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Don Hewlett Chevrolet Buick

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Don Hewlett Chevrolet Buick Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2004

Our local Austin Chevrolet and Buick dealership is one of the largest in Central Texas. We are rated to be your first choice when looking for superior service, great values, and a large selection of new and used cars, trucks, and SUVs. Stop by and visit us in Georgetown. Don Hewlett, Texas True.

...



We believe in the Customers for Life philosophy at Don Hewlett Chevrolet Buick. Mr. Don Hewlett began teaching his employees this philosophy in 1971, and we continue it today. We treat our customers like we want to be treated!

"Don Hewlett, Texas True."

Service

Wheel Balance

$59.95

Oil, Filter Change

$39.95

Coolant System Service

$129.95

Transmission Service

$119.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
1619 lifetime reviews. Includes reviews of Don Hewlett Chevrolet Buick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Richard... Eaves

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Rick -Thanks for choosing Don Hewlett Chevrolet as your preferred dealership and thank you also for these kind comments about your service advis...or Alicia. (We're kind of fond of her, as well!) Please call on us the next time we can be of service to you or your family.Best regards -The Don Hewlett Chevrolet Customer Care Team


    Worked with:
    Steven Lawrence

    Sales

    (4.3) 7 reviews

  • 5.0 out of 5
    December 3, 2018

    I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is Finance... was also outstanding!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Stout -Thank you for your recent new vehicle purchase and for putting your trust in our dealership. Now that Paul has you fixed up with your... new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service!Thanks again for your business and your thoughtful review.We hope to see you soon -The Don Hewlett Team


    Worked with:
    Brett McCleney

    Finance & Insurance Director

    (5.0) 50 reviews

    Paul Britton

    Sales & Leasing

    NOT RATED

  • 5.0 out of 5
    December 1, 2018

    I am amazed each time I am there. All employees look and act like they really enjoy their job. I am asked multiple times if I need anything.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Tom:Thank you for shopping with us at Don Hewlett. We appreciate your kind review.Our staff is committed to providing each of our clients with th...e best automotive experience!We look forward to seeing you soon.Don Hewlett Support Team


    Worked with:
    Buddy Shepperd

    Finance & Insurance

    (4.9) 64 reviews

    Phillip Davis

    Sales & Leasing

    NOT RATED

  • 1.0 out of 5
    November 19, 2018

    After having my car for 5 days to look at 2 issues my car was returned with no resolution. I actually had to fix an electrical issue myself after the car... was returned. At one point they had told me that my battery was no good. Since it was under warranty, I had them remove it, where them I had to pick up the battery, drive it to the seller location, they tested the battery only to find that there was no issue with the battery at all, thanks for wasting an hour of my work day. All in all I will never take my car back to the dealership to have anything looked at. I was greatly disappointed as the Quick Service department does a really decent job.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chris -Thank you for your recent visit to the Don Hewlett Service Department. I'm sorry to learn from your comments that you continue to have is...sues with your vehicle electrical system. Due to the intermittent nature of the primary concern and lack of any related hard component failure we stand behind the original diagnosis that at the very least your vehicle has a failing battery that needs replacement. Should you continue to experience similar vehicle issues and would like to work together towards an ultimate fix, please contact your service advisor: Paul Conrad.Thank you for the chance to earn your continued business -Mike Hewlett

  • 5.0 out of 5
    November 18, 2018

    Carl Staves made our purchase of a new Tahoe a delightful experience. He asked the right questions, listened carefully, showed us all the vehicles that... met our specifications, and gave us time to make our choice. Professional, patient, and personable.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey there Georgetown Gal - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family ...when you need us. Now that Carl has you fixed up with your new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service!Thanks again for your business and your thoughtful review.We hope to see you soon -The Don Hewlett Team


    Worked with:
    Carl Staves

    Sales & Leasing

    NOT RATED

  • 5.0 out of 5
    November 18, 2018

    We weren't in the market for a new vehicle, but life happens and your old faithful Tahoe gets totaled in a wreck , not your fault. We were recommended... to go to Don Hewlett Chevrolet. Did my research on their great website and knew which one we wanted to test drive. Made an online appointment and Carl Staves contacted me the same day. When we went from the time we arrived we were treated like family. Best decision we made. Go see them, you will be glad you did!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello!We are so happy to read such a great review about working with Carl Staves on our sales staff. Thank you for selecting our dealership. Don Hewle...tt Support Team


    Worked with:
    Jeff Grazioplene

    Finance & Insurance

    (4.8) 52 reviews

    Carl Staves

    Sales & Leasing

    NOT RATED

  • 5.0 out of 5
    November 15, 2018

    This is my fourth vehicle from this Dealership and I will return when it is time for another. Service after the sale is superb! The end to end experience... is enjoyable and one that I recommend to others.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Buddy Shepperd

    Finance & Insurance

    (4.9) 64 reviews

    Phillip Davis

    Sales & Leasing

    NOT RATED

  • 5.0 out of 5
    November 12, 2018

    This was my second time purchasing a vehicle at this location and once again I left feeling like what I had to say mattered. The staff were friendly and... extremely welcoming. At Don Hewlett you aren't just treated like a sale that needs to be closed, you are treated like a person and they will always work to get you the best deal they can to meet your needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Rin: Thank you so much for the encouraging review you sent in for Coach. We truly appreciate the opportunity to be of service to our guests. We'...ve passed your review to our entire management team this morning. Thank you for purchasing a second vehicle from our dealership. We hope to help you when you are in need of your first service for your new vehicle. Don Hewlett Support Team


    Worked with:
    Zane Busch

    Sales

    (5.0) 8 reviews

  • 5.0 out of 5
    November 12, 2018

    Brandon Luther is an exceptional sales person, I do all my business with him. He took his time and showed me several different vehicles and made sure I... got exactly what I wanted. And the free pizza was a bonus!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey there Wayne W. - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family when y...ou need us. We hope to see you soon -The Don Hewlett Team


    Worked with:
    Buddy Shepperd

    Finance & Insurance

    (4.9) 64 reviews

  • 5.0 out of 5
    November 12, 2018

    Service was a first class experience. My service advisor, Jim Lashley, was courteous, professional and very knowledgeable. Service was completed as promised... and in a timely manner..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Steve for this glowing review! It means a lot when we earn high praise from one of guests. Thanks for taking the time to share your experien...ce on the inter-web. Please call on us the next time we can be of service to you or your family! Take care - The Don Hewlett Team


    Worked with:
    Buddy Shepperd

    Finance & Insurance

    (4.9) 64 reviews

    Shannon Wolf

    Sales & Leasing

    NOT RATED

    Shaun Wolf

    Sales

    NOT RATED

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Don Hewlett Chevrolet Buick

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