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I made a BIG mistake purchasing from this dealership! I purchased a kia optima sxl. I purchased my car on 2/15/19, mirror was broke and I'm still waiting... for it to be repaired! I've called several times as well as texted! I have/had to replace two damaged tires, a rim that was bent! My sunroof won't open! I requested for the owner to contact me and I never received a call! I'm beyond pissed! That sad part is no one takes responsibility! My car is still not registered with DMV! I think and believe that they was knew the rim was bent! And I believe they were aware of the two damaged tires that was filled with fix a flat! How could they not know? They had this vehicle for awhile and I'm sure both tires went flat! 33 days later, I've replaced 2 tires and I'm trying to get a new rim! I still don't have my passenger mirror! I'm so tired of calling to get no resolution! Used or not, No One should have to replace tires, mirrors etc, right after buying a car! Ridiculous~!
Paul was a great salesman! He was there every step of the way and was willing to go the extra mile to help get the deal done!
great experience here--they took my trade in and i got the car i wanted! Very happy!
I wrote 5* review while purchased car from them, because they had a good deal! In fact, they cheat people (sorry to say) by selling damaged car as "CLEAN"... title in good price. After few months, I have discovered prior damage from an accident (which is hard to see from outside, but changed body shape permanently) while I took my car in a body shop. That means, they purchase damaged car from auction and repair in their own shop so that they do not have to report it. VERY TRICKY POLICY!! :(
My husband and I went to look at a Nissan Sentra. It was listed at 6995 (guaranteed 6795 with USAA carbuying app). The major issues were that 2 out of... 3 seatbelts in the back seat wouldn't buckle, all 4 tires were bald, the mechanism for locking the gas tank was broken, so you couldn't open the gas tank, and the AC wasn't working. Paul seemed very nice. He mentioned his boss wasn't wanting to fix the seatbelts, but he got him to agree to fix the seatbelts, the tires, the ac, and peovide a useable donut. But the lowest he could go was 6995, which was the listed price for the car. Reminder the guaranteed USAA carbuying app price was 6795. So he raised the price. Obviously we walked .
Best used car buying experience I can say I've ever received. Paul was honest,no heckling no sales pitch straight forward. It's was refreshing to get in... & out .no headaches. Would recommend United auto sales to anyone looking for reasonably priced vehicle. Paul was a pleasure
Thanks Leo for a great car buying experience. Leo was pleasant, professional, friendly and answered all questions.
Paul was very friendly and helpful. He gave me honest answers and made me feel confident about getting a car I had not seen in person. Great personality... and I'm glad I received his assistance.
Paul is clear and quick! He made understanding the process very simple and hooked me up with a great vehicle! Definitely coming back in a couple weeks... for when my girlfriend is ready for her new car.
Lance, our sales representative, was professional, courteous, & prompt. Our car buying experience was easier & faster than ever before.