AutoNation Toyota South Austin

Quick oil change. Provided an update and fulfilled two other services in less than two hours.

Jared Jones took care of everything like he always does.

While service mechanics were a little slow today, Wes (service rep) was super easy to work with, as usual.

I called my service rep. Greg Coy and ask if the battery I brought was still under warranty he said yes,, come in and they would replace it, I did and the did a great job.

Customer service was appalling! Greeted by greeters with no mask and no social distancing? Asked where his mask was and ask me what business was it of mine???

I have been coming to this Service Dept since 1997 when I bought my 1997 RAV4 and 2007 RAV4. Greg Coy was the first service person I met and continue to go to. He is an asset to the Toyota service dept. He is very professional, caring, remembers his customers and always goes out if his way to make sure everything is being done to your vehicle that is needed. He is why I travel hours to bring my 2004 Toyota Prerunner to him when I am traveling all over Texas to house/dog sit. My truck's gear shift was slipping so had it worked on and it was finished in less time that was stated and working great. Thank you Greg for keeping my 2004 Toyota Prerunner running like new.

The day before I visited Capital Cheverolet I explained everything I wanted and that I wanted to stick withing a budget. Salesman was very pushy from begining, spent most of his time with me bragging about his experience and then found a vehicle and had me put down a 5004 deposit well that was without even running my credit, left here went back the next day told him i recanted,went to Toyota spoke with Cate explained my situation she was very honest and forthcoming from the begining not showing me anything i did not feel i could afford, Capital Chevy was not even willing to talk numbers just deposit, after 30 mins Cate came back with her manger he told me he could get the deal down and withing 2 hrs I was done with a big bow on a 2020 Corrolla with only 15 miles!!!

The whole process was so smooth, definitely recommend the guys at Auto Nation. Everth our sales consultant was very attentive and helpful.

The best experience I?ve ever had on any dealerships

Paul Avalos at the South Austin Autonation location did an excellent job. He is very knowledgeable and respectful of my needs. He helped me get into an absolute awesome truck that I?m proud to own.