AutoMax of Grand Rapids

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM

AutoMax of Grand Rapids Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

At AutoMax of Grand Rapids we cherish the relationships we have built with our customers. They are our most important as

...

set. Our mission is to offer a total ownership experience that seeks to deliver perfection in our products, services, and information to our customers, on time, every time! Our goal is to offer the finest in ownership of your quality pre-owned vehicle! Call or stop in and see us today!

"AutoMax, where customer service is #1"

Reviews

4.7 out of 5 4.7
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 8, 2019

    I just tried to submit my review and it wouldn’t go through. Very unhappy with the dealership would never ever recommend it to anybody. In fact I am going... to get in touch with 13 on your side, Better Business Bureau, Lake Michigan credit union who financed the van. I am hoping I get a response from this.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 3, 2018

    Don't ever buy anything from these scammers! They don't keep their word. We were going to buy a truck, set everything up, and when we called the next... morning, they had already sold it to another person.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 3.0 out of 5
    October 26, 2018

    I sent 3 family members there and after 35k in sales, they offered me a $100.00 My son referred his sister and got $200 for a $6,500.00 sale didn't come... out right I didn't think..(its the point be fair)

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2018

    These folks helped me out immensely. I currently have very poor credit but they helped me thru it and got me into the car I was looking at. Would def.... recommend them for buying a used car. Friendly no pressure atmosphere.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2018

    Bought a 2008 F-350 from Jay. I must say what a great expierence. No high pressure tactics here. They made the whole process easy. I will defiantly buy... from them again. The truck had a couple things that needed fixed. They took care of it immediately no questions asked. Best dealership I have ever dealt with. They made you feel like family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2016

    Outstanding customer service, they went above a beyond what a typical dealership would normally do. After buying my used truck from them I decided to... ask if they would take care of an issue that I knew of while buying the car. They could of said no because it's wasnt covered under warranty. They took care of everything and gave me a loaner car while the repairs happened. On top of the customer service they gave me more money for my trade in that I ever thought possible. Highly recommended and I am definitely going back next time I need a vehicle. Appreciate it guys

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2016

    I went in to the dealership looking for a good deal with no hassle and that's what I got. Staff was very willing to help and answer every question and... consern.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2016

    They got me into a super nice car at a great price! I trust the staff at AutoMax and will do business in the future. Best possible buying experience!... Ask for Milt!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2016

    Got a great deal on a used BMW! The crew at AUTOMAX was great. Thanks again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2016

    We purchased a 2007 GMC Sierra from AUTOMAX of GR and couldn't be happier. Excellent customer service, great financing and an all around great company.... Would highly recommend to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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