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My son test drove a car there ran perfect on the day of the test drive. After purchasing the vehicle the check engine light came on on the drive home on the same day. We called the auto dealership and asked them to look at it because the check engine light came back on. We went to an auto parts store and had a diagnostic done on the car. We were told it was a Catalytic converter. We called Hawkeye auto and ask them to look at it and fix it. They agreed they would order the part and fix it as long as my son paid for part. They had the car for three days and said they fixed it with the part that was ordered. The day after they claimed it was fixed the check engine light came on the very next day. My son took the car to a different dealership and they told him that the Cadillac converter was the problem. Now my son has to pay another mechanic $2000 to fix the same part.
Rude sales person. Over priced vehicle!
Sales person was not friendly and did not know anything about the vehicle I was looking at. He was quite a rude person! And the vehicle was over priced!
Bought a 09 Nissan Altima. Worked great for one month. Brakes were really bad. Needed a new alternator a week later, has a radiator leak and broken sway-bar. And those are just the things we know about so far. Took my daughter through the lot about a week after purchasing as she was looking for a used car. The same salesman approached us, we asked him about several cars and his response to each one was, “you don’t want that one” and proceeded to tell us what was wrong with it. xxx, has to be because she is young and pretty. I do not recommend anyone buy a car from this place.
Very professional and friendly, I highly recommend.. Staff is knowledgeable and a no nonsense approach to your repair. I would recommend you use them, you won’t be disappointed..
I bought a Subaru Tribeca from here in August 2020 my daughters car had just been totaled out by another vehicle in front of our house we paid 3500 for this car in cash and not even a month later the engine is blown turned out there was oil leaking somewhere around the oil pan not to mention we had to replace the thermostat right before that and the ac was leaking inside the vehicle before that all of this in a one month period from a place that said nothing was wrong with the vehicle and when i got the title in the mail it said extensive damage to which I also was not notified this place is a joke I do not recommend
Got a equinox from hawkeye auto
Got a equinox from them for 4k after we got it costed us around 2400$ to repair and still dont have tc or exo mode cant wait to see thoes prices
Should have known better
Should have known better. Purchased a vehicle here in 2017 and it was junk- needed a ton of repairs when we paid $10,000 for the vehicle. Thought we would give them another chance and purchased another vehicle last week. We got it into the shop today and it requires over $2500 worth of work. Save yourself the headache and give your business to an honest dealership.
Luke @ HAWKEYE AUTO was FANTASTIC!!! GREAT CHOICE!
We started our process on Friday - found a car we loved - test drove and inspected by our mechanic . . . didn't pass - very costly issues - BUT - our alternative did pass and the transaction was very smooth! We enjoyed Luke-his knowledge, conversation and respect for us as customers on a VERY, VERY BUSY SATURDAY! He was calm, efficient and honest! GREAT EXPERIENCE! Our son is ready to purchase a truck from Luke and we will continue to recommend Luke AND Hawkeye to family and friends for future purchases! We love our FORD ESCAPE! It fits our needs perfectly! THANKS LUKE!
Drove from Peoria, IL and were kind enough to hold the car till my arrival. One of the best, easiest, and fastest car buying I’ve experienced. No nonsense and straight forward. Couldn’t have asked for better. Love my Mercedes! Thanks!
They were great to work with. We test drive a few vehicles, and found the perfect car for our needs. Super easy purchase, would definitely shop here again!