Reviews
Once again, I experienced a pain-free and supportive
Once again, I experienced a pain-free and supportive environment for my car purchase. This is the third vehicle from Leif Johnson, and now my son is a loyal customer after Thomas helped him get his first vehicle.
Once again, I experienced a pain-free and supportive
Once again, I experienced a pain-free and supportive environment for my car purchase. This is the third vehicle from Leif Johnson, and now my son is a loyal customer after Thomas helped him get his first vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second car I purchased through Leif Johnson
This is the second car I purchased through Leif Johnson Ford. Leo and Amanda were both wonderful to work with and very communicative and were able to deliver the exact car I was looking for.
This is the second car I purchased through Leif Johnson
This is the second car I purchased through Leif Johnson Ford. Leo and Amanda were both wonderful to work with and very communicative and were able to deliver the exact car I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Bobb was awesome and everyone at the dealership was
Tom Bobb was awesome and everyone at the dealership was amazing! I had a great experience!
Tom Bobb was awesome and everyone at the dealership was
Tom Bobb was awesome and everyone at the dealership was amazing! I had a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole was very helpful and worked diligently to ensure
Nicole was very helpful and worked diligently to ensure that our buying experience was excellent and that we felt welcomed.
Nicole was very helpful and worked diligently to ensure
Nicole was very helpful and worked diligently to ensure that our buying experience was excellent and that we felt welcomed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What started as a nightmare turned into a beautiful new
What started as a nightmare turned into a beautiful new beginning. I was in Austin with my teenage daughter for a nursing camp at UT. I didn’t come to buy a new car—it wasn’t even on my radar. But on Thursday, June 12, a warning light came on in my Expedition. By the time I pulled into Leif Johnson Ford’s service center, the entire vehicle went haywire. I was three hours from home, without my husband, and emotionally unraveling while trying to figure out what to do. As I stood next to my broken-down SUV, gathering my things for the rental car, I was approached by the service manager, John Teller. He didn’t start by talking about the car—he focused on me. His kindness and empathy in that moment meant more than I can say. While talking with the rental agent, Daniel, I mentioned my interest in Broncos. Not only did he put me in a Bronco as my rental, but he took the time to walk me through all the features and how to use them. That’s when I met Thomas Almaraz from sales. I’ll be honest—I didn’t want to deal with a salesperson. I was vulnerable, overwhelmed, and unsure if I was ready to make a decision. But Thomas was everything a car salesperson should be. He listened more than he talked, he wasn’t pushy, and he respected my situation. He showed me exactly what I wanted to see without pressure or sales tactics. I did shop around, even traveling an hour away to another dealership. But after that experience—and some of the stereotypical “sleazy salesman” behavior—I knew Leif Johnson was different. The next day, we learned my Expedition was beyond repair. That night, I drove home with plans to return to Austin Saturday morning. Before I left, Thomas asked me to text him when we made it home safely. That was the moment I knew—this wasn’t just a dealership, and Thomas wasn’t just a salesman. I told my husband, “When we get there, Thomas will call our daughter by name without us even saying it.” And he did. He remembered every detail I shared when I was a blubbering mess. That kind of attention and care can’t be faked. Thomas worked hard to get us the best trade value and made the buying process easy. Ryan in financing was wonderful—he got us great rates and helped us choose the right add-ons. As we wrapped up and loaded up on Bronco merch, Amanda, the GM, came over and introduced herself. I’ve bought several cars in my life and never once met a GM—let alone one who made me feel like family. From start to finish, Leif Johnson Ford treated us with compassion, respect, and care. They turned a stressful, unexpected situation into a moment of joy and connection I’ll never forget. As I drove away in my brand new Bronco, I looked over and saw Thomas taking a video of us leaving and I teared up. Thank you, Thomas, for being the calm in my storm, and thank you to everyone at Leif Johnson Ford for turning chaos into comfort. You’ve earned customers for life—and Thomas, you’ve earned a friendship that will last just as long.
What started as a nightmare turned into a beautiful new
What started as a nightmare turned into a beautiful new beginning. I was in Austin with my teenage daughter for a nursing camp at UT. I didn’t come to buy a new car—it wasn’t even on my radar. But on Thursday, June 12, a warning light came on in my Expedition. By the time I pulled into Leif Johnson Ford’s service center, the entire vehicle went haywire. I was three hours from home, without my husband, and emotionally unraveling while trying to figure out what to do. As I stood next to my broken-down SUV, gathering my things for the rental car, I was approached by the service manager, John Teller. He didn’t start by talking about the car—he focused on me. His kindness and empathy in that moment meant more than I can say. While talking with the rental agent, Daniel, I mentioned my interest in Broncos. Not only did he put me in a Bronco as my rental, but he took the time to walk me through all the features and how to use them. That’s when I met Thomas Almaraz from sales. I’ll be honest—I didn’t want to deal with a salesperson. I was vulnerable, overwhelmed, and unsure if I was ready to make a decision. But Thomas was everything a car salesperson should be. He listened more than he talked, he wasn’t pushy, and he respected my situation. He showed me exactly what I wanted to see without pressure or sales tactics. I did shop around, even traveling an hour away to another dealership. But after that experience—and some of the stereotypical “sleazy salesman” behavior—I knew Leif Johnson was different. The next day, we learned my Expedition was beyond repair. That night, I drove home with plans to return to Austin Saturday morning. Before I left, Thomas asked me to text him when we made it home safely. That was the moment I knew—this wasn’t just a dealership, and Thomas wasn’t just a salesman. I told my husband, “When we get there, Thomas will call our daughter by name without us even saying it.” And he did. He remembered every detail I shared when I was a blubbering mess. That kind of attention and care can’t be faked. Thomas worked hard to get us the best trade value and made the buying process easy. Ryan in financing was wonderful—he got us great rates and helped us choose the right add-ons. As we wrapped up and loaded up on Bronco merch, Amanda, the GM, came over and introduced herself. I’ve bought several cars in my life and never once met a GM—let alone one who made me feel like family. From start to finish, Leif Johnson Ford treated us with compassion, respect, and care. They turned a stressful, unexpected situation into a moment of joy and connection I’ll never forget. As I drove away in my brand new Bronco, I looked over and saw Thomas taking a video of us leaving and I teared up. Thank you, Thomas, for being the calm in my storm, and thank you to everyone at Leif Johnson Ford for turning chaos into comfort. You’ve earned customers for life—and Thomas, you’ve earned a friendship that will last just as long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second Leif Johnson Ford.
This is my second Leif Johnson Ford. What I appreciate is there are no over promises and there is food delivery on promises made. Very straightforward. Thomas has a great personality and is knowledgeable about all models.
This is my second Leif Johnson Ford.
This is my second Leif Johnson Ford. What I appreciate is there are no over promises and there is food delivery on promises made. Very straightforward. Thomas has a great personality and is knowledgeable about all models.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was great!
Everyone was great! They worked hard to find the truck I wanted. I think it was the best time of buying a truck in awhile. The lady dealership that was as good goes back to 1977 walker ford largo FL. My 1st f150 4x4. You all are great!!
Everyone was great!
Everyone was great! They worked hard to find the truck I wanted. I think it was the best time of buying a truck in awhile. The lady dealership that was as good goes back to 1977 walker ford largo FL. My 1st f150 4x4. You all are great!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Low pressure sales staff and great selection of new
Low pressure sales staff and great selection of new vehicles. Good prices on quality products
Low pressure sales staff and great selection of new
Low pressure sales staff and great selection of new vehicles. Good prices on quality products
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
They were professional, engaging, excellent listeners.
They were professional, engaging, excellent listeners. Fantastic customer service without the standard pressure to buy!! It was refreshing to deal with Leif Johnson with the purchase of the new truck. I would highly recommend Adrian, Christian, and Tim Jacobs to anyone who is looking for a vehicle.
They were professional, engaging, excellent listeners.
They were professional, engaging, excellent listeners. Fantastic customer service without the standard pressure to buy!! It was refreshing to deal with Leif Johnson with the purchase of the new truck. I would highly recommend Adrian, Christian, and Tim Jacobs to anyone who is looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both men were very helpful and friendly Wish there was
Both men were very helpful and friendly Wish there was a way to shorten the time to purchase a car
Both men were very helpful and friendly Wish there was
Both men were very helpful and friendly Wish there was a way to shorten the time to purchase a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car