United Auto Sales

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
440 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    February 25, 2019

    I made a BIG mistake purchasing from this dealership! I purchased a kia optima sxl. I purchased my car on 2/15/19, mirror was broke and I'm still waiting... for it to be repaired! I've called several times as well as texted! I have/had to replace two damaged tires, a rim that was bent! My sunroof won't open! I requested for the owner to contact me and I never received a call! I'm beyond pissed! That sad part is no one takes responsibility! My car is still not registered with DMV! I think and believe that they was knew the rim was bent! And I believe they were aware of the two damaged tires that was filled with fix a flat! How could they not know? They had this vehicle for awhile and I'm sure both tires went flat! 33 days later, I've replaced 2 tires and I'm trying to get a new rim! I still don't have my passenger mirror! I'm so tired of calling to get no resolution! Used or not, No One should have to replace tires, mirrors etc, right after buying a car! Ridiculous~!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2018

    Paul was a great salesman! He was there every step of the way and was willing to go the extra mile to help get the deal done!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 16, 2012

    great experience here--they took my trade in and i got the car i wanted! Very happy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 28, 2018

    I wrote 5* review while purchased car from them, because they had a good deal! In fact, they cheat people (sorry to say) by selling damaged car as "CLEAN"... title in good price. After few months, I have discovered prior damage from an accident (which is hard to see from outside, but changed body shape permanently) while I took my car in a body shop. That means, they purchase damaged car from auction and repair in their own shop so that they do not have to report it. VERY TRICKY POLICY!! :(

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2018

    My husband and I went to look at a Nissan Sentra. It was listed at 6995 (guaranteed 6795 with USAA carbuying app). The major issues were that 2 out of... 3 seatbelts in the back seat wouldn't buckle, all 4 tires were bald, the mechanism for locking the gas tank was broken, so you couldn't open the gas tank, and the AC wasn't working. Paul seemed very nice. He mentioned his boss wasn't wanting to fix the seatbelts, but he got him to agree to fix the seatbelts, the tires, the ac, and peovide a useable donut. But the lowest he could go was 6995, which was the listed price for the car. Reminder the guaranteed USAA carbuying app price was 6795. So he raised the price. Obviously we walked .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2017

    Best used car buying experience I can say I've ever received. Paul was honest,no heckling no sales pitch straight forward. It's was refreshing to get in... & out .no headaches. Would recommend United auto sales to anyone looking for reasonably priced vehicle. Paul was a pleasure

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2017

    Thanks Leo for a great car buying experience. Leo was pleasant, professional, friendly and answered all questions.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2017

    Paul was very friendly and helpful. He gave me honest answers and made me feel confident about getting a car I had not seen in person. Great personality... and I'm glad I received his assistance.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2017

    Paul is clear and quick! He made understanding the process very simple and hooked me up with a great vehicle! Definitely coming back in a couple weeks... for when my girlfriend is ready for her new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2017

    Lance, our sales representative, was professional, courteous, & prompt. Our car buying experience was easier & faster than ever before.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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