Reviews
Write a reviewTrue Blessing
I have never owned anything in my life!!!! Car Link made this possible for me. Luis made everything possible in a time my fashion. I never seen anything like it...Never!!! The manager Victor has excellent customer service. They were so patient and respectful. I would recommend this place 1000 Times if I could. I give it 10 stars!!!!!!! So Happy!!!
True Blessing
I have never owned anything in my life!!!! Car Link made this possible for me. Luis made everything possible in a time my fashion. I never seen anything like it...Never!!! The manager Victor has excellent customer service. They were so patient and respectful. I would recommend this place 1000 Times if I could. I give it 10 stars!!!!!!! So Happy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a used vehicle from CarLink in August 2023,
I bought a used vehicle from CarLink in August 2023, which I had shipped to me. The vehicle still smells like an ashtray, despite me asking if there were any smoke odors in the car prior to purchase. I've steam-cleaned and deodorized it twice and the smell is engrained in the car. I had asked about any engine leaks or oil spots, or other issues with the car to which the salesman, Hali Garcia ensured me there were none. CarLink's claim is that "each car is gone over and thoroughly inspected" and a "family business". I took the car to get inspected and learned that to pass inspection it needs new brakes, a new valve cover gasket and PCV valve, and a tie rod. When I contacted Mr. Garcia and informed him of these issues to ask for CarLink to help make this right, I basically got a "too bad" response and verbatim comments from him were "the warranty wouldn't have covered those items anyway"; "it's not catastrophic"; and "it doesn't matter what you 'feel'". Thankfully I have the email chain to support everything in this review. $2,000 in repairs just to pass inspection is bad business. DO NOT buy a car from this dealer or trust Hali Garcia or you will get burned and totally misled. I'm not sure how these guys sleep at night.
I bought a used vehicle from CarLink in August 2023,
I bought a used vehicle from CarLink in August 2023, which I had shipped to me. The vehicle still smells like an ashtray, despite me asking if there were any smoke odors in the car prior to purchase. I've steam-cleaned and deodorized it twice and the smell is engrained in the car. I had asked about any engine leaks or oil spots, or other issues with the car to which the salesman, Hali Garcia ensured me there were none. CarLink's claim is that "each car is gone over and thoroughly inspected" and a "family business". I took the car to get inspected and learned that to pass inspection it needs new brakes, a new valve cover gasket and PCV valve, and a tie rod. When I contacted Mr. Garcia and informed him of these issues to ask for CarLink to help make this right, I basically got a "too bad" response and verbatim comments from him were "the warranty wouldn't have covered those items anyway"; "it's not catastrophic"; and "it doesn't matter what you 'feel'". Thankfully I have the email chain to support everything in this review. $2,000 in repairs just to pass inspection is bad business. DO NOT buy a car from this dealer or trust Hali Garcia or you will get burned and totally misled. I'm not sure how these guys sleep at night.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
DO NOT BUY FROM THEM
Purchased a car, now needs an engine replacement. Had issues with the car and car link tried to cover it up by doing minor repairs until the warranty was up. Do NOT buy from them and do NOT TRUST THEM. xxxxxxx scammers
DO NOT BUY FROM THEM
Purchased a car, now needs an engine replacement. Had issues with the car and car link tried to cover it up by doing minor repairs until the warranty was up. Do NOT buy from them and do NOT TRUST THEM. xxxxxxx scammers
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a Cadillac from Brandon a couple months ago
Purchased a Cadillac from Brandon a couple months ago unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we ended up purchasing a Jeep Grand Cherokee. The whole team at carlink is fantastic very highly recommend.
Purchased a Cadillac from Brandon a couple months ago
Purchased a Cadillac from Brandon a couple months ago unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we ended up purchasing a Jeep Grand Cherokee. The whole team at carlink is fantastic very highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fair honest seller very responsive to text & phone
Fair honest seller very responsive to text & phone calls answered all my questions on the vehicle I was inquiring about. The whole team did a great job.
Fair honest seller very responsive to text & phone
Fair honest seller very responsive to text & phone calls answered all my questions on the vehicle I was inquiring about. The whole team did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Brandon was sales personnel.
Brandon was sales personnel. He was very professional. I purchased my new truck quickly after a test drive. The purchase price was very fair so no haggling needed . Drive home was great! We love our truck ! I would recommend this dealer!
Brandon was sales personnel.
Brandon was sales personnel. He was very professional. I purchased my new truck quickly after a test drive. The purchase price was very fair so no haggling needed . Drive home was great! We love our truck ! I would recommend this dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are wonderfully.
They are wonderfully. I was treated exceptional. In one hour the deal was done.. Thanks to Mr Florencio
They are wonderfully.
They are wonderfully. I was treated exceptional. In one hour the deal was done.. Thanks to Mr Florencio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr Louis F
I had a very pleasant experience buying a car from
I had a very pleasant experience buying a car from CarLink. Hali and Robert were very professional, knowledgeable and respectful. They have beautiful cars, not junk. I would highly recommend them and I would certainly buy another car there. Thanks guys. I love my new ride!
I had a very pleasant experience buying a car from
I had a very pleasant experience buying a car from CarLink. Hali and Robert were very professional, knowledgeable and respectful. They have beautiful cars, not junk. I would highly recommend them and I would certainly buy another car there. Thanks guys. I love my new ride!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CarLink is a great place to buy a car.
CarLink is a great place to buy a car. For starters, Brandon was our salesman and he was honest, helpful, and kind. There was no pressure to purchase. Just an amazing experience overall!
CarLink is a great place to buy a car.
CarLink is a great place to buy a car. For starters, Brandon was our salesman and he was honest, helpful, and kind. There was no pressure to purchase. Just an amazing experience overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place and sales team
Saw a Jeep Wrangler at this dealer I was interested in offered at a very fair price. Made appointment to see it, inspected it and decided to buy it. Brandon Best was my salesman and made the entire process super easy, no hidden fees and great customer service. Most important to me was no high pressure tactics to make a deal. I would highly recommend both this dealer and Brandon to deal with. And i love my Jeep!
Great place and sales team
Saw a Jeep Wrangler at this dealer I was interested in offered at a very fair price. Made appointment to see it, inspected it and decided to buy it. Brandon Best was my salesman and made the entire process super easy, no hidden fees and great customer service. Most important to me was no high pressure tactics to make a deal. I would highly recommend both this dealer and Brandon to deal with. And i love my Jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase