Reviews
Pleasant experience at BMW of Fairfax
We had a pleasant experience purchasing a vehicle from this dealership. We were impressed by Alexander Yakovlev, our salesperson. Alex was knowledgeable about the vehicle and treated us professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yong J Sim, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax!
Repais
Great service department/customer service. Defiantly will purchase my next car from BMW of Fairfax.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria Williams, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Derrick was super helpful resetting my inspection dates...
Derrick was super helpful resetting my inspection dates and getting my drivers side seat belt untangled. It was done in timely fashion and even though it was still raining they vacuumed inside the car. Much appreciated Thank you for exceptional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Magda, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Rather nice size and the ppl are actually nice. I’d...
Rather nice size and the ppl are actually nice. I’d definitely recommend this place. Service was fast and friendly. I would visit again, thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scole25815, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. If you have any further questions, please give us a call. We're always happy to help!
X5M Service was Great!
Great Svc Advisors; Awesome Techs. The fact that i keep going back to them for service should be reason enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aditya Handa, thank you so much for the positive review! We look forward to your next visit!
Great Experience!
Our saleman, Alex Zelkin, was extremely professional, knowlegeable, and listend to what I wanted out of a vehicle. He and Ferris, the finance representative, made the purchase process quick and painless. They both made a great team with customer service in mind, overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Charles Review of Maintenance completed at BMW of Fairfax
Walid Khalil provided me with outstanding support and assistance with the repair of my X-5. He was friendly, professional, and answered all the questions that I asked of him. I highly recommend Walid when seeking to repair your BMW and I also recommend BMW of Fairfax for any repair work as required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charles, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Hamed Ghiassi
Excellent service, great staff to work with. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Great Service and Great Cars
Driton was very attentive, knowledgeable, patient, and had a great sense of humor. If you're in the market for a great car, talk to Driton, he'll hook you up with on in no time :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Vehicle purchase review
Brian Markulin was absolutely awesome. A skilled salesman who helped us with in-house financing at the best possible rate. Thanks.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for your kind review; we are happy to pass along your wonderful comments to Brian and the team here at BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!