Rochester Mazda

After weeks of car searching, Mazda was one of the few dealerships that didn't run other car dealers down. So we decided on a Mazda which we had never had. After working with Cody and Denise we knew what we wanted. They were professional but down to earth. There was no pressure, no gimmicks, just straight talk and no b.s. We definitely recommend them. Also, the dealership was big and fancy as most are but it was clean, bathrooms included!

Excellent salesman ship by Taylor, very cordial, knowledgeable & pleasant to work with. Would strongly recommend her for any car you’re interested in. She’s the Best!

TLDR, be careful with this horribly tricky dealership. They use low-priced quotes and ambiguous words to fool you into their store. Then after you arrive there they'll "apologize" for the mis-leading conversation and blame you for not being cautious. I spent 1.5hrs to take a ride there for picking up the car and pay for the deal made through email. Then I was told I have to either choose a cash rebate or a special financing rate, even though I confirmed with them for three times before coming in that I need both, and they did respond "yes". Finally I have to take another 1.5hrs to take a ride back with despair in a rainy day.

We were looking for a specific make, model, trim level, and color. It happened that Rochester MAZDA had such a CX-9 in transit from another area so we contacted Nick and stayed in touch with him while it was transported, inspected, and prepared for sale. Nick was great at keeping us informed throughout the process. When the CX-9 was ready we traveled six hours to test drive the vehicle and complete the purchase. Nick and Nhia made the transaction expeditious and pleasant. We highly recommend them and Rochester MAZDA!

Always love Rochester Mazda and the care they give customers. Mike and the crew were incredibly helpful and even stayed with us past close to walk us through everything. This is my second vehicle from Mazda and I can always recommend them to a friend knowing they’ll be in good hands. Thanks!

Michael was so great and made my experience painless! His team and himself were great they made sure I got the best deal and had everything ready to go when I arrived! I highly recommend and I will be back in the future!!

To start it’s a very nice dealership. The staff all greeted us well, took care of us while we moved through the process, and answered all the questions we had. From test drive to driving off was a very smooth and fast process. Mike Quiroga was our salesman and he was very courteous and helpful and made everything a positive experience.

Mike Quiroga worked with me over two months to ensure I got the Mazda I wanted. I had a trade in that was needing a computer repair which was 6 weeks out and I was out of state with a non running different brand which needed the repair for trade before I could buy. He kept me abreast of deals. I got a fantastic trade in price and walked away with the CX 5 I wanted. I came to Rochester from Iowa as the deal and service were the best I found. There was a great inventory to choose from and during that time fantastic trade in value. I love the new Mazda. I did my homework before looking at them. Great car for the money. Mike is a good salesman. He kept me informed along the way and had paperwork prepared and was ready to answer questions.

Mike was such a pleasure to work with! No pressure and answered all my questions to help me with my next vehicle purchase. Thank you Mike for all you do and your the first person I will contact when I'm ready!

Nick gave me a great intro to the carbon edition mazda 3, and took me for a test drive. What a delightful automobile! I will definitely contact you when i’m in a financial position to buy a preowned (‘21-‘24) 2 wheel drive one. Nick said there was a possibility he could help me locate a low mileage one when i’m in the market. Too bad the carbon edition isn’t available with a manual transmission. 😩