Reviews
Service appt
Someone greeted me before I exited my vehicle. Although the computer system was down, the service writer was able to process my visit. The waiting area offered coffee, water and vending machines.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Easy Buying Process
I bought my first truck from here, Shawn was very good at explaining everything to me and he was right when he said I would fall in love with the truck. Also Shane was very helpful getting me into my truck because I had zero credit, but with his help and my co-signer he was able to help me drive home the same day. I have already recommended Dane County Auto to my mother, Fantastic Dealership with Fantastic people. I hope to be a long time customer of Dane County Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Dealership Around!
I am so happy I stumbled upon this gem of a dealership in my search for a used car! My fiance and I recently purchased a 2006 SAAB 9-5 and couldn't be happier with it. The salesman (Dennis) was extremely helpful and relaxed throughout the process. As first time buyers it was very comforting to know all he wanted was to get us the RIGHT car, not the most expensive car. And dealing with the finance manager Ryan was just as easy. He made a quick job of getting us the loan we needed, with a very good interest rate to boot! Overall we are unbelievably pleased with this experience. I can't recommend them enough and we will absolutely be back for our next vehicle purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Will do business again
Hands down the best pricing in the tri-state area, I did a lot of shopping around before buying here. The service was great, no haggling needed. Dennis (sales) and Shane (finance) were great! As a woman who came in to the dealership alone I was pleasantly surprised how honest and easy they were to do business with. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Dealership Around!
I am so happy I stumbled upon this gem of a dealership in my search for a used car! My fiance and I recently purchased a 2006 SAAB 9-5 and couldn't be happier with it. The salesman (Dennis) was extremely helpful and relaxed throughout the process. As first time buyers it was very comforting to know all he wanted was to get us the RIGHT car, not the most expensive car. And dealing with the finance manager Ryan was just as easy. He made a quick job of getting us the loan we needed, with a very good interest rate to boot! Overall we are unbelievably pleased with this experience. I can't recommend them enough and we will absolutely be back for our next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, Friendly and knowledgeable
Purchased a 2009 Chevy Malibu yesterday and couldn't be happier. The help I received from both Shawn Smith and Shayne Miller was excellent. Shawn was very knowledgeable and not pushy and Shayne expedited the financing as quickly as possible. Would definitely recommend Dane County Chrysler and I will surely return again. Thanks guys!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us this review. At Dane County Auto we strive to provide high quality customer service and we are pleased to hear we are meeting our objective. If there is anything we can do for you in the future, please do not hesitate to contact us!
Great experience!
Great buying experience......straight forward, friendly, helpful and honest! Would recommend this dealership, love our new car and had a very smooth, quick transaction- which is what we needed, as we were in between softball games for our daughter! :). Thanks Lynn!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Nykki. Congratulations on your new vehicle. We are thrilled that Dane County Auto was able to help you in finding your new vehicle. Ryan and Lynn are truly talented members of the Dane County Auto team, and it is great to hear that they were able to make the car-buying process smooth and enjoyable. We will surely pass along your feedback to Ryan and Lynn and their manager. Thank you and congratulations once again.
Love our 2014 Chysler Town and County S
Love our 2014 Chysler Town and County S We recently bought a 2014 Chrysler town and town S.We couldn't be more happier with the excellent care from Dane County Dodge in Stoughton,WI. We had the best salesman anyone could ask for, (Dennis Calvert) was very helpful,honest,caring,and very patient with myself and my family especially with my children. Also we had the best finance Manager around(Ryan Acker). Ryan went beyond a normal finance manager would do such as find us the lowest APR and willing to only a couple company's instead of many of them to ruin our credit score,he was also very kind,he didn't make us feel rushed at all when doing paper work, like we felt other places did. Over all the whole dealership was outstanding. We would differently recommend this dealership to everyone,hands down the best in Wisconsin! It's a ***** 5 star in our book! We will be back as customer when we are looking for another vehicle. Lora Williams Madison,WI
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2014 Chrysler Town and Country and welcome to the Van Horn family! We greatly appreciate your feedback. Dennis is truly well-versed in all aspects of the industry and the car buying process. We are very pleased that he was able to provide you with exceptional customer service, and we will be sure to pass along your comments. Thank you once again for your feedback.
Not happy
Sales shark, my family almost died in one of their new cars last night! Not even one day of buying a car! If they care!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
First and only stop
Very good buying experience. They obviously ask if you want the extra options like extra warranty's and things of that nature, but that is secondary to getting you into the car you want. Very friendly and helpful in all facets of the car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. We are thrilled we could provide you with such great service! At Dane County Auto we pride ourselves on our professionalism and dedication to customer service and we are happy you enjoyed your experience with our dealership. If you need anything in the future, please do not hesitate to contact us! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers.