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2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Hewlett Chevrolet Buick from DealerRater.

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Barry was great - not pushy and very upfront with us from...

Barry was great - not pushy and very upfront with us from the start. In fact, our decision to buy the vehicle was in part to the good service he provided. Misty was pleasant to work with as well - knowledgeable and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service, friendly personable service, NO...

Great customer service, friendly personable service, NO PRESSURE, beautiful dealership, good selection,energetic sales staff. Overall, I had a GREAT experience shopping for a new car!Dealership is in a good location. Both salespersons made sure that I was comfortable and well taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was met in the parking lot by Neal just a few minutes...

I was met in the parking lot by Neal just a few minutes after I arrived. He took me in a golf cart to see the car I was interested in. (It was 100 degrees that afternoon)When I saw another car I liked, Neal found out that it was not sold and we went for a ride. Everyone at the dealership was friendly, polite and helpful. The whole process took much less time than any other car-buying experience I've ever had! I will definitely recommend this dealership to my friends! Oh, I forgot to mention that I received several emails from the dealership before I ever went in person. This was great information and helped me make a decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Low-pressure sales approach, which was what I have to...

Low-pressure sales approach, which was what I have to have. Willing to answer questions without commitments to purchase on the spot. A genuine concern to take care of the customer, whether you buy from them or someone else. We were encouraged to go with our plan to shop and compare other makes and dealers, and were welcomed back with open arms. Very nice experience. This car was for my Mother. I also purchased my very first new car from Mr. Hewlett personally back in December of 1982 when he was still with Compton Motors. Same great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased a commercial truck through the internet sales...

I purchased a commercial truck through the internet sales group. They were quick to respond, located the specific service body I needed, and the transaction was one of the smoothest ever experienced. If you are interested in great customer service ask for Barry Harting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Only issue that I had was that the hoodliner was falling...

Only issue that I had was that the hoodliner was falling off a little. It was ultimately my fault that I did not notice it, but when buying a car the hoodliner is usually not a priority for it. I'm not sure if the dealership knew about it, but I'm sure they did and it would of been nice for it to be mentioned to myself or at least tempted to get fixed. Other than that, I had an outstanding experience. John was nice and supportive and asked every question that I had. After we looked at the first car, he knew exactly what I was looking for. Financial paperwork went smooth and they did not waste any of my time by waiting all day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Barry was informative, friendly, and made it as easy as...

Barry was informative, friendly, and made it as easy as possible for me to purchase this vehicle from an out-of-town location. The purchase process was less than 2.5 hours and the financing was pre-arranged to the purchase process. Barry also went completely through the vehicle options with me - which was a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a Chevrolet Avalanche from Don Hewlett Chevrolet...

I bought a Chevrolet Avalanche from Don Hewlett Chevrolet three years ago. I was very satisfied with that purchase and have been satisfied with my service over the last three years. Consequently, it made absolute sense to me to return to Don Hewlett Chevrolet to purchase a car for my wife. Because of the way everything has always been handled at the dealership, including the body work I had done on my Avalanche, Don Hewlett Chevrolet has certainly become MY Chevrolet dealer.......even though I live over 100 miles away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience I have ever had! Out of all...

Best car buying experience I have ever had! Out of all the online price quotes I requested, Jeff responded the quickest and made me feel the most comfortable about my purchase. The entire process was no hassle and the attention I was shown will make me and any friends I can refer continue to deal with Don Hewlett. Ask for Jeff! Jena Althaus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Bradford was an excellent help in attaining the...

Mr Bradford was an excellent help in attaining the vehicle I was looking for. He was very friendly and professional and made my purchase with this dealership very easy and smooth. Everything from the time I walked in until I drove off was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.