Williams Subaru

(4.6) 359 reviews

Dealer on Cars.com since April 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 7:30 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 7:30 PM
Tue 9:00 AM - 7:30 PM
Wed 9:00 AM - 7:30 PM
Thu 9:00 AM - 7:30 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

4.6
359 lifetime reviews. Includes reviews of Williams Subaru from DealerRater.com
  • Pleasant, No Pressure Car Shopping Experience!

    I hate car shopping and going through the haggling process and "fake" let me check with my sales manager run around. I did not have that experience a

    ...

    t Williams Subaru at all! My sales person was Jeremy who gave a detailed overview on the Forester I was looking at, answered all my Qs, took me on a test drive and was responsive to all my follow-up Qs. He was cordial and professional and I was able to communicate via email and phone to discuss price which beats going back into the dealership. We ended up going with a different vehicle, but if we consider a Subaru again I will go to Williams and highly recommend Jeremy Deakins!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great customer service

    Crystal Kiger is attentive, efficient and exemplifies professionalism in understanding and meeting company and individual goals. The work on car was d

    ...

    one in a timely manner and meet and exceed my expectation. Thanks Crystal and her entire staff.

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Williams Subaru

    Thank you for taking the time to leave us this feedback! We truly appreciate it and thank you for choosing us for your recent body shop work.


  • Excellent Experience with Sales & Service Departments

    I purchased a 2017 Forester last year. The sales experience was straightforward. I feel I received a great value on my purchase price and trade in f

    ...

    rom Williams Subaru. I have also had several instances to have my Forester serviced, and the entire service staff was great. The customer waiting area is outstanding, too.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer
    Williams Subaru

    Kelley, thank you so much for this awesome review! We're so thrilled to have you as such a loyal customer. We appreciate your business and will see yo

    ...

    u next time!


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Service & Repair

Service Reviews

4.6

77 lifetime reviews of the Service Department.
Includes reviews of Williams Subaru from DealerRater.com

  • Great customer service

    Crystal Kiger is attentive, efficient and exemplifies professionalism in understanding and meeting company and individual goals. The work on car was d

    ...

    one in a timely manner and meet and exceed my expectation. Thanks Crystal and her entire staff.

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Williams Subaru

    Thank you for taking the time to leave us this feedback! We truly appreciate it and thank you for choosing us for your recent body shop work.


  • I love the folks at Williams Subaru!

    I love having Williams Subaru as my go to for all of my subaru needs. I bought my 2013 Outback from them and have felt like family ever since. Teresa

    ...

    Wells is so conscientious -she never lets anything fall through the cracks. This year I was involved in a hit and run accident which resulted in a great deal of damage to my Outback. Mike Fletcher was wonderful to work with. My repairs and bodywork were flawless. Rob Montgomery is another great addition to "my service team" - I can't say enough about Williams Subaru. I give them 5 stars. Becky Keenan Charlotte, NC

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Williams Subaru

    Becky, thank you so much for leaving us such an awesome review! We are so lucky to have customers like you. It's always a pleasure working with you an

    ...

    d we're so grateful to have you as such a loyal customer. We look forward to seeing you next time!


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Service Pricing

    Oil, Filter Change

    $35 and up*

    Tire Rotation

    $25 and up*

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 38 Offers on 8 Models

About Our Dealership

Dealer on Cars.com since April 2016

Williams Subaru of Charlotte, NC offers a great selection of new Subaru cars, wagons, & SUVs. Our new Subaru model lineup includes the Subaru Outback, Forester, Impreza, Impreza WRX, Legacy, BRZ, & XV Crosstrek. Our #1 priority is complete customer satisfaction. We are conveniently located in Charlotte and are near many NC cities including Monroe, Concord, Mooresville, Huntersville, Gastonia, & Hickory plus Rock Hill, SC. Visit us online at williamssubarucharlotte.com!

"Home of the Ward Williams Promise - Lifetime Warranty"
Williams Subaru
5701 E Independence Blvd Charlotte, NC 28212
New (704) 774-4184
Used (704) 774-4174
Service (866) 984-0788
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