Reviews
We were misled and deceived with what we believe were
We were misled and deceived with what we believe were fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by the dealership's representatives, including the failure to disclose, prior to purchase, that if we bought certain treatments, it would void their seven day return policy. Had we been notified by the finance manager when he was recommending we purchase the treatments, that they would void the return policy, we would not have purchased them. We were not provided the return policy disclosure for review and acknowledgement until after the treatments had been applied!
We were misled and deceived with what we believe were
We were misled and deceived with what we believe were fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by the dealership's representatives, including the failure to disclose, prior to purchase, that if we bought certain treatments, it would void their seven day return policy. Had we been notified by the finance manager when he was recommending we purchase the treatments, that they would void the return policy, we would not have purchased them. We were not provided the return policy disclosure for review and acknowledgement until after the treatments had been applied!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I’m very pleased with my experience dealing with Adrian
I’m very pleased with my experience dealing with Adrian and Lief Jonnson Ford….in the past 20 yrs or so I’ve been able to purchase a vehicle over the phone, pay for it and go pick it up. In and out in 30 min or less…. Something I would like to be able to do at Lief Johnson in the future. Again very pleased with truck I bought last week.
I’m very pleased with my experience dealing with Adrian
I’m very pleased with my experience dealing with Adrian and Lief Jonnson Ford….in the past 20 yrs or so I’ve been able to purchase a vehicle over the phone, pay for it and go pick it up. In and out in 30 min or less…. Something I would like to be able to do at Lief Johnson in the future. Again very pleased with truck I bought last week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman, Leo Light, and the finance manager, Ryan
The salesman, Leo Light, and the finance manager, Ryan Fisher, were very good and helpful.
The salesman, Leo Light, and the finance manager, Ryan
The salesman, Leo Light, and the finance manager, Ryan Fisher, were very good and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people.
Great people. Great experience. Tim Jacob's is the best. Kelly did me a fine job as well. I've purchased three vehicles in a row now from Lief Johnson Ford. Never had an issue with any transaction from them.
Great people.
Great people. Great experience. Tim Jacob's is the best. Kelly did me a fine job as well. I've purchased three vehicles in a row now from Lief Johnson Ford. Never had an issue with any transaction from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good coffee and water yes and and yes yes how many
Good coffee and water yes and and yes yes how many more words I don't
Good coffee and water yes and and yes yes how many
Good coffee and water yes and and yes yes how many more words I don't
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I’ve ever had!
Best car buying experience I’ve ever had! Thank you to Drew and team at Leif Johnson!
Best car buying experience I’ve ever had!
Best car buying experience I’ve ever had! Thank you to Drew and team at Leif Johnson!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leif Johnson is a well established dealership.
Leif Johnson is a well established dealership. Everyone I dealt with was very professional and knowledgeable. My salesman (Marco) was very patient with me as I came to the dealership after work and he stayed with me through the entire process. I purchased the Ford Explorer, and I just love my SUV. If I had it to do all over again, I would not change a thing. Thank you Leif Johnson and your awesome staff.
Leif Johnson is a well established dealership.
Leif Johnson is a well established dealership. Everyone I dealt with was very professional and knowledgeable. My salesman (Marco) was very patient with me as I came to the dealership after work and he stayed with me through the entire process. I purchased the Ford Explorer, and I just love my SUV. If I had it to do all over again, I would not change a thing. Thank you Leif Johnson and your awesome staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did agreat job the service person was very friendly
They did agreat job the service person was very friendly and informative. Now I do have a problem with the sales manager and husband sales people I'm finding out things they didn't disclose about my truck i bought hopefully I have no problem with the truck so when or if you're thinking about buying a vehicle especially a used one clarify all information as i did get a carfax but there was some information I didn't receive until I got my truck back from the 10,000 mile secudle service. I'm possibly going to buy a different truck in 2026 but probably somewhere else thanks for reading my evaluation oh but the service was great.
They did agreat job the service person was very friendly
They did agreat job the service person was very friendly and informative. Now I do have a problem with the sales manager and husband sales people I'm finding out things they didn't disclose about my truck i bought hopefully I have no problem with the truck so when or if you're thinking about buying a vehicle especially a used one clarify all information as i did get a carfax but there was some information I didn't receive until I got my truck back from the 10,000 mile secudle service. I'm possibly going to buy a different truck in 2026 but probably somewhere else thanks for reading my evaluation oh but the service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicole is an amazing salesperson.
Nicole is an amazing salesperson. She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you better than family, She made the whole process of buying a car enjoyable. If you are looking at buying a new vehicle, Nicole Stewart is the one you want to ask for. Thank you Nicole for going above and beyond!
Nicole is an amazing salesperson.
Nicole is an amazing salesperson. She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you better than family, She made the whole process of buying a car enjoyable. If you are looking at buying a new vehicle, Nicole Stewart is the one you want to ask for. Thank you Nicole for going above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a very smooth buying experience with Leif Johnson
We had a very smooth buying experience with Leif Johnson Ford in Austin. After shopping for many months and being willing to travel a great distance for the right deal, we found our vehicle at a great price in Austin. After making an inquiry online, I was connected with Michael Ballesteros in sales. We worked out details through text and email, came to an agreement, and Rene, the finance guy, got us a rate we couldn't beat on our own. Ryan Fisher worked through all of the purchase process with us via email, text and phone. I can't say enough about how easy these guys made our buying experience. While it was nerve wracking agreeing to purchase a car 6 hours from home we had never seen, we made the trip to Austin and found everything to be just as was portrayed. The vehicle was exactly what we were looking for at a price that couldn't be beat, and there were no hidden fees, no ridiculous pressure to buy things we didn't want. Everything was done very transparently, no hassles, no stress. Michael has even been helpful to answer my questions after the sale. We couldn't be happier with our decision to buy at Leif Johnson Ford.
We had a very smooth buying experience with Leif Johnson
We had a very smooth buying experience with Leif Johnson Ford in Austin. After shopping for many months and being willing to travel a great distance for the right deal, we found our vehicle at a great price in Austin. After making an inquiry online, I was connected with Michael Ballesteros in sales. We worked out details through text and email, came to an agreement, and Rene, the finance guy, got us a rate we couldn't beat on our own. Ryan Fisher worked through all of the purchase process with us via email, text and phone. I can't say enough about how easy these guys made our buying experience. While it was nerve wracking agreeing to purchase a car 6 hours from home we had never seen, we made the trip to Austin and found everything to be just as was portrayed. The vehicle was exactly what we were looking for at a price that couldn't be beat, and there were no hidden fees, no ridiculous pressure to buy things we didn't want. Everything was done very transparently, no hassles, no stress. Michael has even been helpful to answer my questions after the sale. We couldn't be happier with our decision to buy at Leif Johnson Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car