Alexander Buick GMC

Bill Canavan is the person that I primarily dealt with which initially was a phone/internet contact. He was very attentive but not annoying and gave the sense of being very genuine in his responses to questions and pricing models. Due to this I was able to compare well online without having to go to the dealership until we were ready to make a deal. Once at the dealership Bill really took care of us regarding vehicles, price but no pressure to make a sale right then. He introduced us to his manager who was also very pleasant but again felt no pressure to make a decision until we were ready. ONce we did finally make our decision the process was vey efficient and the lowest level of stress and pressure I have experienced in purchasing a vehicle. The finance manager that we dealt with was also extremely pleasant and there was no pressure from her to purchase any additional programs or deals. Overall a exceptional experience. Thank-you Bill and your team!

I had a very good experience getting my car serviced, which has always been the case at Alexander. JR the service manager was very fast and attentive...he did a good job. Also, I never thought I would say this about a car dealership showroom...but I enjoy sitting around yours while waiting for my car. I like the atmosphere...very comfortable and I can look at the new models and catch up on some of my reading. Even more than that... Bill Canavan, who has sold me all my cars there, always comes up and talks for a few minutes...he's a great guy... and very professional. Thanks Jim Panza

I recently bought a 2014 GMC Sierra on 6/11 and my experience was a great one. I was helped by Jorge Alfaro and he was very professional and extremely helpful. During our test drive the truck did not start due to it not moving and the battery being dead but Jorge handled the situation quickly and without problems. He thoroughly explained the features on the truck and was so informative. After all of that, he gave us a great deal on the truck and I was sold. Thank you again Jorge

This past weekend I bought a 2014 Buick Verano from Alexander Buick. I had not purchased a new car in 14 years. My husband is currently deployed overseas and we needed a car asap. I went in by myself, a little bit hesitant as auto dealers have a reputation for being pushy and the car buying experience can be stressful. I did some viewing online of Alexander Buick GMC Cadillac of Oxnard's inventory, and emailed for an appt. I went in and met with Bill Canavan, the Internet Sales Manager. He was nothing but pleasant to work with. I told him my budget, and what I was looking for. He knew exactly what to show me, didn't try to steer me towards higher priced vehicles. This dealership has many beautiful cars out of my price range and when I drove up I wondered if I should have started at some of the lower cost (and lower quality) auto dealerships. Bill however helped me find me something within my budget, with the options that were important to me, and skipping ones I didn't need. I had my own financing direct through my own company before I walked in the door but there ended up being a problem with it (thanks alot Capital One!). Well it all worked out for the best because Ron and Gustavo in the business office were able to get me a much better deal. I was offered a 4 point drop in interest from what Capital One had approved me for, which allowed me to purchase an extended warranty and a cash rebate was included in the deal. They were all VERY pleasant to deal with. It was a Saturday afternoon and they were totally attentive to taking care of me without me sitting there waiting for hours. I am SOOO in love with this beautiful car! Everyone at Alexander Buick was totally sensitive to my budget limitations, and worked extra hard to find me something amazing I could afford, then to get me financing that blew my original financing out of the water, is just so awesome. I will recommend this Dealership, and especially Bill, Ron and Gustavo, to everyone I know. Thank you!

This is our 2nd Cad XTS from Alexander's. Both were very pleasant experiences in the buying process. Bill Carnavan sold us our first and Steve Perez the second. We wanted the red Platinum model with the platinum interior for our 14 XTS. Steve searched far and wide to find the car we wanted. It had to be brought from Texas! It was sure worth the wait. It has everything I wanted by way of technology on it. I mistakenly ordered the premium model on our 13 XTS. Steve gave us a great trade in price for our car . The service is outstanding. Junior is a great service rep. Always keeps us posted on status and car is always ready on time promised or even before promised. Great loan car service as well.

All were very pleasant to speak with. Vehicle was completed in a timely manner and the loaner car was a great item to help with continuing our normal routine during the time it took to get the maintenance done. Thanks for being so kind and helpful. Rick Huard

Jr. Santoy went above and beyond to help us get our vehicle fixed.He was in constant contact with me to keep me informed on the progress of my vehicle.Explained what was being done.Cadillac service department always does an amazing job.Thank you so much.

I recently leased a 2013 Buick Encore from Alexander GMC Buick Cadillac. The experience overall exceeded my expectations. The recommendations made by the salesman (Brandon Breit) were tailored to my individuals needs and budget. He educated me on the lease versus the purchase options and answered a multitude of questions to my satisfaction. The sales manager also followed up by ensuring I understood all of the choices I made and sold me on the smart lease option, which fit my needs. My new Encore was delivered in pristine condition with a full tank of gas and I was given a very fair price on my trade-in. Brandon was both professional and personable as he demonstrated how to use all of the features of my new car and helped me set everything up. This is truly the best car I've had so far in my adult life and the first time I've made a major decision with a company that is easy to do business with. Again, a very positive experience overall from start to finish.

Bought a used car last night for our son. We really enjoyed meeting and working with George in sales. Thanks George, you made the experience very relaxing. Great customer service and you present great respect to your customer. We appreciate you taking the time to listen to our questions, and show us the working details of the car. Our son is elated! He loves his new car. Thank you George, keep up the great work. You are a true professional.

The Alexander Buick sales staff did a very good job with my purchase of a 2013 Buick Verano. They were very friendly as well as knowledgable of their product. I would like to thank Alejandro, Steve, and Elie for making this a very positive car buying experience.