Reviews
Nice, Knowledgeable Salesman
Darrin Cole was very patient and helpful with informing me on every question I had regarding new purchase. He shares my love for trucks as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, We appreciate you taking the time to leave us a response, Cindy! Drive safe, and we'll see you on the road.
Great experience
Abbi is the best. She made the process smooth and easy. I hate car shopping but this was a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Jim and Tom were super helpful and I have my Toyot
Jim and Tom were super helpful and I have my Toyota 2012. They helped me throughout the process. AutoNation is a great place to get your car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Andrews, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Four hours to replace a 12V battery was twice too long
Four hours to replace a 12V battery was twice too long but I did arrive without an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Took our 18 Toyota Prius to have the brakes checked and
Took our 18 Toyota Prius to have the brakes checked and we had to wait 3 hours before the service was done.We usually work with Art Gomez but were met by Carl Scheidt he scheduled us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Pancho, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Greg Coy is the BEST
I always know Greg will take care of my vehicle, only recommend what is NEEDED, and get me in and out as soon as able. I trust him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joanna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Rav4 service
Took almost 3 hours to complete oil change & inspection with most of that time finding service issues that don't exist. Api told me my brakes were almost metal on metal so I stopped at a brake place on the way home. Not close to true. Same with tires and I suspect the rest of the issues. Having an appointment doesn't make anything any quicker while they hold you hostage
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Virginia, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
Fantastic customer service from Ruben Gallegos
I had a great experience with Ruben Gallegos. My car had been totaled in an accident and because it was the other driver's fault, I had to deal with their insurance which took forever and I had to turn the rental in before I had the funds to purchase a car. I explained my situation and Ruben did not hesitate to offer to come pick me up in Cedar Park so I could do my test drive back to the dealership. I bought a 2019 Volkswagen Tiguan with a little over 16K miles. It is a great car in perfect condition and I got a great deal! The customer service from Ruben was spectacular! He even sent me texts after the purchase to make sure I was happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
5 stars- great experience
Stevie and the used car team provided fast, friendly service. I would recommend this to anyone looking to sell a used vehicle in Austin! Will definitely be back here next time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Will! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.
Not a great experience overall, it seems they were just
Not a great experience overall, it seems they were just trying to upsell me on stuff by the recommend by the mechanic and I took it somewhere for a second opinion and told me everything they were recommending was looking in good shape. As well my car was ready for more than 30 minutes before they call me that the car was ready after being waiting 3+ hours for a regular service and alignment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello Abeo, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.