting this dealer for service for over 3
I?ve been visiting this dealer for service for over 3 years now. They continue to delight and meet my expectations. They are clear in service needs, estimated costs and time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast efficient customer service.
Fast efficient customer service. Nice facility with very pleasant staff. We will come here to purchase our next Volkswagen. Out go to VW dealership between Austin and San Antonio.
Fast efficient customer service.
Fast efficient customer service. Nice facility with very pleasant staff. We will come here to purchase our next Volkswagen. Out go to VW dealership between Austin and San Antonio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service I received is always great.
Service I received is always great. Francisco was awesome, will continue to purchase from VW
Service I received is always great.
Service I received is always great. Francisco was awesome, will continue to purchase from VW
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Everyone was very polite.
Everyone was very polite. The amenities were great. I would go there again, no question about it. I would recommend to my friends and family.
Everyone was very polite.
Everyone was very polite. The amenities were great. I would go there again, no question about it. I would recommend to my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I recommend making an appointment online to get a service
I recommend making an appointment online to get a service on your vehicle rather than just showing up without an appointment. Pretty smooth and easy process to get scheduled.
I recommend making an appointment online to get a service
I recommend making an appointment online to get a service on your vehicle rather than just showing up without an appointment. Pretty smooth and easy process to get scheduled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I purchased my VW Atlas a few months ago.
I purchased my VW Atlas a few months ago. Dante was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.
I purchased my VW Atlas a few months ago.
I purchased my VW Atlas a few months ago. Dante was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased my VW Atlas a few months ago.
I purchased my VW Atlas a few months ago. Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.
I purchased my VW Atlas a few months ago.
I purchased my VW Atlas a few months ago. Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Very helpful staff who will go above and beyond to make
Very helpful staff who will go above and beyond to make sure they assist you. The manage and my salesman Cameron helped me a lot to get me into the car I really wanted.
Very helpful staff who will go above and beyond to make
Very helpful staff who will go above and beyond to make sure they assist you. The manage and my salesman Cameron helped me a lot to get me into the car I really wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had an excellent experience with getting my previous
I had an excellent experience with getting my previous car fixed and getting into a new car during my same trip! Jordan was so helpful and very knowledgeable about the car. I love my 25 Tiguan! Highly recommend their services.
I had an excellent experience with getting my previous
I had an excellent experience with getting my previous car fixed and getting into a new car during my same trip! Jordan was so helpful and very knowledgeable about the car. I love my 25 Tiguan! Highly recommend their services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodney is the best Service Advisor!
Rodney is the best Service Advisor!!! He is always accessible and timely with information regarding the service on my vehicle. He is also very knowledgeable on all maintenance issues.
Rodney is the best Service Advisor!
Rodney is the best Service Advisor!!! He is always accessible and timely with information regarding the service on my vehicle. He is also very knowledgeable on all maintenance issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase