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CarLink

(183 reviews)
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Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(973) 975-4965 (973) 975-4965

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarLink from DealerRater.

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We bought a 2016 Kia sole The price was OK We looked at

We bought a 2016 Kia sole The price was OK We looked at the car fax it said it had a minor accident After having it a while We noticed the drivers door didn’t fit right Also the blower motor only worked on one speed We contacted the dealership they said we bought it as is We waited to trade it in They offered us 2000 $ which is way below what it should be The sale person was not very nice to us then we found out the car was stolen which was not on the car fax Please don’t buy from them I think all there vehicles we’re bought at auction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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STAY AWAY FROM THIS DEALER!

STAY AWAY FROM THIS DEALER!!!!! The whole experience was terrible. If i could give them a 0 I would. My car has had issues since the day of purchase. Due to the dealer being 2 hours away I decided to take the car to a dealer closer to where i live to get looked at. Long story short within 3 months the Fuel tank, Fuel pump, and valve cover needed replacing......the car has been parked for 3 months now with 9K worth of repairs......let's not forget I JUST PURCHASED THIS CAR. I have had to hire an attorney just because now I have a car note of $550 with a car that's been sitting for 3 months because I don't have 8k just laying around...... Lastly I spoke with the manager, and he offered NO SOLUTION. Actually, all he did was try to argue about how there was no way to inspect for a bad tank

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Team was professional from the first contact.

Team was professional from the first contact. They did a great job in follow up. After the purchase they continue to follow up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Very warm and welcoming.

Very warm and welcoming. Easy purchase. Need a better warrantee than 30 days 1000 miles. Need to cover more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The listings online are outdated and they will still

The listings online are outdated and they will still allow you to schedule appointments until the day and time of the appointment they will just cancel the it with or without any reason, mostly due to the car is no longer in inventory. Happened twice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I just purchased my second vehicle from Hali Garcia of

I just purchased my second vehicle from Hali Garcia of Carlink Morristown. I would highly recommend Hali. He is 100% on top of his game. Very honest, truthful respectful and a true gentleman. Please give him a call if you are looking for a quality used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Simply wonderful people who want to help you.

Simply wonderful people who want to help you. I cannot say enough great things about this place!!! As a matter fact I can’t wait to need a car for myself (since the one we got was for my husband) because I already know where we are going. Hali Garcia is amazing!!! he is honest, no shady talk and extremely helpful. CHECK THIS PLACE OUT!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent overall experience today.

Excellent overall experience today. Mia and Victor went above and beyond. It was a real pleasure working with them. We greatly value their professionalism and patience with us. Expectations far exceeded. Great vehicle! Very happy with the price and financing. Highly recommend CarLink in Morristown!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had a great experience working with Victor.

I had a great experience working with Victor. No fuss, no pressure, just a straight forward process of selling my car. Professional, kind & courteous service and a fair price. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I helped my son purchased a used Ford F150 after

I helped my son purchased a used Ford F150 after successfully graduating from the Coast Guard and the salesperson Ellena Juarez was very patient with us and straightforward. My overall experience was pleasant and no pressure from the dealer. Ellena answered all my questions and was very attentive to our needs. Also the finance officer took the time to explain the contract with no hidden fees or surprise fees. Great experience overall thanks Ellena

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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