Reviews
Write a reviewDeceptive
Deceptive practices here. The vehicle was listed on cars.com for $52,650. When I contacted the dealer they told me the price was over $54,000 and that it was an error. when I asked about a military discount I was told It was unavailable to veterans. After realizing that he was wrong, the salesman told me I needed to get it from Ford myself. When I asked about a discount through the company I work for, they said no incentives were available.
Deceptive
Deceptive practices here. The vehicle was listed on cars.com for $52,650. When I contacted the dealer they told me the price was over $54,000 and that it was an error. when I asked about a military discount I was told It was unavailable to veterans. After realizing that he was wrong, the salesman told me I needed to get it from Ford myself. When I asked about a discount through the company I work for, they said no incentives were available.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Corey was very knowledgeable and friendly.
Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!
Corey was very knowledgeable and friendly.
Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Bob Davidson Ford is highly recommended. My husband and I visited the dealership over the weekend while searching for a new vehicle, and we were impressed by the friendly staff. They took the time to answer all our questions and concerns without making us feel rushed. We plan to return this week to take a closer look at a model we're interested in, and hopefully, drive it home with us. If you're looking for a stress-free car dealership experience, give them a try.
Great Experience
Bob Davidson Ford is highly recommended. My husband and I visited the dealership over the weekend while searching for a new vehicle, and we were impressed by the friendly staff. They took the time to answer all our questions and concerns without making us feel rushed. We plan to return this week to take a closer look at a model we're interested in, and hopefully, drive it home with us. If you're looking for a stress-free car dealership experience, give them a try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for sharing your positive experience at Bob Davidson Ford! We're thrilled to hear that you found our staff to be friendly and helpful during your visit. We understand that buying a new vehicle can be a stressful process, and we're glad to hear that we could provide you with a comfortable and informative experience. We can't wait to have you back and help you find the perfect car for you!
Thank you Bob Davidson for a great experience
I had a great time finding another Lincoln with Mr. Martin Odom of Bob Davidson Lincoln dealership. He was very considerate, helpful and very patient with me. It was a very good experience. Quality service!
Thank you Bob Davidson for a great experience
I had a great time finding another Lincoln with Mr. Martin Odom of Bob Davidson Lincoln dealership. He was very considerate, helpful and very patient with me. It was a very good experience. Quality service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello and thank you so much for the great feedback and putting your trust in our team. We are happy to hear you found a a great vehicle and we look forward to helping you with any future needs. Thanks!
Great Communication
I have been looking everywhere for that perfect one-of-a-kind truck that no one else has. Searched everywhere in NJ and Pa with no luck. I was told about cars.com and came across an amazing truck and started the communication process with their sales team. From start to finish, I never felt rushed or pressured. I took the 2-hour drive to MD and drove home in my new truck. Everyone there was super friendly, and I would def recommend them. I believe the guy who helped me was Mr. Johnson.
Great Communication
I have been looking everywhere for that perfect one-of-a-kind truck that no one else has. Searched everywhere in NJ and Pa with no luck. I was told about cars.com and came across an amazing truck and started the communication process with their sales team. From start to finish, I never felt rushed or pressured. I took the 2-hour drive to MD and drove home in my new truck. Everyone there was super friendly, and I would def recommend them. I believe the guy who helped me was Mr. Johnson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful feedback and 5-stars. We are delighted to hear you are happy with your new truck and we appreciate your recommendation. Thank you!
Bob Davidson is a great experience, our 2nd car
My second purchase from Bob Davidson Ford and once again it was a great experience. My wife and I had a couple of options and we chose to return and glad we did, we got a great deal on our truck and the level of service and value is top-notch. Thanks so much and we will be back.
Bob Davidson is a great experience, our 2nd car
My second purchase from Bob Davidson Ford and once again it was a great experience. My wife and I had a couple of options and we chose to return and glad we did, we got a great deal on our truck and the level of service and value is top-notch. Thanks so much and we will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mike, Thank you for taking the time to write this wonderful review of your recent experience at Bob Davidson Ford. We're thrilled to hear that you and your wife had another great visit to our dealership and that you were able to find a great deal on your new truck. We take pride in providing top-notch service and value to all of our customers, and it's great to hear that you appreciate the efforts of our team. We always strive to create a positive and memorable experience for all of our customers and we're glad to have exceeded your expectations. Thank you for choosing Bob Davidson Ford and we look forward to serving you again in the future. If there is anything else we can do to assist you, please don't hesitate to reach out.
Great service/Great Selection
I was randomly shopping around for an oil change service in the area and called this dealership’s service department. I was hesitant as I don’t have a Ford/Lincoln but the website stated it services all makes and models. Spoke with person in their quicklane department and he seemed hesitant but said “yes” they could service the vehicle. Received reasonable price quote however oil change services are only done on a “first come first serve basis” and they don’t allow for appointments. Unfortunately my schedule doesn’t allow me to be dependent on a shop that I can’t make an appointment and it would have been an inconvenience work and schedule wise for me to get the work done there. I did call another time for a sales question and inquiry and their salesperson Jess was very friendly and accommodating. Inventory that they show online seemed to be accurate and in stock on their lot!
Great service/Great Selection
I was randomly shopping around for an oil change service in the area and called this dealership’s service department. I was hesitant as I don’t have a Ford/Lincoln but the website stated it services all makes and models. Spoke with person in their quicklane department and he seemed hesitant but said “yes” they could service the vehicle. Received reasonable price quote however oil change services are only done on a “first come first serve basis” and they don’t allow for appointments. Unfortunately my schedule doesn’t allow me to be dependent on a shop that I can’t make an appointment and it would have been an inconvenience work and schedule wise for me to get the work done there. I did call another time for a sales question and inquiry and their salesperson Jess was very friendly and accommodating. Inventory that they show online seemed to be accurate and in stock on their lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brittany and thank you for your 5-star rating and feedback. We are so sorry that our schedule didn't work with yours for the oil change. We appreciate you still sharing your kind words and it's great to hear Jess was able to assist you. We hope that you will keep us in mind for any future services or needs.
Dishonest business practices
I was in the middle of a deal, agreed to pay the listed price, ran my credit, I was approved, and then they tell me that someone else just bought the car in the middle of my deal. "Hey, you're approved, but sorry, we sold out to someone else". Even though I started my deal first, did a hard pull on my credit, their response was "sorry, nothing we can do". I've purchased over 50 cars and never had this happen to me before.
Dishonest business practices
I was in the middle of a deal, agreed to pay the listed price, ran my credit, I was approved, and then they tell me that someone else just bought the car in the middle of my deal. "Hey, you're approved, but sorry, we sold out to someone else". Even though I started my deal first, did a hard pull on my credit, their response was "sorry, nothing we can do". I've purchased over 50 cars and never had this happen to me before.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not a dealership for everyday people.
Purchased a preowned vehicle. Sales person was nice enough, did not feel satisfied, welcome as a whole. Refused to fix paint nicks, refused to replace a bulb that went out on my way home. Had issues with rear windows and their solution was a can of wd40 down the side of the car. If you're buying a new $100k vehicle go here, if you are looking for anything less steer clear and make your purchase elsewhere.
Not a dealership for everyday people.
Purchased a preowned vehicle. Sales person was nice enough, did not feel satisfied, welcome as a whole. Refused to fix paint nicks, refused to replace a bulb that went out on my way home. Had issues with rear windows and their solution was a can of wd40 down the side of the car. If you're buying a new $100k vehicle go here, if you are looking for anything less steer clear and make your purchase elsewhere.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us. We are sorry to hear that you were dissatisfied with your experience and had some issues with the vehicle. We take customer feedback seriously and hope you will contact our sales manager Tavon Johnson with your concerns. His email is tjohnson@bobdavidsonauto.com, or he can be reached at our main number (410) 661-6400. We look forward to connecting with you directly and following up with you.
I LOVED MY NEW CAR SALES EXPERIENCE AT BOB DAVIDSON!
I LOVED MY NEW CAR SALES EXPERIENCE AT BOB DAVIDSON!!!! BILLY HICKS & SAM MAIOCCO WERE FANTASTIC TO DEAL WITH..... SUPER GREAT GUYS. COULDN'T BE HAPPIER! IF YOUR INTERESTED IN A VEHICLE YOU GOTTA SEE THIS DEALERSHIP!!!!
I LOVED MY NEW CAR SALES EXPERIENCE AT BOB DAVIDSON!
I LOVED MY NEW CAR SALES EXPERIENCE AT BOB DAVIDSON!!!! BILLY HICKS & SAM MAIOCCO WERE FANTASTIC TO DEAL WITH..... SUPER GREAT GUYS. COULDN'T BE HAPPIER! IF YOUR INTERESTED IN A VEHICLE YOU GOTTA SEE THIS DEALERSHIP!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are happy to hear that you have had a positive experience with our dealership and we appreciate your recommendations. Please reach out to us with any future needs you may have.