Reviews
When buying a vehicle when living in another state, they
When buying a vehicle when living in another state, they disguise their paperwork fee as taxes that were supposed to be paid for the state that you’re going to! Very deceitful and shady outfit,!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Archer, We do not disguise any fees. The only charge we have aside from the price of the vehicle is the Documentation Fee. If you live outside of New Jersey and you are financing the vehicle with a bank, we are required to collect your state's sales tax and your state's title and registration fees. We then forward that money to a tag agency that will remit those amounts to your state and mail you your license plates and registration. If you live outside of New Jersey and you are not financing the vehicle, we do not collect your state's sales tax, title or registration fees. Those fees are paid when you visit your local DMV or tag agency.
12/19/23 Update Day after purchase the entire dashboard
12/19/23 Update Day after purchase the entire dashboard lit up and the doors started to lock and unlock. Informed dealer but my husband is handy so we googled it and replaced the corroded battery cables. Tonight was the scariest ride of my life. Worse than the accident that led me to this dealership to replace my previous vehicle. While driving on Route 9 in a 35mph zone the vehicle accelerated and couldn’t be stopped. I rode my brakes for over a mile while the RPMs jumped up and my vehicle couldn’t go under 30mph while standing on the brakes. Smoke coming everywhere. Finally there was traffic in front of me and I had to throw it into neutral then park and turned the ignition off. This worked but now after six months of no driving due to a previous major car accident, I’m on day 3 and never want to drive again let alone this vehicle. Contacted Victor Liriano tonight and was told that’s how we bought it. As is. We were aware of the rust on the frame but not the dangerous mechanical issue that has now made this vehicle unable to be driven due to a HUGE safety issue only after 19days of ownership. He refuses to take the vehicle back even if we take a loss for owning for the 19 days. I knew something seemed up and even asked what was wrong with the vehicle since the price dropped $3k in the few days they had possession and were willing to take another $1,500 off when we noticed the rust on the frame. I was told it was for Black Friday. Nice line right? **BEWARE OF CARLINK** Reported to the Division of Community Affairs under Lemon Law. 12/1/23 Easy in and out. Listened/answered all questions/concerns thoroughly. Brandon was a pleasure to work with. The whole staff made it flow easily as we traveled 1.5hrs north to purchase (after driving to first test drive the week before). Victor helped finalize the deal and we were in and out at pick up. Would recommend and use again in the future until the update above.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We decided if we liked the vehicle we would take it home
We decided if we liked the vehicle we would take it home with us which meant financing on the spot. Brandon was a pleasure to deal with and he made it happen. Thank you Brandon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a Cadillac from Brandon a couple months ago
Purchased a Cadillac from Brandon a couple months ago unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we ended up purchasing a Jeep Grand Cherokee. The whole team at carlink is fantastic very highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon was sales personnel.
Brandon was sales personnel. He was very professional. I purchased my new truck quickly after a test drive. The purchase price was very fair so no haggling needed . Drive home was great! We love our truck ! I would recommend this dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CarLink is a great place to buy a car.
CarLink is a great place to buy a car. For starters, Brandon was our salesman and he was honest, helpful, and kind. There was no pressure to purchase. Just an amazing experience overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Saw a Jeep Wrangler at this dealer I was interested in
Saw a Jeep Wrangler at this dealer I was interested in offered at a very fair price. Brandon Best was my salesman and made the entire process super easy, no hidden fees and great customer service. Most important to me was no high pressure tactics to make a deal. I would highly recommend both this dealer and Brandon to deal with. And i love my Jeep!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon Best was a great salesman!
Brandon Best was a great salesman! He helped in every way possible along side the manager to make sure I left with the car I wanted. He was very pleasant and exemplified what customer service means! Thanks so much Brandon. -Kai B.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean facility.
Clean facility. Detailed everything about my car. Free car fax. No pressure process, didn’t try selling me a bunch of things I didn’t want or need. Brandon my salesman went above and beyond as I was out of state. He FaceTimed me a walk around of the car, pointed out every tiny blemish, even crawled under car on my request to see the underneath. Superb customer service is all I can say. I will buy again from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I must say that my experience at CarLink always has been
I must say that my experience at CarLink always has been great. I have bought three cars from CarLink and every experience was great. They treat you like family. And try to help you anyway possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car