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BMW of Fairfax

(2,227 reviews)
Visit BMW of Fairfax
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (877) 761-5039 (877) 761-5039
Used (877) 502-8897 (877) 502-8897
Service (877) 835-0219 (877) 835-0219

Reviews

(2,227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Fairfax from DealerRater.

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Alex is an excellent salesman!

Alex is an excellent salesman! He's so patient. The entire staff is excellent! Great dealership! I bought my dream car there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

We had the pleasure of working with James Duerbeck at BMW

We had the pleasure of working with James Duerbeck at BMW of Fairfax recently, and we couldn't be happier with the experience. James Duerbeck greeted us with a warm smile and genuine enthusiasm that immediately put us at ease. What struck us most about James Duerbeck was his extensive knowledge of the vehicles on offer. He took the time to understand our needs and preferences, and he expertly guided us through the various options available, ensuring that we found the perfect car for our lifestyle and budget. Throughout the entire process, James Duerbeck was incredibly patient and attentive, never once making us feel rushed or pressured. He answered all of our questions with clarity and honesty, providing us with the information we needed to make an informed decision. When it came time to discuss pricing and financing options, James Duerbeck was transparent and upfront, working diligently to ensure that we got a fair deal. His professionalism and integrity were truly commendable, and we felt confident that we were in good hands every step of the way. Thanks to James Duerbeck 's exceptional service, we drove off the lot in our new car feeling excited and satisfied. We cannot recommend him highly enough to anyone in search of a positive car-buying experience. If you're in the market for a new vehicle, do yourself a favor and ask for James Duerbeck at BMW of Fairfax. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mike Walker, the GM runs a top notch operation.

Mike Walker, the GM runs a top notch operation. It shows with everyone you come in contact with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a used car from BMW Fairfax January 2024.

Purchased a used car from BMW Fairfax January 2024. Within 2,000 (easy) miles the transmission needed to be completely replaced. The response from BMW Fairfax was- we “talked to you about buying a warranty”. Beware of as is from BMW Fairfax!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daniel, Please reach out to me so that I can dive in and help you with this situation. Mike Walker General Manager BMW of Fairfax Office: 703.245.3922 Email: Mike.Walker@bmwoffairfax.com

I just purchased another BMW from James Duerbeck.

I just purchased another BMW from James Duerbeck. He is the easiest person to work with. He knows I am very picky after buying many new cars over the years. I am downsizing and traded two vehicles for one and James made the numbers work for me once again. James goes above and beyond and always willing to help even on his days off. Looking forward to my next BMW purchase with James Duerbeck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I live closer to other dealerships, but will always keep

I live closer to other dealerships, but will always keep coming back to Fairfax BMW for its most excellent sales personnel (Thank you James Duerbeck), customer service, and finance manager (Jaafar Soulimani). They are the best on the east coast!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best asset that BMW Fairfax has is James Duerbeck.

The best asset that BMW Fairfax has is James Duerbeck. Professional, knowledgeable, and friendly, he goes the extra mile and makes sure you get the best deal you could hope for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New m240 review

They helped me pick options on a new car and gave me a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Mr. Karim Sahli is an AWESOME sale-person! He was

Mr. Karim Sahli is an AWESOME sale-person! He was very warm and professional during for face to face encounter. He keep me inform on the status of the car by email is real time. He was also very knowledge of the BMW X5. It was a very smooth car buying experience. The dealership was very clear and the entire team was very nice to me when we step into the dearlership to inquire about the SUV I was interested in purchasing. I'm going to recommend all of my friends who are interested in purchasing a BWM to go to BMW of Fairfax first because there is no other bertter dearlership out there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New X5M Purchase

James and Regan were fantastic. I've bought a lot of cars, and this experience was one of the best I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!