Williams Subaru

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
83 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 30, 2019

    I recently bought a 2020 Subaru Forester from Williams Subaru in Charlotte. We drove two hours to get there and it was certainly worth the trip. Jeremy... Deakins listen to us and produced what we needed at a price that was affordable for us. I have been recommending this dealership to my friends. There was no high pressure just courtesy and concern.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience! We care about everyone who walks into our dealership and it means a lot to hear your positive feedback. We hope... you see again in the near future.

  • 5.0 out of 5
    October 7, 2019

    Great vehicle! I'm a large handicapped guy and I have no problem getting into the drivers seat and plenty of head room

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    Shopped for a new car
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    Dealer Response

    Thanks so much, Tom!

  • May 15, 2017

    I hate car shopping and going through the haggling process and "fake" let me check with my sales manager run around. I did not have that experience at... Williams Subaru at all! My sales person was Jeremy who gave a detailed overview on the Forester I was looking at, answered all my Qs, took me on a test drive and was responsive to all my follow-up Qs. He was cordial and professional and I was able to communicate via email and phone to discuss price which beats going back into the dealership. We ended up going with a different vehicle, but if we consider a Subaru again I will go to Williams and highly recommend Jeremy Deakins!

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    Shopped for a new car
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  • 5.0 out of 5
    September 30, 2019

    I just had a no hassle/haggle car buying experience. Jacob Miller, my car rep, was first rate throughout the process. I never felt pressured and he quickly... replied to all my questions. I would whole-heartedly recommend him to anyone. In fact, the entire staff there is cordial and helpful. They delivered on all their "Promises" that they espouse on their website.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Chris!

  • 5.0 out of 5
    August 8, 2019

    Service was great ...our experience with this particular dealership was "on point" ok

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    Came in for service or repair
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    Dealer Response

    Thank you so much!

  • 5.0 out of 5
    August 4, 2019

    We had a great experience at William's Subaru Charlotte, NC! We shopped online and scheduled a time to come in and talk to a sales person. The minute... we walked into the showroom, we felt no pressure, and my wife and I were introduced to Bob Murphy our new car sales person. Bob was incredibly patient and friendly as we have not bought a new car in a long time. Bob and the sales manager were able to locate and secure an incredible deal for our new Subaru Forester. We love our new Subaru! Thank you Bob and to everyone involved with the sale at William's Subaru!

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    Shopped for a new car
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    Dealer Response

    This is so great to hear, thank you so much for shopping with us!

  • 5.0 out of 5
    June 3, 2019

    Great buying experience with Williams and our salesman Laquan Woods. Love our new Outback!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Excellent! Thank you for taking the time to leave us this review.

  • 5.0 out of 5
    May 4, 2019

    The very best,,even got hugs. The manager was out talking to people,and very approachable. They treated me like a family member. I even got the price I... wanted.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for reviewing us, Eric! We really appreciate you choosing to shop with us here at Williams Subaru Charlotte. Thank you for your busi...ness!

  • 5.0 out of 5
    April 26, 2019

    The service department is very good. I trust them to do only what is needed and keep the bill reasonable. I do not have to wait long and the facilities... are pleasant. I leave Wiiliams a satisfied customer!

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    Dealer Response

    Perfect, just what we like to hear! We greatly appreciate you choosing to service with us.

  • 5.0 out of 5
    April 26, 2019

    Williams was a pleasure to deal with for purchase of my new outback

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your 5-star review!

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