Honda of Hackettstown

Thank you so much to Matt and his staff. Matt was awesome and always a pleasure to work with. He’s very helpful, trustworthy, professional, knowledgeable and goes above and beyond in anyway that he can. We purchased vehicles from Hackettstown Honda in the past and will continue to do so.

After paying $ 207.91 for diagnostics and given a $ 9,981.54 estimate to replace the transmission, I rented a U-Trailer $ 166.47 and towed the car to my mechanic in South Jersey who repaired the car by replacing the Intermediate shaft speed sensor for a cost of $ 427.47. Car now runs great. Thanks for nothing Honda Of Hackettstown !

Very friendly staff....welcoming and helpful...made sure they explained everything step by step in the buying process!!!!

Oh my what can I say this should be your first choice to buy your car

I was charged for work which should have been covered under the car warranty . I was told I would be issued a refund check. I have been calling and leaving messages. Two months later and I still have not received my refund of over $400.00. I even left a message for the service manager. Needless to say, he never responded. Very disappointed with Honda of Hackettstown!

I am a female senior citizen and after an oil change with checkup, they told me I needed brakes. Since I was driving daily on Rt 80 to Stroudsburg, I was stressed and made the appt. My regular service company never told me of any problem, so I feel it was a ripoff and then they added rotors to the job at their discretion. The rate on the service order was 195.00 per hour. I was there for 1.5 hours, so that is 292.50 labor. I was charged 665.03 for labor!!! that is $443.35 per hour!! That is more than a lawyer or surgeon gets paid! Then, without the legal notice required of the surcharge, they use that as a sucker punch when you get to the payout window. I knew from the prior oil change, so I was sure to have a check. I informed the service manager of the ripoff and the surcharge law but with no response.I had no indication of a brake problem and my regular service man never noted a problem. It is a shame that during tax season, my guy was too far away. I also did not notice any change in the braking.

I had a really great experience with Bobby last month when I was in the market for a car. He was very friendly, patient and wasn't pushy like other car salesmen I have dealt with in the past. He also wanted to make sure that everything was perfect before I started driving the new car. His communication skills are excellent. He would always keep me in the loop by text or email with what's going on. I would definitely recommend him to others.

Our son has purchased 3 Hondas from Khalil and was very impressed with his kindness, honesty and expertise! Khalil helped us with our recent purchase of our Honda. He was everything and more!!!! We hope to have a long relationship with Khalil and Hackettstown Honda!!

Everyone at the dealership were very professional and helpful. I dealt with the manager, finance guy and my salesman (Bob Nylund) who was very knowledgeable and helpful in my search for a car. I will recommend Bob to anyone who is looking to purchase a Honda because he does a great job in answering your questions and treating you in a professional and personal manner. He is a great guy.

I recently had the pleasure of purchasing a Honda Pilot from Hackettstown Honda, and I must say the experience was nothing short of outstanding, all thanks to the exceptional service provided by Bobby Nylund and the entire staff at Hackettstown Honda. From the moment I stepped onto the lot, I was greeted with a warm smile and genuine enthusiasm. Bobby Nylund took the time to understand my needs and preferences, patiently waiting to answer all my questions and guiding me through all various options available. His knowledge of the vehicle was very impressive. He provided me with valuable insight that helped me make an informed decision. What truly set Bobby Nylund apart was his professionalism and dedication to customer satisfaction and being a genuinely nice gentleman. He wasn't pushy or aggressive like some salesmen can be; instead, he listened attentively to all my concerns and numerous questions. He then worked tirelessly with me every step of the way. Throughout the entire process, Bobby Nylund went above and beyond to ensure a smooth and hassle free experience. From negotiating a fair price to arranging any possible finance options. He handled every detail with care and precision. Making me feel confident and comfortable with my purchase. I also received a free subscription to Car-fax for the entire time I own my vehicle. This was a great surprise, this will assist to remind me of any services my car will need when it's needed, keeping it tip top shape. Thanks to Bobby Nylund and T. Graham and the entire staff, I drove off in the car I wanted. Knowing that I had not only received a great vehicle, but also exceptional service. If you're in the market for a new car or used car, and want a stress-free buying experience. I highly recommend seeking out Bobby Nyland at Hackettstown Honda. You won't be disappointed.