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(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Red McCombs Toyota from DealerRater.

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I almost never give a review. However, I've decided that...

I almost never give a review. However, I've decided that I am going to YELP.COM, and any other review site and give Red Mccombs Toyota the absolute lowest possible scores. I will tell them how I spent time in the used car office with Ali. Who isn't really familiar with vehicles. How I had to basically do my own research on the used trucks available to find one for that fitsvmy needs. How I submitted an application and explained that Credit acceptance Corp approved me for a loan. How Ali informated me the next day that Credit acceptance Corp denied my application. How I contacted Credit acceptance Corp on 3 Jun 2021 and 4:45 and talked the Mark. How Mark informed me that Red Mccombs Toyota never submitted a deal to them and all. How when I asked about it with Red Mccombs I was told to pick a $15k lesser truck. But all of what Red Mccombs Toyota said was a complete and total fabrication.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

We purchased a new Highlander from Red McCombs Toyota....

We purchased a new Highlander from Red McCombs Toyota. We started with Eddie Nealy over the phone and then met him at the dealership. Actually had fun haggling over our new car and trade-in. Great service from Eddie and an excellent buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the glowing recommendation! We're glad to hear that Eddie took great care of you and you enjoyed your experience with us. We hope to see you around the dealership again soon! Please let us know if there's anything else we can help you with.

Buyer

Had a wonderful experience with buying a car. Ali was very helpful with the entire process. I would recommend this place for anyone that is wanting to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Cathy! We're glad to hear that Ali took great care of you and you enjoyed your experience with us! We hope you are loving your new car! Please feel free to reach out if there's anything else we can help you with. Congratulations!

Great experience

Our salesman Jose Silva was great! It was pouring rain when we went and he was just so positive and patient with us throughout the whole process. He even took us into the shop bays so we can look over the vehicle carefully without rushing us nor showed any frustration with us at any point. He was polite and courteous. I definitely recommend you go see him if ever interested in pre-owned at Red McCombs Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Laura! We're glad to hear that Jose took great care of you and you enjoyed your experience with us. Please feel free to reach out if anything comes up down the road.

Worst service

Can’t handle a basic oil change, save your money and avoid the headaches. How can’t a dealership not know how to tighten and bolt or a oil filter

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael. Thanks for taking the time to provide us with feedback. We're glad to hear that our Service Director Frank took care of you and was able to replace the cracked oil filter housing, as well as offer a complimentary alignment at no charge for the inconvenience. Please feel free to reach out with any additional questions or concerns. We hope to be able to serve you again in the future.

Great experience!

I had a great experience at Red McCombs Toyota. Riki is an amazing saleswoman. Riki is knowledgeable, professional, and courteous. Riki texted me after my purchase to make sure I was satisfied and to make herself available for questions. Rudy in finance was great. Rudy made sure to explain everything and show me options for all warranty packages available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Alyssa! We're glad to hear that Riki and Rudy took great care of you and you enjoyed your experience with us. We hope you are loving your new vehicle! Please feel free to reach out if anything comes up down the road. Welcome to the RMT family!

Great Experience!

wanted to thank Riki Butler and the Red Mccombs team for an awesome experience with my purchase of two vehicles! i won't be going to any other dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Jacob! We're glad to hear that Riki and our team took great care of you and you enjoyed your experience with us. We hope you are loving your new vehicles! Please feel free to reach out if anything comes up down the road. Welcome to the RMT family!

Quickest Vehicle Purchase Ever!!!

I Highly recommend the Red McCombs lot located on W I-10, San Antonio. My salesman, Jose Silva, went above and beyond to make everything go smoothly. It was the quickest vehicle purchase I'd ever made. I love my new car, it amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback, Rhonda! We're so glad to hear that Jose took great care of you and you enjoyed your experience at our dealership. Please feel free to reach out if there's anything else we can help you with. Congratulations on the new vehicle and welcome to the RMT family!

Great new vehicle purchase experience

Cem was great to work with. He was very professional and exceeded our expectations. The buying process was very quick and also smooth. I will definitely be back to purchase from this dealer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5-star review! We're glad to hear that Cem took great care of you and you enjoyed your experience with us. Please feel free to reach out if there's anything else we can help you with.

Good buy

Really enjoyed this purchase, smooth and easy. Ali Elmezain was professional and very easy to work with. He took care of us and went above and beyond to manner us conveyance. Best experience I've had buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Mumeh! We're glad to hear that Ali took excellent care of you and you enjoyed your experience at our dealership. Please feel free to reach out if there's anything else we can help you with. Enjoy your new vehicle!