Mac Haik Ford Lincoln

Thanks to Jeff. He contacted me immediately after my internet inquiry and worked to get me exactly what I wanted at an unbelievable price. If you need... a vehicle, he will work to make sure you get what you want and is straight with you throughout the process. Was a great experience working with you and the dealership. Everyone I met showed great customer service and wanted only to help.

2015 Lincoln Navigator had slow leak in the tire. Wife took it for repair and was told sometimes tires just leak. Was told they pulled the tire off the... rim and no issue. I called BS. Happened several times again and she took it in once again. Service told her it would be a 4 hr wait. Once again called BS. She took it in again today and they found a small nail in the tire. This is BS. Should have been found on the 1st visit. Poor service.

I have purchased several cars here over the last 8 years and have had a great experience every time. See zollie Keebler in new car sales. Amazing guy.... The service dept has always taken care of any issues with out a problem and never had to go back for repeat service.

Jeff was very knowledgeable with all my questions. I didn't have the best experience with another dealership company and he made sure that he listened... to all my wants in a vehicle. Long story short I was recently in a car accident that lead to me not having a vehicle and once the rental ran out I was about to be without a vehicle again, still waiting for the insurance company to resolve my total loss claim. Mind you that the accident wasn't even my fault. When I explained my situation with Jeff, him and his team made sure that I had a vehicle to drive till they found the perfect one for me. Not a lot of companies would do that for you. Of course I had to make sure I had a purchase in play...LOL but still, that is going beyond the assistance they even had to do. It took about a day to get the perfect vehicle located, in which I felt safe and comfortable with getting behind the wheel again. Jeff took customer service to the next level, I work two jobs and he made his way to meet me at one of my jobs to get me a loaner to me while waiting for my new vehicle to come in. Also as my vehicle was being delivered to the dealership, I was driving back in the loaner to get my new vehicle, we ending up having a little hiccup with the loaner, the skid plate came lose and was handing. I didn't feel safe driving so I had to pull over. I called Jeff to let him know and he said " Are you OK?" Are you in a Safe Place? I told him I was and asked him what I should do. He's response was, Stay there I will come get you and calling a tow truck to come pick up the vehicle. He came and sat there with us waiting on the tow truck which ended up taking a bit longer then was told. He suggested he just bring us back to the dealership where we could sit in the AC instead of the outside heat and He would wait for the tow company to come get the vehicle. Now that was truly a customer service 5 star. With all said and done, they brought the loaner back, just needed to tighten the bolts on the plate nothing too crazy and I was able to get into my new vehicle that evening. Jeff has reached out twice so far to make sure I was happy with my purchase and made sure I felt safe in my new vehicle. So if anyone is looking for great service and care I would recommend Jeff Von Christierson as your sales guy and Mac Haik for overall company to work with. Thanks again for all you have done for me, will recommend anyone looking for a vehicle to get from you guys.

Jeff worked hard to get the deals we wanted. Go see a Jeff, he will take care of you. We ended up buying two cars from him.

My family has purchased five vehicles from Mac Haik over the years and we are always more than happy with the experience. The salespeople are always friendly,... helpful, honest, and knowledgeable. Jeff and Doc were no exception with the purchase of this truck. The process is always efficient and as quick as they can make it. The dealership values your time and wants to make sure you get the best deal. When we are looking for a new car or truck, we never consider any dealer other than Mac Haik.

These guys took care of me by offering a great deal on my trade in and getting me in a brand new upgraded vehicle. Jeff made it a fun experience.

I had been looking for a truck online and by the time we would get there, the truck would be gone. I just happened to pull in Mac Haik. I was greeted by... Jeff Von Christierson. The experience with Jeff was good until I wanted to upgrade my truck because the bed on the truck I bought was to small.I asked Jeff to find me a larger truck. Apparently it wasn???t important to him.By the time he would ask about a truck it would be gone.He made his money off me and after that he didn???t care. If your considering buying from Mac Haik, I would avoid buying from Jeff.He is just as fake as the best used car salesmen.

After submitting my criteria for a vehicle on cars.com, Jeff was on the ball in finding me exactly what I was looking for. From then on the process was... quick and painless. Not once did I feel pressured or pushed to buy/ look at anything I wasn???t interested in. Jeff was readily available for any questions or concerns I had at all times. 10/10 would recommend. Great experience.

We came in looking for a new Explorer. Jeff was very helpful in our search and found us the perfect fit. We are very happy with the vehicle and our experience... at Mac Haik.