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CarMax Ft. Myers

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Visit CarMax Ft. Myers
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(239) 791-7658 (239) 791-7658

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Ft. Myers from DealerRater.

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Sold my late Father's car

This company bends over backwards to accommodate their customers. Every time I see one of their commercials on tv I get a good feeling becuse of my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Poor Service

We are right at 30 days our new purchase is acting up and there is no service on the weekends. I called concerned and a young lady answered and told me that there is nothing they can do and I need to call back on Monday. Asked if she could make me an appointment and she said call back on Monday. What a joke!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best car place ever

I was selling my car. They gentleman that helped me (Reggie as I remember) was so kind. He was on point with everything very well versed in his field. More then that he was fun to talk to it was more like having a friend there with me then a car Max employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Fusion

Was interested in a Ford Fusion 2017 that only had 8,000 Miles and they did a free transfer from Tampa to Fort Myers and I walked out with a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford 150

Got a great truck at a fair price with a decent value on trade in. All sales people [Justin and Dee] were very helpful w/o pressure. First time shopper there but won?t be last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

Great Customer Service. They gave me information I needed for my car search.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not A Pushy Salesman

Was just looking at different models. The salesman asked if we wanted him to show us around our let us browse. We browsed on our own. Hee came out once and showed us a few options then let us go alone again. We decided on two models and he took us for a test drive of each. Very nice experience and never felt pressured.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought car

Bought my 2013 car two weeks ago and couldn't be happier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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horrible sales service

I didnt even get a chance to view a car i wanted to see. Each time the internet sales rep said he would get back with me he failed to do so. He handed me off to another sales agent. She sent me one email and ignored my other responses. Does anyone want to sell cars here? I drove to the location and the car that i was intetested in had already sold. I was prepared to buy 2 vehicles. Stay away from this location!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT experience!

I recently was in to purchase a new car and trade my car of 9 years in! My family has purchased many cars here in the past but this was my first visit! Brad and Ricardo over at the Fort myers FL location literally made this process quick, enjoyable, fun and professional! They were fantastic and knew what they were talking about and just made it a great experience! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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