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AutoNation Toyota South Austin

(3,883 reviews)
Visit AutoNation Toyota South Austin
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(3,883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Gabriel was very helpful and helped me so much in the

Gabriel was very helpful and helped me so much in the process. So thankful and great full that he was my salesman!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Luis and Mel helped me out and it was a great process.

Luis and Mel helped me out and it was a great process. I did not think I would love the Camry as much as I do. Beautiful car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Renee! If you ever need help, just give us a call. Happy motoring!

A friendly staff and low pressure approach with good

A friendly staff and low pressure approach with good selection equals a good overall buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Just didnt feel good walking out with a brand new

Just didnt feel good walking out with a brand new vehicle. I have had much better experiences in the past with other dealerships. I purchased a new Tacoma 7 years ago at Lost Pines in Bastrop and regret not purchasing there even though they didn't have the vehicle I was looking for. I would not recomend anyone use this dealership or and will not be returning. I'm pretty easy going, came in for a specific vehicle, didn't ask for much and left not all that excited about my experience. I was not offered any documented information to tell me what was included in my vehicle. I recieved the purchasing contract and my vehicle. I had to go to Toyota's website to figure it out myself. It is impossible to speak with anyone over the phone when you have questions. I called and the phone just kept ringing until I was hung up on without ever speaking to anyone. I would also like to cancel the vehicle protection plan because I don't feel confident in your ability to provide good service for my vehicle in the future and I can't get a copy of it to see if it is even possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Overall good experience.

Overall good experience. However, sales guy and manager are pretty rigid and not willing to work with the numbers to fit our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rolie, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Great experience.

Great experience. My daughter and I made an appointment to look at EVs. Sarah Soto took excellent care of us!! She was ready for us (no waiting around). She was knowledgeable and kindly answered our many questions. She explained financing options to us. I cannot recommend her enough! The dealership location is good too and very convenient for me. We were introduced to the manager and I appreciate that he, nor Sarah, tried to corner us with the hard sell. I had informed them from the start that we were just beginning to look at our options and they were respectful of our process. They shared good info without overwhelming us. The current financing options are outstanding and very enticing. My ONLY negative about this dealership is that they do not have a convenient and attractive bathroom for customer use in the front/main building. Otherwise great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Laura, thank you for leaving this detailed feedback about your experience with our dealership. Thank you for leaving feedback. Please reach out to us at (512) 518-6900 so we may identify ways to improve your experience.

Overall experience was great.

Overall experience was great. I had two test drives with Sam. He was very kind and is incredibly hardworking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Mitchell, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

A big shout out to Sammy!

A big shout out to Sammy! The sale went smoothly and his bubbly personality took the cake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kiana, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

First time car buyer.

First time car buyer. Many thanks to Constantine Volynets and Melissa Davis for their patience and assistance during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sophie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Sammy and Eric Lopez are the best salesman I have a very

Sammy and Eric Lopez are the best salesman I have a very Good services. Just ask for them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janice, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.