AUTOMAXX is the 3rd largest independent used car dealer in the state of Utah. As a result of its size and years in busin
ess, AUTOMAXX provides the security and selection of large franchise dealers, while still providing the friendliness and personal attention of small independent dealers. AUTOMAXX customers enjoy being able to work with the same person from start to finish and appreciate not being bounced around from person to person and office to office when purchasing their vehicle.
"All vehicles come with a 3 month/3,000 mile Powertrain WARRANTY for your PEACE of MIND!"
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We ended up needing a different car than they has to offer, but customer service was spot on while we were looking! We didn't ever feel pressured and were... able to comfortably take our time.
My husband and I were looking for a high quality used car that was a few years old that we hope will last us 10-15 years. We found a great civic at the... dealership which we decided to buy. Quickly after buying it, we realized there were some serious electrical problems with it that became clear when the blinkers were turned on that the dealership hadn't been aware of. We were so nervous we'd been conned and would be stuck with a bad car, and went to talk to the dealership. To our complete relief, they were absolutely AMAZING. They took our complaints seriously and were so understanding. We left the car with them in the morning and they took it to to shop. Steve was in contact with us via text the whole day, updating us on the process, and was absolute amazing. By the end of the day the car was ready to be picked up, and all the issues - the electrical issues, chipped window, and nail in the tire - were all fixed and the car was in perfect condition. We are happy with our purchase and are grateful to the customer service for helping us get the quality of car we paid for and giving us peace of mind :)
The service was incredible; they answered all my questions without being pushy. They really tried to get me in the car that was best for my family.
I found the 2016 gmc terrain i was looking for on cars.com on friday. Called to verify it was still available and set an appointment for saturday morning... at 10 and by noon i was signing paperwork. Not sure how many guys they have there but JD is who helped me out and he was great to work with and i felt he was honest and straight up with me. (which i feel is increasingly UN-common with used car salesmen these days) All in all a great experience and a great vehicle!! Thanks JD
So was going to purchase the chevy impala2016 lt. But long story short has the tire light on witch took it to big o tires and said was missing all 4 sensors... lol so car when driving pulls they never wanted to fix it . Also have 2,000 down payment and they never have it back also we took the car back said they were going to fix it and nope. It wasn't how they said it would be gloria la mentirosa have us false information don't believe what they say. Will not purchase another car from them at all. Heck no! )would not recomend this dealer!!! Orem location check with a mechanic before you purchase a car from here.
WORST car experience ever! Bought a used 2014 car and it broke down 1.5 hours later. They would not let us return it. They fixed it for us thank goodness,... but then a week later it broke down AGAIN. Salesman was a dick about it. The kinda guy you just wanna punch in the face. My husband couldn’t get to work and he said “take an Uber” ......cuz why wouldn’t we want to take an Uber a week after buying a car?? Waited 4 months to write a review just so I could cool down but turns out I’m still mad as xxxx haha. Anyway. DONT GO TO AUTOMAXX!
So we purchase our Dodge Ram the only thing that was disappoing was that there is no manual book for the truck, there is no 2nd key, no remote for the... autostart and I would have to buy them things but I got the truck.
Ok so I did a review and I gave them 1 star and upon checking it said I gave them a 3 star rating when I know it's supposed to be one star for that horrible... service
We want to provide excellent service to everyone, like the last time you bought from us. To help us improve, I would like to know who you were working... with. Can you please email me at email@example.com or call 801-224-3933. Thank you!
Do not deal with auto max they will sell cars out from underneath you I tried dealing with multiple locations on different accounts and they’ve sold the... car Right out from under me
Michal, I know it's frustrating to miss out on the car you wanted. Our inventory often sells quickly, so we have a Vehicle Hold Policy posted on our ...website and professional signs describing the policy on the wall of every dealership. The policy works well to give each customer a fair chance to buy the vehicle of their dreams. Feel free to call me about what happened and I'll work with you to make it right. Thanks, Steve
We got the biggest lemon of a car from Auto Max in Orem! Even though we had a “warranty” we still were responsible for getting an entire new engine when... it died within a few months of purchasing. Many thousands of dollars in repairs later, we have never been more frustrated with a car!!
I'm unaware of your situation and you should not have had to pay for getting a new engine. Did you contact us at the dealership or the warranty compa...ny?