Reviews
I purchased our Nissan Altima back in 2019 brand new!
I purchased our Nissan Altima back in 2019 brand new! We had an issue with the engine light showing on. Reggie Guillory was the service Advisor very pleasant to talk to. He should so much patience and understanding. He texted me and kept me updated throughout the service session. He also recommended other services that were needed! Reggie is a trusted advisor and Great addition to Nissan staff!
I purchased our Nissan Altima back in 2019 brand new!
I purchased our Nissan Altima back in 2019 brand new! We had an issue with the engine light showing on. Reggie Guillory was the service Advisor very pleasant to talk to. He should so much patience and understanding. He texted me and kept me updated throughout the service session. He also recommended other services that were needed! Reggie is a trusted advisor and Great addition to Nissan staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you so much for your feedback about Downtown Nashville Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Scheduled repair as smooth as silk.
Scheduled repair as smooth as silk. Timely, reasonable prices, ride to work and home on a hot summer day. That?s it in a nutshell
Scheduled repair as smooth as silk.
Scheduled repair as smooth as silk. Timely, reasonable prices, ride to work and home on a hot summer day. That?s it in a nutshell
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith Junior, your wonderful feedback and rating mean a lot to us. We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
All went well the service rep.
All went well the service rep. was great he took his time with us and was very helpful and did all the with auto insurance plan
All went well the service rep.
All went well the service rep. was great he took his time with us and was very helpful and did all the with auto insurance plan
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vernon Trice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Downtown Nashville Nissan. We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Everyone was great , serviced in a timely manner.
Everyone was great , serviced in a timely manner. After service was done the car rinse/wash was very nice. They were very informative about other questions asked.
Everyone was great , serviced in a timely manner.
Everyone was great , serviced in a timely manner. After service was done the car rinse/wash was very nice. They were very informative about other questions asked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ruth Gardner, reviews like this give us motivation and help us ensure we provide high-quality care. We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Had my Juke towed in on Monday to have major service
Had my Juke towed in on Monday to have major service done. Got a loner car and had mine back on Thursday. They did a great job. Spencer in the service department is great and always goes beyond to make sure you are happy with everything.
Had my Juke towed in on Monday to have major service
Had my Juke towed in on Monday to have major service done. Got a loner car and had mine back on Thursday. They did a great job. Spencer in the service department is great and always goes beyond to make sure you are happy with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beverly Voelker, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Nashville Nissan! We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Excellent Service, dealership comes highly recommended.
Excellent Service, dealership comes highly recommended. Reggie in the service department is very knowledgeable and professional. He kept me informed of the process for having my vehicle serviced. Waiting area for the service department is very comfortable.
Excellent Service, dealership comes highly recommended.
Excellent Service, dealership comes highly recommended. Reggie in the service department is very knowledgeable and professional. He kept me informed of the process for having my vehicle serviced. Waiting area for the service department is very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruth Robinson, your satisfaction is our top priority. We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Reggie is an awesome service representative.
Reggie is an awesome service representative. I am recommend him to friends and family for all service needed for their respective. He answered all questions.
Reggie is an awesome service representative.
Reggie is an awesome service representative. I am recommend him to friends and family for all service needed for their respective. He answered all questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara Biggers-matthews, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Nashville Nissan! We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
I?m a very satisfied customer of Nissan downtown
I?m a very satisfied customer of Nissan downtown NASHVILLE. We bought our car there and been very pleased with the experience. If we buy another vehicle it will be from there.
I?m a very satisfied customer of Nissan downtown
I?m a very satisfied customer of Nissan downtown NASHVILLE. We bought our car there and been very pleased with the experience. If we buy another vehicle it will be from there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Janet Jones, thank you; we appreciate your feedback! We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Service was efficient and on point.
Service was efficient and on point. Installation of wind guards to my new Rogue cleaned the lines and make me smile. Great service all the way around.
Service was efficient and on point.
Service was efficient and on point. Installation of wind guards to my new Rogue cleaned the lines and make me smile. Great service all the way around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffry Gordon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Downtown Nashville Nissan. We are thankful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day, and many happy miles ahead!
Purchased a 25 Pathfinder this weekend!
Purchased a 25 Pathfinder this weekend! Fantastic experience with great customer service! Made us feel like family! Best experience ever at this dealership! Marcel was friendly knowledgeable and helpful showing us all the features of my car! I couldn?t ask for more!!
Purchased a 25 Pathfinder this weekend!
Purchased a 25 Pathfinder this weekend! Fantastic experience with great customer service! Made us feel like family! Best experience ever at this dealership! Marcel was friendly knowledgeable and helpful showing us all the features of my car! I couldn?t ask for more!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon Roby, we're so glad that we were able to go above and beyond your expectations! We are thankful for your trust and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know! Have a wonderful day!