Universal Auto Plaza

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:30 PM
Service 9:00 AM - 5:00 PM

Universal Auto Plaza Hours

Sales

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2012

Why do business with Universal Auto Plaza:

...



We treat customers the way we would like to be treated. No games, just great service. Our customers are important to us, many are friends and neighbors. As a dealership our focus is on client service, professionalism and integrity, with a goal to be your preferred dealership. One that our customers can recommend and return to for all their automotive needs.

We offer great values on each and every vehicle we service or sell. By monitoring the selling price of similar vehicles in the market, we can assure you that you are being offered a great value.
Look us up at www.universalkc.com

"Universal Auto is not your typical car dealer! We offer Great Vehicles at Great Values with Great Service!!!"

Reviews

4.6 out of 5 4.6
207 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2019

    Easy to work with and Daniel made the buying process easy. I would definitely check with them again when in the market for a used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    I drove an hour and a half to get there and it was worth it. They had the truck I wanted at a reasonable price and they gave me what I wanted for my trade.... They didn't play games and try to scam me , they were just very up front and low pressure. Everyone one was very pleasant even though I kept them after hours. Just a breath of fresh air in buying a vehicle. I definitely recommend them and how they do business.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 12, 2019

    I was not very impressed with this dealership at all. The person I talked to on the phone seemed to know nothing about the car I was looking at. Then when... I come in for my appointment I get handed off right away as if they didn’t want to waste their time with me since I had indicated I wouldn’t be purchasing that day. The vehicle I was looking at was supposedly “done in the shop” but still had several issues that the second sales person tried to deny it had. I understand they’re on commissions but holy cow what a terribly shady experience here.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2019

    Great experience. Called to see if car was still there, called back within 15 minutes and said yes. Visited dealer, had a price I wanted for my trade-in... which I got and walked out with the car I wanted within 2 hours.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2019

    TJ was very accommodating and showed me all the trucks I wanted to see until I found the one I wanted to buy. Super hard worker and very satisfied with... my experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 26, 2019

    People were friendly but they wouldn't move from the price they had set on a Vehicle. I did purchase the vehicle but would of liked it more if they would... of came down some on the price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 1, 2019

    If you want to pay $1,000 over retail price shop here. If your smart enough to know that nobody pays retail price even for a new car then I guess you will... find out this isn't the place to go.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2019

    Came in and test drove a 2017 Explorer with Jim We had a great experience. Low pressure to buy We were not able to purchase at this time but we had a... great time working with him I highly recommend this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2019

    Went in to look at a Ford Explorer we saw online. Worked with Jim! even though it didn't fit in our budget at this time, He was very easy to work with.... No pressure !! I recommend this dealership highly!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    DENNIS WAS GREAT THERE WAS NO STRESS AND I WAS HAPPY WITH THE TIME IT TOOK I HAD A TRADE HE GAVE ME A GREAT PRICE ON IT OVER ALL I WOULD SEND EVERYONE... TO THIS DEALERSHIP

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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