Universal Toyota

I want to take a minute to thank Nathan Whitfield for making the experience of purchasing my 2015 4 Runner a pleasant one. Nate was friendly, honest and genuine throughout the deal. I had a conversation with Nate approximately six months prior to this purchase at which time he explained my options. I was not ready to buy at that time but, Nate kept in touch with me anyway. When I was ready to purchase I phoned Nate and made an appointment with him the next morning. I was honest with him in regards to how much of a payment I was comfortable with and in return he was just as honest (much appreciated). Nate did not attempt to sell me something that I was not interested in nor did he attempt to sell me something that I could not afford. I believe that salesperson like Nate are an asset to the Toyota team and for this reason I have purchased my last 6 Toyota's from Universal Toyota. Keep up the great work Nate. Sincerely Gina & Christella Mendez

My wife and me have bought 3 vehicles from Universal Toyota over the last several years and we have been very happy with them until we bought the last one. My wife traded in her “old” Toyota with personalized license plates and was in the understanding, that Universal Toyota would order the personalized license plate as she had on the old vehicle. Today (One month after purchase), after talking with them several times by phone, text and e mail I was told, that it was probably easier if we would go to the tax office and do it ourselves. They were passing us during that time from one person to the other. We are frustrated and not happy with them at all and will go to a different Toyota Dealership in the future. Frank Witting

We just bought a Toyota Tundra 2016 this June. Aaron was our sales person. Aaron Perches is really knowledgeable and funny. He was excellent in handling our purchase. He was able to find the perfect vehicle to suit both our needs and wants. He worked extremely hard to exceed our requests when negotiating our asked price with both, the financial department and manager. We had an excellent experience due to his ability to honor all our requests. We would definitely recommend Aaron as your sales person.