Reviews
Incredible Experience!
We had a fantastic experience at Bob Davidson Ford Lincoln! Martin was outstanding. He was patient, listened to what was important to us, and took the time to help us find exactly what we wanted. We were introduced to several members of the team and warmly welcomed by all. If you are looking for a truly personalized touch when looking for your next car don't make any decision before visiting them!! Looking forward driving our new Nautilus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elana, thank you for the amazing review! We are thrilled you had such a wonderful experience with us from start to finish and were taken care of by Martin and others on our team. We appreciate the great recommendation and hope you enjoy your new Nautilus! Take care.
Continued excellent service
We purchased our 5th car from Bob Davidson Ford Lincoln because they continue to treat us like family. From sales to service, every encounter has been first class and we have every intention to remain loyal to this dealership and its team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, thank you for the wonderful review! It is so great to hear you feel like family when you walk through our doors and have always had a great time purchasing a car from us. We hope you enjoy this new one and look forward to seeing you again soon.
Pleasantly Pleased!
I'm very satisfied with my experience at Bob Davidson Ford and I would recommend this dealership! I've purchased many vehicles over the years and I dread the purchasing process because it is usually such a hassle. I was pleasantly pleased that we struck a deal quickly and the staff was able close the transaction in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marie, thank you for the wonderful review! We are thrilled you left Bob Davidson happy and satisfied with the purchase you made after your amazing experience with us. We hope you enjoy the new car!
Buy again
Fastest place to buy a vehicle, in and out in less than 90 minutes. Sales and office staff very competent and friendly. Facilities were clean and much bigger than seen from the road. I will buy there from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob, thank you for the great review! We are thrilled you had such a wonderful experience with us buying your car. We look forward to continually helping you for the years to come! Take care.
Great experience
Your Product Specialist, Gene Walsh, Was a breath of fresh air in regard to salesmanship and the process of purchasing a new car. Gene was very knowledgeable and was able to communicate in a way that was very reassuring. No surprises. He delivered in every respect. Bob Davidson Ford and Gene will remain our family “go - to” car experts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review and compliments on behalf of Gene. It's so great to hear of the wonderful car buying experience you had with him and our company and we are thrilled you were able to walk away with a new car. We look forward to seeing you again for all your car wants and needs. Take care!
Friendly and helpful
The most noticable part of my experience was how friendly and courteous every one was to me. My father purchased a truck last year from there and said he had a similar experience. Thank you to everyone at Bob Davidson Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt, thank you for the great review! It is always our pleasure to ensure our customers feel happy, comfortable and at ease while buying a car and you experienced just that. We hope you enjoy and take care!
Service Excellence
I absolutely love my new Ford Escape! The staff was amazing. From the first email that I sent to driving off of the lot I knew I was in the right hands. They offered me a great deal and we’re extremely helpful. On the day that I was set to come in to pick up my vehicle, it rained heavily. Brian texted me and asked me to be careful in the rain! We can’t wait to go back for our next Lincoln!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nisa, thank you for the amazing review! We are thrilled you had such a wonderful experience with us and truly received the best service from our entire time. We hope you continue to love your Ford Escape for many years to come. Take care!
They turned a negative shopping experience around
I had been to several dealerships over the past week looking for a new truck (two other Ford dealers and some others). But every time we left with a feeling of being appalled, frustrated, and all and all lied too. Bob Davidson Ford staff and more specificity Austin changed my mind the very instant I walked into the door. Have you ever purchased a new car with a 4 year old? We did and the experience was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, thank you for the wonderful review. We are thrilled you had such an amazing experience with us and Austin provided such excellent service. We always strive to have our customers feel welcomed and at ease during the car buying process because even without a 4-year-old it can get stressful! We are happy you left with what you had it mind and hope you enjoy. Take care.
Great follow through
My experience at Bob Davidson was first class all the way. From my first encounter with Sales expert Victor Difatta till the special order Ford Transit van was delivered all my expectations were met or exceeded. Getting exactly what I wanted on the van was really important to me. Victor made sure and double checked everything. My trade value was very fair. I am very happy with my experience and would highly recommend Bob Davidson Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you so much for the wonderful review. It's so great to hear about your amazing experience from start to finish and that our staff took spectacular care of you from start to finish. We appreciate the recommendation and hope you enjoy your new van! Take care.
Stress-Free Car Buying
This was my second time doing business with Bob Davidson Ford. I purchased a 2014 Mustang from them on a late December night in 2013 and still recalled an excellent customer service experience, so after shopping around and getting competitive quotes on a new 2019 Mustang, I walked in to see what sort of deal we could strike. I was not disappointed, Bob Compton gave me exceptional service. I was a little picky, not settling for anything less than a color and standard transmission. They didn't have a single one that fit my needs on the lot, but that wasn't an issue. Bob pulled a variety of vehicles that met my specifications from all over the region, presenting each window sticker to me and letting me decide at my leisure. I never felt pressure at ALL, that's key, and one of the main reasons I recommend this dealership. After deciding upon the Mustang I wanted, we began negotiations on price. I'm not a stickler, but I do enjoy negotiating and getting a good deal. Neil Gillies, the sales manager was a pleasure to negotiate with. I went to prior dealerships earlier, and while I won't name them specifically, the sales managers up until then were dismissive and unwilling to negotiate a price with me. I could tell Neil and Bob sincerely wanted to earn my business, and we were able to agree on a price undercutting the competitors by a fair margin, all while ordering me EXACTLY what I wanted. After we agreed on a fair price for the car, I dealt with Kate Higgins in the finance office. She was very pleasant to deal with, and shopped around for competitive APRs for me. I signed all of the paperwork and left excited to get my new Mustang in a few days! Upon returning home, I reviewed my contract, and noticed a package I didn't remember agreeing to, nor had use for. I called the following Monday and left Kate a voicemail with my concerns. She promptly returned my phone call and apologized for the mistake, vowing to remove them, which she did upon my return for delivery. THAT is what I call customer service. This is my second Mustang from Bob Davidson Ford. I'd still be driving the first one if someone paid more attention to the road than their phone and didn't crash into me. The LAST thing I wanted after a near death experience, as well as losing my prized possession, was a stressful experience with a dealership. THAT is why I went to Bob Davidson, their customer service is exceptional, their prices are competitive, and I genuinely felt like the people I dealt with wanted me to leave happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car