Reviews
Covert Cadillac is an awesome dealership.
Covert Cadillac is an awesome dealership. Sales, service & employees very helpful& knowledgeable. Would recommend Covert Cadillac to family & friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Department far exceeds the customer services
The Service Department far exceeds the customer services than the Sales Department. Received great services from the Service Department but very poor service from thySales Department.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I like the location of the dealer, they have great
I like the location of the dealer, they have great service, and nice people. Hope we come back soon!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to deal with.
Easy to deal with. Sameer stayed on top of things... and followed up quickly. Art kept things moving. Good experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courtesy professional detail helpful trustworthy
Courtesy professional detail helpful trustworthy knowledgeable organized customer service oriented eager delivery determined I would recommend my friends and family
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Craig Martinez was great to work with!
Craig Martinez was great to work with! I would highly recommend him as your next salesperson.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kafui was an absolute pleasure to work with, from start
Kafui was an absolute pleasure to work with, from start to finish. A true professional!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a great experience working with covert team, they
It was a great experience working with covert team, they totally understood what I was looking for in a car as well as deal. They made the process so quick and easy. I will definitely recommend people to check covert cadillac for their next purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff was excellent, friendly and courteous.
Staff was excellent, friendly and courteous. The dealership was clean and welcoming. I didn’t feel pressured and left happy to be part of the Covert family. The only issue I had was initially being low-balled on my trade. Also, the advertised price of the Denali I purchased (I researched it online prior) turned out being $1500 dollars more when we got to the desk after dealer add on’s (Covert protection package I believe). Needless to say after negotiating I left happy with the price I paid. The finance manager experience with Art was also pleasant, went over a few add on options but was not pushy. Great conversation and extremely knowledgeable. Before leaving, a customer care representative came to meet with me personally to ensure my experience was top-notch. I would buy again from covert in the future.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
My service advisor Alex Brickell
My service advisor Alex Brickell is amazing and always keeps me informed of my truck. His whole team at Covert GMC are amazing. I will totally recommend Alex Brickell for the fine work he does at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sherry Woodyard 512-583-3416