Accurate Automotive of Jacksonville

4.2
(1,120 reviews)
Visit Accurate Automotive of Jacksonville
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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(904) 712-4241 (904) 712-4241

Inventory

See all 80 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Accurate Automotive of Jacksonville is a family-owned and operated business. We've been serving Northeast Florida since 2001. We are committed to selling only the cleanest and most well-maintained used cars in Jacksonville Florida. While we know that driving a new car is exciting we also understand that purchasing that same car can be stressful. That's why we have a no-pressure laid-back atmosphere. Give us an opportunity and we're confident we can make you a customer for life.
Specializing in quality pre-owned vehicles and excellent customer service!

Service center

Phone number (904) 712-4241

Service hours

Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.2
(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Accurate Automotive of Jacksonville from DealerRater.

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1.0

Bad experience, unable to ask questions.

Bad experience, unable to ask questions. Poor communication skills from the staff Would not recommend!

1.0

Bad experience, unable to ask questions.

Bad experience, unable to ask questions. Poor communication skills from the staff Would not recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Didn't seem like they were interested in selling a truck

Didn't seem like they were interested in selling a truck typical salesman stuff when can you come by and take a test drive

1.0

Didn't seem like they were interested in selling a truck

Didn't seem like they were interested in selling a truck typical salesman stuff when can you come by and take a test drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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2.0

Beware

I tried to buy a car there, but they were going to charge me for both in state and out of state taxes. Double taxation is illegal. Government fees and tax fees were excessive. The taxes are only for where the car will be registered.

2.0

Beware

I tried to buy a car there, but they were going to charge me for both in state and out of state taxes. Double taxation is illegal. Government fees and tax fees were excessive. The taxes are only for where the car will be registered.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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4.0

All around best car buying experience

I would not hesitate to recommend these guys to every one. They were so well informed about the electric vehicle that we bought. Even though the original salesperson wasn’t available at first when we go there, we weren’t left hanging in the wind. We took our test drive with Matt and then finished the deal with Kevin and Omar. All were very courteous, the place was clean and well organized. Never felt pressured about anything. Never felt like we were being bamboozled. The only down side is how long it just naturally takes to buy a car.

4.0

All around best car buying experience

I would not hesitate to recommend these guys to every one. They were so well informed about the electric vehicle that we bought. Even though the original salesperson wasn’t available at first when we go there, we weren’t left hanging in the wind. We took our test drive with Matt and then finished the deal with Kevin and Omar. All were very courteous, the place was clean and well organized. Never felt pressured about anything. Never felt like we were being bamboozled. The only down side is how long it just naturally takes to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Smooth and genuine dealership

Received fantastic service from David. He made the car buying experience, smooth fun and quick. Their pricing is very fair and they don’t play the hidden fee game like other dealerships.

5.0

Smooth and genuine dealership

Received fantastic service from David. He made the car buying experience, smooth fun and quick. Their pricing is very fair and they don’t play the hidden fee game like other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Actually a trustworthy dealership

My wife and I decided that we needed to break down and buy a vehicle for her and the kids as a daily driver. Obviously we wanted something that was going to be dependable, last for years and fit everyone in the family at a price that we didn't have to sell body parts to afford. JP and Khader 100% helped us find our vehicle. We chose a used Ford Exorer and as of yet, don't regret it. Never thought I'd say it but this sales group, as a whole, are dependable and trustworthy. Again, I've never said that about ANY company that sales vehicles but I promise you, they are legit and keep their word. I HIGHLY recommend them and will most def seek them out first for our future purchases. Also, shout out to Tony for his help and following through on his promise. Couldn't be more satisfied.

5.0

Actually a trustworthy dealership

My wife and I decided that we needed to break down and buy a vehicle for her and the kids as a daily driver. Obviously we wanted something that was going to be dependable, last for years and fit everyone in the family at a price that we didn't have to sell body parts to afford. JP and Khader 100% helped us find our vehicle. We chose a used Ford Exorer and as of yet, don't regret it. Never thought I'd say it but this sales group, as a whole, are dependable and trustworthy. Again, I've never said that about ANY company that sales vehicles but I promise you, they are legit and keep their word. I HIGHLY recommend them and will most def seek them out first for our future purchases. Also, shout out to Tony for his help and following through on his promise. Couldn't be more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

These guys go the extra mile to be sure you're happy with

These guys go the extra mile to be sure you're happy with your purchase. The cars are all in excellent condition. A pleasure to do business there. Matt is very experienced and knowledgeable.

5.0

These guys go the extra mile to be sure you're happy with

These guys go the extra mile to be sure you're happy with your purchase. The cars are all in excellent condition. A pleasure to do business there. Matt is very experienced and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Zero star review - avoid!

If I could give this business a zero rating I would. They are the textbook definition of slimy used car salesmen. We met Chris and the sales manager this week and wanted to buy a van from them. It was clear they didn’t want us to stay and do the paperwork because it was their closing time. We offered to put some money down so they would hold the car until the next day but they waived us off saying not to worry about it. We explained that we really needed the car because we were in a rental due to our vehicle being totaled. They were super nice to our faces and engaging with our children - gave us no indication that anything was amiss. The next morning Chris texted asking if I’d be coming by and I confirmed that I would be there later that day with my checkbook and registration info. All was good until three hours later when I texted him to let him know I was on the way to drop off my rental and pick up the van and he casually told me they sold it!! They were completely unremorseful even saying “you didn’t put any money on this car and we are just here to sell cars and make money”. Never once did they check in to ask if I was not coming or let me know the vehicle was at risk of being purchased. I have never seen such callousness and ruthlessness in a small business. At this point, I think we dodged a bullet as these employees will smile and lie right to your face. Definitely not the folks you want to buy a used car from.

1.0

Zero star review - avoid!

If I could give this business a zero rating I would. They are the textbook definition of slimy used car salesmen. We met Chris and the sales manager this week and wanted to buy a van from them. It was clear they didn’t want us to stay and do the paperwork because it was their closing time. We offered to put some money down so they would hold the car until the next day but they waived us off saying not to worry about it. We explained that we really needed the car because we were in a rental due to our vehicle being totaled. They were super nice to our faces and engaging with our children - gave us no indication that anything was amiss. The next morning Chris texted asking if I’d be coming by and I confirmed that I would be there later that day with my checkbook and registration info. All was good until three hours later when I texted him to let him know I was on the way to drop off my rental and pick up the van and he casually told me they sold it!! They were completely unremorseful even saying “you didn’t put any money on this car and we are just here to sell cars and make money”. Never once did they check in to ask if I was not coming or let me know the vehicle was at risk of being purchased. I have never seen such callousness and ruthlessness in a small business. At this point, I think we dodged a bullet as these employees will smile and lie right to your face. Definitely not the folks you want to buy a used car from.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Fast & Friendly

From the time I walked in the door the service was great , Matthew my sale associate was knowledgeable and sufficient in getting me in the right vehicle for what I was looking to spend.

5.0

Fast & Friendly

From the time I walked in the door the service was great , Matthew my sale associate was knowledgeable and sufficient in getting me in the right vehicle for what I was looking to spend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

PLEASED

Very satisfied with the quality service I received from the staff of Accurate Auto of Jacksonville...everyone has absolute knowledge about the services offered and it is homely experience without any pressure whatsoever... If you should ever have a need for a quality vehicle, go see the staff at Accurate Auto of Jacksonville...you will get your money's worth.

5.0

PLEASED

Very satisfied with the quality service I received from the staff of Accurate Auto of Jacksonville...everyone has absolute knowledge about the services offered and it is homely experience without any pressure whatsoever... If you should ever have a need for a quality vehicle, go see the staff at Accurate Auto of Jacksonville...you will get your money's worth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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